运输和路线安排要求

为了确保您的库存可以安全送达至亚马逊运营中心并顺利入库,请务必正确包装您的货件。

下列要求适用于运送到亚马逊运营中心的所有包装箱,不论其运输方式是小包裹快递、汽运零担还是整车运输。

部分货件有额外要求:

  • 发往亚马逊的小包裹快递

  • 以整车运输方式向亚马逊发货

  • 将进口商品运送至亚马逊

  • 将电视机运送至亚马逊

  • 2017 年及以后出产的电视机若使用亚马逊物流需进行新的包装认证

下载我们的货件检查清单 (PDF)。

重要: 不遵守亚马逊物流商品准备要求、安全要求及商品限制条件可能会产生以下后果:亚马逊运营中心拒收库存;弃置或退还库存;阻止今后向亚马逊运营中心发送货件;或者亚马逊运营中心针对未尽的准备工作或额外包装工作收取费用。 请将这些要求告知您的承运人或供应商,以确保他们完全理解这些要求。

箱内物品信息

提供箱内物品信息可改善亚马逊对您库存的管理,还有助于您的商品更快上架销售。有关更多信息,请参阅提供箱内物品信息。

重要: 如果您不提供准确的箱内物品信息,可能会导致今后我们阻止您向运营中心运送货件,并将收取人工处理费。

如果您选择【跳过提供箱内物品】,请确保:

  • 每个箱子内的物品都是具有同一货件编号的库存。不得在同一箱子内混装来自多个货件的商品。您可以在货件的【一览】页面上找到其货件编号。

  • 您的入库计划中列出的货件详情与发往运营中心的货件相符,其中包括:

    • 卖家 SKU

    • UPC/EAN/ISBN 或其他外部条形码

    • FNSKU

    • 状况

    • 发货数量

    • 包装选项(单独包装或并箱装运)

    • 箱子重量和尺寸

  • 按照包装和预处理要求页面上列出的要求对商品进行预处理

包装货件

按照以下说明操作有助于确保货件完好无损地送达亚马逊运营中心,并可以立即入库:

  • 使用箱盖完整的六面硬质包装箱。

  • 使用一个地址标签,并且其中包含清晰、完整的发货和退货信息。

  • 货件中的每个箱子必须带有自己的唯一亚马逊物流箱号标签(从“货件处理进度”中打印)。

  • 每个托拍均需粘贴四个亚马逊物流托拍编号标签,每一面的中央位置各贴一个。托拍上的每个箱子还需贴有自己的唯一亚马逊物流箱号标签。

  • 如果您使用大纸箱运送多个装运箱,请在大纸箱外侧粘贴唯一亚马逊物流箱号货件标签。

  • 如果要重复使用包装箱,请务必清除箱子上原来的货件标签、条形码或标记。

  • 使用不透明胶带覆盖现有条形码,或使用黑色的毡制粗头笔划掉条形码,使其不可扫描。这可以防止在接收过程中不小心扫描了错误的条形码。

  • 对所有商品进行单独包装。

  • 使用合适的包装材料。

  • 使用专用于配送的强力胶带。

  • 在每件商品与箱子内侧之间填充 2 英寸厚的缓震材料。

  • 包装完箱子后,轻轻地晃动一下。晃动时,箱内物品不应移动。

  • 使用尺寸至少为 6 x 4 x 1 英寸且重量至少为 1 磅(但任一边的长度均不超过 25.00 英寸且总重量小于 50.00 磅)的箱子可以减少延迟接收的情况。

避免以下情况也有助于确保货件送达亚马逊运营中心后可以立即入库:

  • 请勿使用销售点包装盒。销售点包装盒是您所销售商品的一部分,并且通常只包含一件商品。(例如,以原始包装进行运输和销售的咖啡机。)

  • 请勿使用通常用于展示商品的敞开式包装箱。(例如,前部开口的包装箱或无盖包装箱。)

     


