2. What are the dimensions and weight limits for packages delivered to Advanced Logistics Program warehouse (Malaysia-bound orders)?
Dimension limit requirements
Maximum weight (kg)
General & Special products
Length of any side ≤ 120cm
Length + width + height ≤ 120cm*60cm*60cm
Note that special products = products with built-in ion or button battery; sensitive products = products not categorized as general or special products; common sensitive products include but are not limited to eye shadow, lip gloss, liquid foundation, facial cream, facial mask, scrubbing cream, headphones, small speakers, etc.
Please note that starting August 6, 2020 12:00AM Beijing Time, for all Advanced Logistics Program orders arriving at the corresponding warehouses after this time with the length of any side exceeding 55cm, the packages’ length, width, and height will be measured.
The dimension weight of the packages will be calculated as (Length x Width x Height) / 8,000 (measured in kg). And shipping fees will be charged based on the dimension weight or actual weight of the packages, whichever is greater.
3. Are there any product categories unsupported by the Advanced Logistics Program for Malaysia-bound orders?
Please consult "3. Product categories unsupported by the Advanced Logistics Program" in this article for a complete list of unsupported product categories.
Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.
4. Order delivery warehouse
Please consult "7. Warehouse address(es) to deliver Advanced Logistics Program orders to" in this article for details.
5. Tax-related information
Malaysia's personal parcel customs tax allowance is MYR 500. Currently, the Advanced Logistics Program logistics partner provides tax-inclusive services, and merchants do not need to pay extra fees.
If you have more questions about the Advanced Logistics Program for Malaysia-bound orders, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.