潜在危险品退货


某些退货会被亚马逊系统视为包含“潜在危险品”材料。这是在创建 ASIN 时作为初步筛选的一部分为 ASIN 指定的属性。属于此分类的任何 ASIN 均不符合预付费退货要求。

例如,一瓶指甲油可能属于“潜在危险品”分类。请参阅有害商品和危险品页面,了解更多信息。

这些商品将被贴上警告标识,注明它们可能是潜在危险品。亚马逊允许您自行决定如何处理这些退货。所有归类为“潜在危险品”的 ASIN 都需要您手动批准,然后买家才能完成退货并将商品退还给您。请参阅设置您的退货首选项,了解有关手动批准的更多信息。

在处理潜在危险品退货时,请确认您可以在退货中心接收商品,并与买家协调以确保他们在将商品送还给您之前,使用了适当的货件标签和危险品标签。

注意: 预付费退货支持某些自动批准的危险品,系统会生成预付费货件标签。有关更多信息,请参阅卖家自配送订单的预付费退货。


亚马逊官网原文详情:   

Potentially Hazardous Returns


Some returns are identified by Amazon systems as containing "potentially hazardous" material. ASINs are given this designation as part of initial screening at time of ASIN creation. Any ASINs that fall into this category are not eligible for prepaid returns.

For example, a bottle of nail polish may fall into the "potentially hazardous" category. Refer to the Hazardous and Dangerous Items page for more information.

These products will be identified with a warning indicating that they may be potentially hazardous. Amazon leaves these returns at your discretion. All ASINs categorized as "potentially hazardous" will require your manual authorization before a customer can complete the return and ship the product back to you. Refer to Set your return preferences for more information on manual authorization.

When processing a potentially hazardous return, verify that you can receive the product at your returns facility, and coordinate with the customer to ensure they have the appropriate shipping and hazmat labels before sending the product back to you.

Note: Prepaid returns support some hazardous items that are auto-authorized and a prepaid shipping label is generated. For more information, refer Prepaid returns for seller-fulfilled orders.


文章来源:亚马逊官方网站