  • 请勿使用托拍尺寸的箱子(也称为“Gaylord”)。


  • 请勿使用绳子、带子或外包装(塑料或纸质)。

  • 请勿将多个箱子捆绑在一起。

请务必为您要运送的商品选择尺寸合适的包装箱。如果容器过大,您需要使用足够的包装材料将其填满,以免箱子在运输期间被上面堆放的较重的箱子压塌。

提示: 为获得最佳保护效果,请使用具有极强耐破度或抗压碎标志的全新单层瓦楞装运货箱。

可接受的标准包装箱:

  • 普通开槽纸箱 (RSC)

  • B 型瓦楞纸箱

  • ECT-32(边压强度测试)

  • 200 磅/平方英寸(耐破度)

对每件商品使用至少为 2 英寸厚的适当材料进行包装,在商品与箱壁之间也应填充同样厚度的包装材料。如果您的商品在运输时采用制造商的原厂包装,则无需使用 2 英寸厚的材料进行包装。

箱子尺寸

对于内含多件标准尺寸商品的箱子,其任何一侧的长度均不得超过 25.00 英寸。如果箱子里包含长度大于 25.00 英寸的大件商品,则箱子可能会超出 25.00 英寸的上限。装有大件商品的过大箱子可能会受到运输权限限制、需要缴纳额外费用或被运营中心拒收。

重要: 请严格执行箱子尺寸政策。将超大尺寸纸箱发送到运营中心可能会导致我们阻止您今后向运营中心运送货件。

箱子重量

如果您使用的是亚马逊合作承运人,请准确测量箱子和托拍的重量和尺寸,确保为每个货件提供准确的测量值。此外:

  • 箱子不得超过 50.00 磅的标准重量限值,除非内含单件重量超过 50.00 磅的大件商品。

    • 对于单件重量超过 50.00 磅的大件商品,请在箱子顶部和侧面贴上明确指示多人合搬的标签。

    • 对于单件重量超过 100.00 磅的大件商品,请在箱子顶部和侧面贴上明确指示机械升降的标签。

  • 内含珠宝首饰或钟表的箱子不得超过 40.00 磅。

重要: 请严格执行箱子重量政策。将超重纸箱发送到运营中心可能会导致我们阻止您今后向运营中心运送货件。

注意: 即使您选择不在卖家平台提供箱内物品信息,也需要提供所有货件包装箱的准确重量和尺寸。

包装材料

使用合适的包装材料可以确保您的货件快速通过运营中心接收流程,并保护我们的员工免受潜在安全问题的影响。

请使用以下包装材料:

  • 气泡膜包装

  • 完整的纸张(较重的牛皮纸最佳)

  • 可充气的充气垫

  • 聚乙烯泡沫板

请勿使用以下包装材料:

  • 各种类型的包装泡沫塑料,包括由可生物降解材料或玉米淀粉制成的泡沫塑料

  • 泡沫条

  • 褶皱纸包装

  • 碎纸

  • 聚酯泡沫碎屑

  • 发泡胶

提示: 包装完箱子后,轻轻地晃动一下。晃动时,箱内物品不应移动。

观看视频:

  • 如何包装货件箱以发往亚马逊运营中心

  • 货件安全要求

细述包装材料的好处

气泡膜包装或小号气泡纸具有表面保护和减震作用,还可以包裹几乎各种形状或尺寸的商品。

纸,特别是用来包装商品的牛皮纸,可用于填充包装箱内的空隙。为获得最佳保护效果,请使用纸张基重不低于 60 磅的牛皮纸,以确保其厚度足以用来提供保护。

可充气的充气垫利用气压将商品牢牢固定在装运箱内,并能起到缓震作用。一条充气垫一般内含多个气柱,您可以将其作为轻便的填充物来填充箱子内的空隙。

Warning: 可充气的充气垫在低温和高海拔环境中会失去压力。

聚乙烯泡沫板是一种薄、软且富有弹性的材料,能够起到表面保护和缓震作用。此类包装材料适合保护较轻的商品。

其他要求

所有商品均需具有可扫描条形码。有关更多信息,请参阅亚马逊物流商品条形码要求。

货件中的每个箱子都需要贴上亚马逊物流箱号标签和任何承运人标签。有关更多信息,请参阅货件标签要求。

根据您使用的运输方式,您还须遵守其他要求:

