为什么我的信用卡显示为无效的信用卡？
如果您的信用卡显示为无效的信用卡，付款将会延迟，直到您更新卖家账户中的信用卡信息。
输入信用卡号时，请验证以下内容：
- 您输入的卡号应与信用卡上的号码一致。
- 您输入的账单地址应与信用卡对账单上的账单地址一致。
- 邮政编码不应有任何空格。
- 卡仍然有效（未过有效期）。
- 您输入的持卡人姓名应与信用卡上的持卡人姓名相符（拉丁文字字母拼写）。
与您的金融机构核对，确认您的信用卡符合以下标准：
- 有充足的可用额度。
- 对网购或邮购付款没有设置任何限制。
- 不是“预付”卡。
- 能够用为其提供卡的亚马逊商城所使用的货币付款。
金融机构安全验证
为遵守亚马逊上现有的高标准安全要求，您的金融机构可能会要求您完成安全验证，然后再授权您的信用卡。在这种情况下，您可能需要输入唯一的验证码，然后才能完成验证。该验证码将通过短信或电子邮件发送给您（以您在金融机构的设置为准）。另外，您的金融机构可能要求您使用指纹或面部识别技术验证交易（如果您已完成相关设置）。
如果您的安全验证有问题，可按照付款方式中的提示重新尝试验证，并确保：
- 您的姓名与卡上的姓名一致。该金融机构仅会向持卡人发送验证码。
- 您根据提示输入正确的验证码。
注意： 常见错误是输入发送验证码的电话号码，而不是输入验证码。
- 【您的账户】上显示的是最新的个人信息。如有任何验证问题，我们将尝试与您联系。添加您的手机号码并下载亚马逊应用，以便实时接收通知。
如果您仍然收到错误消息或无法成功完成验证，请联系您的金融机构或前往当地的支行，因为他们可能能够提供有关验证问题的更多详细信息。然后尝试再次完成该流程。
Why is my credit card listed as invalid?
If your credit card is listed as invalid, payment will be delayed until you update the credit card information in your seller account.
When you enter your credit card number, verify the following:
- The number you entered should match the number on your credit card.
- The billing address you entered should match the billing address on your credit card statement.
- The postal code should not have any spaces.
- The card is still valid (has not crossed the card expiration date).
- The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
Note: For information on updating or deleting your credit card, visit How to update my credit card information.Check with your financial institution to confirm your credit card meets the following criteria:
- Adequate credit available.
- No limitations on internet or mail order charges.
- Is not a "prepaid" card.
- Chargeable in the currency of the Amazon marketplace(s) for which the card is being provided.
Financial Institution Security Verification
To maintain the already high security standards on Amazon, your financial institution may ask you to complete a security verification prior to authorizing your credit card. In this case, you may be asked to enter a unique security code before completing the verification. The code will be sent to you either via SMS or e-mail, whichever you have set up with your financial institution. Alternatively, your financial institution may ask you to verify the transaction using finger-print or facial recognition technology, if you have this in place already.
If there is a problem with your security verification, you can retry your verification by following the prompts in your Charge Methods, and ensure that:
- Your name and the name on card match. The financial institution will send a code only to the card’s owner.
- You enter the correct code, as prompted.
Note: A common mistake is to enter the phone number the code is sent from, instead of the code.- Your personal information on Your Account is up-to-date. In case of any issue with verification, we will attempt to contact you. Add your mobile phone number and download the Amazon app to receive notifications in real time.
If you still get an error message or cannot complete verification successfully, please contact your financial institution or visit your local branch, as they might be able to provide further details on the problem with your verification. Then try completing the process again.
Note: It may take up to 48 hours for your card to be authorized. If you continue to experience issues with your card, we recommend entering an alternate credit card.
