什么是发票支付?

利用发票支付,符合要求的亚马逊企业采购商城买家可以在亚马逊购买商品并获得订单的账单发票。有权使用发票支付的亚马逊企业采购商城买家需要遵守规定发票到期日的条款,例如 30 天付清 (如果是 30 天付清,到期日是开票日期后的第 30 天)。

谁可以使用发票支付?

只有符合要求的亚马逊企业采购商城买家可以选择使用发票支付在亚马逊购买商品。开具发票是与企业买家最相关的付款方式之一。

发票支付对于卖家有什么好处?

以前,想要使用发票支付的企业买家不能在亚马逊商城购物。而发票支付可以让这些企业买家购买亚马逊卖家的商品,从而为卖家带来巨大的业务增长机会。

此外,企业买家还希望尽可能减少所接洽的供应商的数量。亚马逊在增大企业买家选择范围的同时为其统一开具发票,这样,卖家就有机会向以往没有与自己单独交易过的买家销售商品。

过去,通过发票进行交易会增加卖家在处理应收账款方面的工作,包括评估买家信誉、为买家购买的商品开具发票、跟踪付款、追讨未支付的款项和管理坏账。亚马逊现在负责这些工作,并对其进行规模化的有效管理,从而消除了卖家的这一负担。卖家不需要为这些额外服务多支付任何费用。

我并未注册亚马逊企业采购商城,为什么会收到发票支付订单?

亚马逊企业采购商城买家可以向亚马逊上的所有卖家采购商品,以便确保所有卖家都能获得相同的业务增长机会,并让亚马逊企业采购商城买家具有广泛的选择范围。

接收发票支付订单是否需要额外支付任何费用?

不需要。对于发票支付订单,我们不收取额外费用。

如果您想及早获得发票支付订单的付款,可以更改发票支付订单的付款设置,选择支付 1.5% 的处理费,您的发票支付订单的付款就会在发货后立即存入您的“我要开店”账户可用余额。

我何时能够收到发票支付订单的付款?

收到买家的发票付款后,亚马逊会将此款项存入卖家的“我要开店”付款账户可用余额。这项工作在到期日前后进行。

但是,如果买家未及时付款,亚马逊将承担风险并在到期日后的第 7 天(如果买家此时仍未付款)将此款项存入卖家的“我要开店”账户可用余额。

如果您想及早获得发票支付订单的付款,可以更改发票支付订单的付款设置,选择支付 1.5% 的处理费,您的付款就会在发货后立即存入“我要开店”账户可用余额。即使买家未及时付款或拖欠付款,亚马逊也会为发票支付订单的付款提供保障。我们将在 2018 年 6 月 30 日后启动这一新的发票支付订单付款流程,但由于有资格使用发票支付的亚马逊企业采购商城买家的数量有限,您可能需要更长时间才能收到第一笔发票支付订单。

我可以及早获得发票支付订单的付款吗?

可以。如果您想及早获得发票支付订单的付款,可以更改发票支付订单的付款设置,选择支付 1.5% 的处理费,您的付款就会在确认发货后立即存入您的“我要开店”账户可用余额。

我是否需要联系卖家支持才能使用发票支付功能?

您无需进行任何操作即可使用发票支付功能。如果亚马逊卖家在收到发票支付订单后有任何其他疑问,可以通过所有常规亚马逊客户支持渠道来获得支持。

我是否能够单独查看与发票支付订单和交易尤为相关的报告?

您可以在【卖家平台】顶部导航菜单上的【订单】 > 【管理订单】中查看订单报告,然后在订单报告中查看【付款方式】,就可以找到发票支付订单。此外,在【卖家平台】t顶部导航菜单上的【数据报告】 > 【付款】下,点击【发票支付订单】,即可在【未结清发票】选项卡下查看待付款的发票支付订单。

我是否可以不接受发票支付订单?