  • 发往亚马逊的小包裹快递

  • 以整车运输方式向亚马逊发货

  • 有关汽运零担、整车运输和整箱装载配送的卖家要求

此外,箱子和箱内物品必须妥善包装,确保物品完好无损地运达运营中心。有关更多信息,请参阅包装和预处理要求。

拒收的货件

一些常见问题可能会导致运营中心拒收库存,包括货件大小超出预期、未正确粘贴标签、违反政策、出现残损或发送到错误的运营中心。

每个发往亚马逊运营中心的货件都需要由承运人提前进行到货预约。未创建到货预约将导致您的货件被拒收。有关申请到货预约的更多信息,请参阅有关汽运零担和整车运输货件的承运人要求。

货件可能会在垛口遭到拒收并退还给您,费用由您承担。【卖家损坏货件】指运达亚马逊运营中心时处于“不可售”状况的所有库存。被视为【卖家损坏】或【有瑕疵】的货件会产生退回运费。

已完成、已取消或已删除,或者尚未全部完成的货件无法运至亚马逊运营中心。有关删除货件的信息,请参阅已删除、按错误的路线发送和不完整的货件。

如果货件中包含与预期不符或超出亚马逊运营中心能力范围的商品,则可能会被拒收。确保使用正确的信息(如输入准确的重量和尺寸,选择适当的分类)创建商品信息,这有助于确保成功放置商品并运至相应的运营中心。

在未事先联系亚马逊和和承运人的情况下,您不可以拒收或退回他们退回给您的货件。运营中心如果拒收某个货件,会向您的承运人提供相关信息。对于任何被拒的货件,请联系您的承运人,并与之合作解决。对于您在未事先联系亚马逊和承运人的情况下又一次拒收或退回退还的货件,亚马逊可能会再次拒收,由此产生的相关费用将由您承担。

分销商直接将货件运到运营中心

请确保您的分销商具有适用于您货件的正确亚马逊物流箱号标签。您可以将您卖家账户的某些访问权限授予分销商,以便其获取标签。有关更多信息,请参阅设置用户权限。

此外,您的分销商必须遵守所有亚马逊货件要求。

有关华为商品的确认声明

您确认了解美国商务部工业和安全局已经限制并可能在未来限制与华为技术有限公司及其实体名单上的某些非美国附属公司(“华为受限实体”)的交易。您有责任遵守与您从亚马逊或其附属公司收到的任何商品、软件或技术(以下简称“商品”)相关的限制(不定期更新)。这包括,如果您是华为受限实体,或为了向华为受限实体转移或配送任何这种受限商品(包括库存),您确保不会从亚马逊或其运营中心移除、转移或接受。


 亚马逊官网原文详情:

Shipping and routing requirements

Packaging your shipment correctly is crucial to making sure your inventory reaches us safely and that it's optimized for entry into our fulfillment centers.

The following requirements apply to all boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than truckload (LTL), or full truckload (FTL) shipping.

Some shipments have additional requirements:

  • Small parcel delivery to Amazon

  • Truckload delivery to Amazon

  • Delivering Imports to Amazon

  • Delivering Televisions to Amazon

  • New packaging certification needed for 2017+ model year TVs on FBA

Download our Shipment checklist (PDF).

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center. Please share these requirements with your carrier or vendor to ensure that they fully understand these requirements.

Box content information

Providing box content information improves the management of your inventory within Amazon and helps your products become available for sale more quickly. For more information, see Provide box content information.

Important: Failure to provide accurate box content information might result in blocking of future shipments, and a manual processing fee will be applied.

If you select Skip providing box contents, make sure that:

  • Each box contains inventory from only one shipment ID. Do not combine items from multiple shipments in the same box. You can find the shipment ID on the Summary page for that shipment.

