赔偿

赔偿报告可以提供所有赔偿的明细,包括由您申请的赔偿和自动生成的赔偿。

对于由您申请的赔偿,点击问题编号可以查看详情。对于与买家退款相关的赔偿,点击亚马逊订单编号可以查看详情。

注意: 如果一项买家退款涉及多件商品,我们不会提供每个商品的详情。

赔偿得到批准后,可能最多需要五天才会显示在报告中。如果我们在同一天内处理了针对同一问题的多项赔偿,则可能将其合并成一个单项交易金额。


字段定义

在线标题下载标题描述
日期批准日期赔偿获得批准的日期。
赔偿编号赔偿编号与赔偿对应的唯一编号。每个赔偿可以包括多个赔偿项目。
问题编号问题编号在卖家申请赔偿时分配给卖家问题的唯一编号。
亚马逊订单编号亚马逊订单编号分配给该订单的唯一编号。如果不适用,此字段会留空。
原因原因赔偿的原因,例如 [ “在库房中残损”。 ]
卖家 SKUSkuSKU(库存单位)由一组字母或数字组成,用于唯一识别商品。SKU 可由卖家分配。
FNSKUfnsku亚马逊为其运营中心储存并配送的商品分配的唯一编号。
ASINasinASIN(亚马逊标准编码)由十个字母或数字组成,由亚马逊分配,用于唯一识别亚马逊商品目录中的商品。您可以在商品详情页面找到商品的 ASIN。
商品名称商品名称商品的名称。
状况状况商品的状况,例如 [ “新品”。 ]
数量数量此项赔偿涉及的商品数量。
[在线版本中不显示]货币单位该市场的当地货币。
每件商品的金额每件商品的金额此项赔偿中每件商品的赔偿金额。
赔偿数量 [现金]现金赔偿数量以现金形式赔偿的商品数量。
总金额总金额此项赔偿中所有商品的总赔偿金额。
赔偿数量 [库存]库存赔偿数量以库存形式赔偿的商品数量。
赔偿数量 [总计]总赔偿数量以现金或库存形式赔偿的总商品数量(赔偿数量 [现金]+赔偿数量 [库存])


亚马逊官网原文详情:   

Reimbursements report (overview)


The Reimbursements report provides itemized details for all reimbursements, including those requested by you and those that are generated automatically.

Reimbursements appear in your account 4-5 days after the reimbursement is approved.

Tip: For information about FBA customer refunds, see FBA customer returns report (overview).

Reimbursements also appear in the Payments report. To locate a reimbursement:

  1. In the Payments report, click Transaction view.

  2. In Filter view by, select Other.

  3. In the Product Details column, search for Balance Adjustment or FBA Inventory Reimbursement.

For the reimbursements that you requested, use the case ID in the report to view the details. For reimbursements associated with a customer refund, use the Amazon order ID in the report to view the details.

Reimbursements can take up to five days to appear in the report after they have been approved. When more than one reimbursement is processed on the same day for the same issue, they may be combined into a single transaction.


Field Definitions

Online report headerDownloadable report headerDescription
Dateapproval-dateThe date the reimbursement was approved.
Reimbursement IDreimbursement-idThe unique identifier for this reimbursement. Each reimbursement may include multiple line items.
Case IDcase-idThe unique identifier assigned to the case when you request a reimbursement.
Amazon Order IDamazon-order-idThe unique identifier assigned to the customer order. This field is empty if the reimbursement is not associated with an order.
ReasonreasonThe reason for the reimbursement (for example, Damaged: Warehouse).
Merchant SKUSkuThe merchant SKU (stock keeping unit) is the unique identifier you assigned to your product.
FNSKUfnskuThe fulfillment network SKU (stock keeping unit) is the unique identifier Fulfillment by Amazon assigned to your product.
ASINasinAn ASIN (Amazon Standard Identification Numbers) is a unique identifier assigned by Amazon to products in the Amazon product catalog. The ASIN can be found on the product detail page.
Titleproduct-nameThe name of your product.
ConditionconditionThe condition of your item (for example, New).
QuantityquantityThe total number of units reimbursed for this line item.
[Does not appear in the online version]currency-unitThe currency for the applicable marketplace.
Amount Per Unitamount-per-unitThe per-unit reimbursement amount for this line item.
Quantity Reimbursed [Cash]quantity-reimbursed-cashThe total number of units reimbursed with cash.
Amount Totalamount-totalThe total amount of the cash reimbursement for this line item.
Quantity Reimbursed [Inventory]quantity-reimbursed-inventoryThe number of units reimbursed with inventory.
Quantity Reimbursed [Total]quantity-reimbursed-totalThe total number of units reimbursed with either cash or inventory (Quantity Reimbursed [Cash] + Quantity Reimbursed [Inventory]).



文章来源:亚马逊官方网站

(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)