不可以。亚马逊的使命是向我们的买家提供世界上最丰富的商品选择,其中也包括我们的企业买家。为确保向亚马逊企业采购商城买家提供卓越的购物体验,我们认为我们应向其提供最全面的选择,并坚信我们为卖家提供的服务和保障能够为其免去不必要的麻烦。这对卖家而言是一个非常好的机会,我们希望卖家能够充分参与其中。

如果我加入亚马逊企业采购商城,那么我的所有订单是不是都会采用发票支付的付款方式,并且在买家付款给亚马逊之后我才能获得付款?

不是。只有符合条件的亚马逊企业采购商城买家才能使用发票支付来下单。加入亚马逊企业采购商城卖家计划并不是将您的所有订单都转为发票支付订单。买家使用其他付款方式对任何订单进行付款的时间不受发票支付的影响。

我是否需要联系买家要求获取发票支付订单的付款?

不需要。卖家不应联系买家获取发票支付订单的付款。与亚马逊上的任何买家订单一样,亚马逊将跟踪和收取通过发票支付的买家付款。

为什么我会收到 Amazon Services LLC 的付款?

亚马逊需要在单独的企业实体 (Amazon Services LLC) 下记录发票支付交易,所以这些交易会单独显示。您将继续通过您指定的同一银行账户接收付款。

为了便于对账,亚马逊会针对发票支付订单的付款为您提供一组单独的付款报告。当您收到第一个发票支付订单后,导航至“报告”>“付款”,便会在页面顶部看到“发票支付订单”选项卡。您的所有发票支付订单都将列在此选项卡下,这些订单的余额都将通过 Amazon Services LLC 支付到您的银行账户。

如果发票支付订单被退回,会怎么样?

如果发票支付订单已退回,则可以按照标准退货流程操作,前提是它们与亚马逊的退货政策相符或超出要求。如果在买家付款仍处于待处理状态时发起退款,则在销售净金额的状态为等待买家付款时,退款金额将保持待处理状态。当买家支付发票款项时,退款盘点将与销售净金额同时发布到您的可用余额中,或者最迟在发票到期日期后的 7 天内发布。如果在收到买家付款后发起退款,退款盘点将立即发布到您的可用余额中。

有关管理退货的更多信息,请参阅管理退货

 

亚马逊官网原文详情:  

Pay by Invoice

What is Pay by Invoice?

Pay by Invoice allows qualified Amazon Business customers to make purchases on Amazon and receive billing invoices for their orders. Amazon Business customers who have access to Pay by Invoice have terms such as net 30 that determine when their invoices are due (30 days after bill date in case of net 30).

Who can use Pay by Invoice?

Only qualified Amazon Business customers can opt to use Pay by Invoice for their Amazon purchases. Invoicing is one of the most relevant payment methods for business customers.

What are the benefits of Pay by Invoice to sellers?

In the past, business buyers who prefer to pay using invoices have been unable to make purchases on the Amazon Marketplace. Pay by Invoice represents a huge growth opportunity for sellers by opening up their selection to these business buyers.

Business buyers also like to have a limited set of suppliers with which they transact. By offering an extensive selection and one source of billing for such Buyers, Amazon has made it possible for sellers to gain access to Buyers who may not have transacted with them individually.

Doing business through invoicing traditionally requires additional account receivables work for the seller, in assessing buyers' creditworthiness, billing them for purchases, following up for payments, collecting on unpaid invoices and managing bad debt. Amazon is removing this burden for sellers by taking on these responsibilities and managing them efficiently at scale. Sellers do not pay any incremental fees for these additional services.

Why did I receive a Pay by Invoice order when I am not enrolled in Amazon Business?

Selection from all sellers on Amazon is made available on Amazon Business to ensure the same growth opportunity for all sellers and the wide selection for Amazon Business customers.

Are there any additional fees for receiving Pay by Invoice orders?

No. There is no additional fee charged for Pay by Invoice orders.