  • The shipment details listed on your shipping plan match the shipment being sent to the fulfillment center, including:

    • Merchant SKU

    • UPC/EAN/ISBN or other external barcode

    • FNSKU

    • Condition

    • Quantity shipped

    • Packing option (individually packed or case packed)

    • Box weights and dimensions

  • Units are prepped according to the requirements found on the Packaging and prep requirements page

Packaging shipments

Following these instructions helps ensure shipments arrive undamaged and ready for intake to our fulfillment centers:

  • Use a rigid, six-sided box with flaps intact.

  • Use a single address label that has clear, complete delivery and return information.

  • Each box you include in the shipment must have its own unique FBA Box ID label printed from your Shipping Queue.

  • Each pallet requires four FBA Pallet ID labels, one on the top center of each side. Each box on the pallet also requires its own unique FBA Box ID label.

  • When shipping multiple case packs in a master carton, apply the unique FBA Box ID shipping label on the outside of the master carton.

  • If you are reusing boxes, remove all old shipping labels, barcodes, or markings.

  • Cover existing barcodes with opaque tape or use a black felt-tip marker to render the barcode unscannable by crossing out the barcode. This prevents the incorrect barcode from being accidentally scanned during the receiving process.

  • Wrap all items separately.

  • Use adequate packaging material.

  • Use strong tape designed for shipping.

  • Use 2 inches of cushioning between each of your items and the inside of the box.

  • After you pack your box, shake it gently. The contents should not move when shaken.

  • Using boxes with dimensions measuring at least 6 x 4 x 1 inches and weighing at least 1 lb (but no more than 25.00 inches on any side and under 50.00 lb total) can reduce delays in receiving.

Avoiding the following also helps ensure shipments arrive ready for intake to Amazon fulfillment centers:

  • Do not use point-of-sale containers. Point-of-sale containers are part of the product you are selling and typically contain one single unit. (For example, a coffee maker shipped and sold in its original container.)

  • Do not use open boxes typically used for display purposes. (For example, open front boxes or boxes without tops.)

     


  • Do not use pallet-sized boxes (also known as "gaylords").


  • Don’t use string, straps, or over-wrap (plastic or paper).

  • Do not bundle multiple boxes together.

Picking the right-sized box for what you are shipping is important. If the container is too large, you will need to fill it up with enough packaging material so that the box will not collapse if heavier boxes are stacked on top during shipping.

Tip: For best results, use a new, single-wall, corrugated shipping container with a high burst- or crush-strength stamp.

Acceptable standard boxes:

  • Regular slotted carton (RSC)

  • B flute

  • ECT-32 (edge crush test)

  • 200 lb./sq. inch (burst strength)

Use a minimum of 2 inches of appropriate packing material around each item and the same amount in between your products and the walls of the box. If your items are being shipped in the manufacturer's case pack, the 2 inches of packing material is not necessary.

Box dimensions

Boxes containing multiple standard-size items must not exceed 25.00 inches on any side. A box may exceed the 25.00 inch limit if it contains oversize units that measure longer than 25.00 inches. Boxes that are excessively large relative to the oversize units may be subject to restriction of shipping privileges, additional fees, or refusal at a fulfillment center.

Important: Box dimension policies are strictly enforced. Sending oversize cartons to the fulfillment center may lead to blocking of future shipments.

Box weight

If you are using an Amazon-partnered carrier, weigh and measure boxes and pallets accurately and ensure that the correct values are supplied for every shipment. In addition:

  • Boxes must not exceed the standard weight limit of 50.00 lb, unless they contain one single oversized item that exceeds 50.00 lb.

    • For a single oversized item that exceeds 50.00 lb, attach a label that clearly indicates Team Lift on the top and sides of the box.

    • For a single oversized item that exceeds 100.00 lb, attach a label that clearly indicates Mechanical Lift on the top and sides of the box.

  • Boxes containing jewelry or watches must not exceed 40.00 lb.

Important: Box weight policies are strictly enforced. Sending overweight cartons to the fulfillment center may lead to blocking of future shipments.

