更换

注意: 该报告显示向买家发放的已完成订单的换货。请查看换货报告。

此报告会 24 小时内完成更新。


字段定义

在线标题下载标题描述
【日期 】【shipment-date】采用 DD-MON-YYYY 格式。免费换货配送日期
【卖家 SKU】【sku】卖家的商品编码
【ASIN】【asin】亚马逊标准库存编号
【库房编号】【运营中心编号】配送此商品的运营中心
【原始库房编号 】【original-fulfillment-center-id】配送免费换货商品的原始运营中心
【数量】【quantity】换货货件中配送的商品数量
【换货原因代码】【replacement-reason-code】换货原因:请参阅下面的【免费换货原因】部分。
【换货买家订单编号】【replacement-customer-order-id】换货订单的订单编号
【原始买家订单编号】【original-amazon-order-id】原始货件的订单编号


免费换货原因

代码原因
0其他
1丢失
2存在缺陷
3配送过程中残损
4商品配送错误
5商品在配送过程中丢失
6发货人丢失商品
7目录错误/订购了错误的商品
8配送到错误的地址
9配送问题(地址正确)
10DC/FC 处理中出现残损
11清点货件:未收到商品
12政策例外/买家错误


亚马逊官网原文详情:   

Replacements report (overview)

This report shows replacements issued to customers for completed orders. View the Replacements report.

Please allow 24 hours for the report to be updated.


Field Definitions

Online HeaderDownload HeaderDescription
Dateshipment-dateDD-MON-YYYY. Date of free replacement shipment
Merchant SKUskuSeller’s item identifier
ASINasinAmazon Standard Inventory Number
Warehouse IDfulfillment-center-idFulfillment center shipping this unit.
Original Warehouse IDoriginal-fulfillment-center-idOriginal fulfillment center shipping free replaced item.
QuantityquantityUnits shipped in replacement shipment
Replacement Reason Codereplacement-reason-codeReason for replacement: see Free Replacement Reasons
Replacement Customer Order Idreplacement-customer-order-idOrder ID of the replacement order
Original Customer Order IDoriginal-amazon-order-idOrder ID of original shipment


Free Replacement Reasons

CodeReason
0Other
1Was lost
2Defective
3Damaged in shipping
4Shipped wrong item
5Item missing from shipment
6Lost by shipper
7Catalog error/wrong item ordered
8Shipped to wrong address
9Delivery problem (correct address)
10Damaged due to DC/FC handling
11Shipment in cleanup: item not received
12Policy exception/customer error



文章来源:亚马逊官方网站