更新订单

您可以为现有订单添加备注或更新客户。

为订单添加备注

订单备注显示在订单的详情页中,有助于附加有关订单的其他信息。出于以下原因,您可能需要向订单附加备注:

  • 您已对订单进行了退款或取消了订单。

  • 您已对全部订单或部分订单换货

  • 您的客户还有一些其他要求需要您记录。

  1. 在 Shopify POS 应用中,点击  按钮,然后点击订单

  2. 点击订单以查看其详情页,然后点击添加备注

  3. 输入备注,然后点击保存

此备注会显示在订单详情页上。您可以通过点击订单备注旁边的编辑来编辑备注。

添加、删除或更改订单的客户

您可以调整 POS 订单上的客户信息。

若要更改订单上的客户,您需要删除当前客户,然后添加正确的客户。

您还可以通过轻触客户的姓名来编辑有关客户的信息。

步骤:

  1. 在 Shopify POS 应用中,点击  按钮,然后点击订单

  2. 轻触订单以查看其详情页。

  3. 通过执行以下任一操作来根据需要调整订单:

添加客户 - 首先,删除订单上的任何现有客户,然后轻触添加客户并搜索现有客户,或者添加新客户并填写联系信息。 - 删除客户 - 向左轻扫客户姓名,然后轻触删除。 - 编辑客户 - 轻触客户的姓名,编辑其详细信息,然后轻触保存

Shopify商户官网原文详情:

Updating an order

You can add notes or update customers for existing orders.

On this page

  • Add a note to an order

  • Add, delete, or change the customer for an order

Add a note to an order

Order notes appear on an order's details screen, and they're useful for attaching additional information about an order. You might want to attach a note to an order for the following reasons:

  • You’ve refunded or canceled the order.

  • You’ve done an exchange for all or part of the order.

  • Your customer has some additional requirements that you want to record.

  1. From the Shopify POS app, tap the  button and then tap Orders.

  2. Tap an order to view its details screen and then tap Add note.

  3. Enter your note and then tap Save.

The note appears on the order details screen. You can edit the note by tapping Edit beside ORDER NOTES.

Add, delete, or change the customer for an order

You can adjust the customer information on a POS order.

To change the customer on an order, you need to delete the current customer and then add the correct customer.

You can also edit information about the customer by tapping the customer's name.

Steps:

  1. From the Shopify POS app, tap the  button and then tap Orders.

  2. Tap an order to view its details screen.

  3. Adjust the order as needed by doing any of the following:

    • Add a customer - First, delete any existing customer on the order, and then tap either Add customer and search for an existing customer, or Add new customer and fill in the contact information.

    • Delete a customer - Swipe left on the customer's name, and then tap Remove.

    • Edit a customer - Tap the customer's name, edit their details, and then tap Save.

文章内容来源:Shopify商户官方网站