Note: Accurate box weight and dimensions are required for all shipments, even if you opt to not provide box content information in Seller Central.

Packing materials

Using appropriate packing material ensures your shipment quickly moves through the fulfillment center receiving process and protects our associates from potential safety issues.

Use these:

  • Bubble Wrap

  • Full sheets of paper (heavy-weight kraft paper is best)

  • Inflatable air pillows

  • Polyethylene foam sheeting

Do not use these:

  • All types of packing peanuts, including those made of biodegradable material or corn starch

  • Foam strips

  • Crinkle wrap

  • Shredded paper

  • Thermocol chips

  • Styrofoam

Tip: After you pack your box, shake it gently. The contents should not move when shaken.

Watch the videos:

  • How to Pack boxes for Shipment to an Amazon fulfillment center

  • Shipment Safety Requirements

Breaking down the material benefits

Bubble Wrap or small cell bubble sheeting provides surface protection as well as shock absorption. It can also be wrapped around almost any product, regardless of shape or size.

Paper, specifically kraft paper intended for packing applications, can be used to fill empty space in your shipping box. For best results, use kraft paper with a minimum basis weight of 60 lb to ensure that it is thick enough to provide protection.

Inflatable air pillows use air pressure to secure and hold products in place inside the shipping container, and provide an air barrier of cushioning. They generally come in a strip of air pillows that you can easily use as lightweight dunnage to fill the empty space in your box.

Warning: Inflatable air pillows can lose pressure in low-temperature and high-altitude environments.

Polyethylene foam sheeting is thin, soft, resilient, and provides surface protection and cushioning properties. This type of packaging is good for protecting lightweight items.

Additional requirements

All products require a scannable barcode. For more information, see FBA product barcode requirements.

Each box in a shipment requires an Amazon FBA Box ID label in addition to any carrier labels. For more information, see Shipment label requirements.

Additional requirements apply based on the shipping method you use:

  • Small parcel delivery to Amazon

  • Truckload delivery to Amazon

  • Seller requirements for LTL, FTL, and FCL deliveries

In addition, boxes and box contents must be packaged in such a way that the contents arrive safely and intact at the fulfillment center. For more information, see Packaging and prep requirements.

Refused shipments

Some common issues that may result in the refusal of inventory at the fulfillment center include shipments that are larger than expected, not labeled properly, violate policy, damaged, or sent to the wrong fulfillment center.

Each shipment sent into an Amazon fulfillment center requires an advanced dock appointment to be made by your carrier. Failing to create a dock appointment will result in your shipment being refused. For more information about requesting a dock appointment, see Carrier requirements for LTL and FTL deliveries.

Shipments may be rejected at the dock and returned to you at your expense. Merchant Damage refers to any inventory that is delivered to an Amazon fulfillment center in an unsellable condition. Shipments considered Merchant Damaged or Defective incur a return freight charge.

Shipments that are closed, have been cancelled or deleted, or have not been fully completed cannot be delivered to an Amazon fulfillment center. For information on deleting shipments, see Deleted, misrouted and incomplete shipments.

Shipments that contain products that are unexpected or exceed the capabilities of the fulfillment center may be refused. Ensuring your product listings are created with correct information, such as entering accurate weight and dimensions and selecting the appropriate category, assists in ensuring successful placement and delivery to a corresponding fulfillment center.

You cannot refuse or return shipments that are returned to you without first contacting Amazon and your carrier. When a shipment is refused at a fulfillment center, your carrier will be given information from the fulfillment center. Please reach out and work with your carrier for any shipment that is refused. Return shipments that you refuse or return to Amazon again without first contacting Amazon and your carrier may be refused by Amazon a second time, and any costs incurred will be at your expense.

Shipping directly to a fulfillment center from a distributor

Make sure your distributor has the correct Amazon FBA Box ID labels for your shipment. You can grant limited access to your seller account to access labels. For more information, see Set user permissions.

In addition, your distributor must adhere to all Amazon shipment requirements.

Acknowledgement for Huawei items

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfillment centers if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.

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