Shopify时间表（桌面版）
通过时间线，您可以查看详细的历史记录并为 Shopify 中的订单、草稿订单、客户和转移撰写备注和评论。所有备注和评论都是内部信息，客户无法查看。如果您使用 Shopify 应用，每当您在时间线评论中被提及时，您将收到通知。
使用时间线进行沟通
与时间线之间的所有通信都是您商店的内部通信。
当您在 Shopify 后台对某些内容发表评论时，评该论会附加到该订单、草稿订单、客户或转移。
如果您用 @ 提及另一名员工，该员工会收到包含您的评论的电子邮件通知。
如果您用 @ 提及另一名使用 Shopify 应用的员工，该员工会在其手机上收到包含您评论的推送通知。
如果您没有 @提及任何人，Shopify 不会向任何人发出与您评论相关的通知。
注意
如果您在 Shopify 后台打印某个订单页面，则打印的页面将包括该订单的时间表评论。
如果您不希望打印的订单包含评论，请在打印前在 Shopify 后台取消选中时间表上方的显示评论框。将打印订单的整个时间表，但不包括任何评论。或者，您可以使用 Order Printer 等应用打印订单。
向时间线添加评论
您可以对订单、草稿订单、客户和转移发表评论。
步骤：
在 Shopify 后台：
- 点击订单（或按 G O）以查看您的订单。 - 点击订单，然后点击草稿以查看草稿订单。 - 点击客户（或按 G C）以查看客户。 - 点击产品，然后点击转移（或按 G P T）以查看转移。
点击想添加评论的订单、草稿订单、客户或转移。
在时间表部分中，点击选择标记为发表评论...的框。
输入评论。在评论文本中，您可以链接到员工、订单、客户或产品。
点击 Post（发布）以添加评论。
在时间线上使用表情符号
您可以在对话中使用表情符号。
步骤：
在撰写评论时，点击评论框中的 ☺ 按钮。
点击要添加到评论中的表情符号。
提示:
您还可以键入两侧带有冒号的表情符号名称，例如 :smile:。
Shopify商户官网原文详情：
Timeline（Desktop）
With Timeline, you can view detailed histories and write notes and comments for orders, draft orders, customers, and transfers in Shopify. All notes and comments are internal and will not be visible to your customers. If you use the Shopify app, then you can receive notifications whenever you're mentioned in a Timeline comment.
Communicate with Timeline
All communication with Timeline is internal to your store.
When you comment on something in your Shopify admin, the comment is attached to that order, draft order, customer, or transfer.
If you @mention another staff, then that staff gets an email notification with your comment.
If you @mention another staff who uses the Shopify app, then that staff gets a push notification on their phone with your comment.
If you don't @mention anyone, then Shopify does not notify anyone about your comment.
Caution
If you print an order page in your Shopify admin, then the printed page will include the Timeline comments for that order.
If you don't want your printed order to include comments, then uncheck the Show comments box above Timeline in your Shopify admin before you print. The entire Timeline of the order will print without any comments. Alternatively, you can use an app like Order Printer to print your orders.
Add comments to Timeline
You can add comments to orders, draft orders, customers, and transfers.
Steps:
1.From your Shopify admin:
click Orders (or press G O) to see your orders.
click Orders, then click Drafts to see your draft orders.
click Customers (or press G C) to see your customers.
click Products, then click Transfers (or press G P T) to see your transfers.
2.Click the order, draft order, customer, or transfer that you want to add a comment to.
3.In the Timeline section, click to select the box labeled Leave a comment....
4.Enter your comment. In the comment text, you can link to staff, orders, customers, or products.
5.Click Post to add your comment.
Use emojis on Timeline
You can use emojis in your conversations.
Steps:
1.While writing a comment, click the ☺ button in the comment box.
2.Click the emoji that you want to add to your comment.
Tip
You can also type emoji names surrounded by colons, like :smile:.
文章内容来源：Shopify商户官方网站