If you prefer to get early payments on your invoiced orders you can change your invoiced order payment settings and your payment for Pay by Invoice orders will be credited to the available balance of your Selling on Amazon account immediately after shipment by paying a 1.5% processing charge.

When will I receive my payment for Pay by Invoice orders?

Amazon will credit the available balance of sellers’ Selling on Amazon account when payment for the Invoice is received from the customer. This may occur around the due date or even before due date.

However, in case of late payments, Amazon will assume the risk and credit the available balance of the sellers’ Selling on Amazon account on the 7th day past the due date if the customer has not paid by that time.

If you wish to be paid early for invoiced orders you may change your invoiced order payment settings and your payment will be credited to the available balance of your Selling on Amazon account immediately after shipment by paying a 1.5% processing charge. The payment for invoiced orders is guaranteed even when a buyer is late or defaults on payment. This new invoiced order payment process will be launched after June 30, 2018, although it may take longer to receive your first invoiced order due to the limited number of Amazon Business buyers qualified for Pay by Invoice.

Can I get paid early on my Pay by Invoice orders?

Yes. If you wish to be paid early for invoiced orders you may change your invoiced order payment settings and get payment credited to the available balance of your Selling on Amazon account immediately after shipment confirmation by paying a 1.5% processing charge.

Do I need to contact Seller Support to enable Pay by Invoice?

You do not have to take any action to enable Pay by Invoice. All regular Amazon Customer Support channels are available for Amazon sellers who have received Pay by Invoice orders, in case you have any further questions.

Will I be able to see my reports specifically related to invoiced orders and transactions separately?

You can identify Invoiced orders by looking at Payment Method in Order reports when navigating through Orders > Manage Orders on the Seller Central top navigation menu. You can also see pending invoiced orders under the Open Invoice tab under Reports > Payments on the Seller Central top navigation menu by clicking Invoiced Orders.

Can I opt-out of receiving invoiced orders?

No. Amazon's mission is to offer the earth's biggest selection of products to our customers, and this includes our business customers. To ensure a great shopping experience for Amazon Business customers, we believe that all selection should be available to them, and we believe the services and protections we offer to sellers makes an opt-out unnecessary. This is a great opportunity for sellers and we want them to be able to participate fully.

If I join Amazon Business, will all my orders be paid using Pay by Invoice and paid after buyer pays Amazon?

No. Only qualified Amazon Business customers have the ability to place orders using Pay by Invoice. Joining the Amazon Business Seller program does not convert all your orders to invoicing. Payment time on any orders paid by customers using other payment methods will not be impacted by invoicing.

Do I need to contact buyers to request payment for Pay by Invoice orders?

No. Sellers should not contact the buyer for payment on a Pay by Invoice order. Like with any customer order on Amazon, Amazon will track and collect invoiced customer payments.

Why am I getting payment disbursements from Amazon Services LLC?

Pay by Invoice transactions need to be recorded by Amazon under a separate business entity (Amazon Services LLC), so these transactions are displayed separately. You will continue to be paid in the same bank account you have designated.

To enable ease of reconciliation, you are provided with a separate set of payment reports for Invoiced order payments. When you navigate to Reports > Payments, after you have received your first Invoiced order, you will see a tab for “Invoiced Orders” at the top of the page. All your invoiced orders will be reported under this tab and any balance from these orders will be paid through Amazon Services LLC to your bank account.

What happens if a Pay by Invoice order is returned?

In the event of a returned Pay by Invoice order, you are able to follow the standard returns process assuming they match or exceed Amazon’s return policies. If the refund is initiated while the buyer payment is still pending, the refund amount will remain pending against the sale Net Amount in that is pending buyer payment. The refund adjustment will be posted to your Available Balance at the same time as the sale Net Amount, when the buyer pays for the Invoice or latest by 7days past the due date of the Invoice. If the refund is initiated after the buyer payment has been received, the refund adjustment will be posted to your Available Balance immediately.

For more information about managing returns, see Manage returns

 

文章来源:亚马逊官方网站