Star Micronics TSP650II 蓝牙无线收据打印机

型号:39449871

要求

若要在您的 Shopify 商店中使用此硬件,您需要满足以下要求:

  • 全新 Shopify POS

  • 运行 iOS 12.2 或更高版本的兼容 iPad 或 iPhone 或者运行 5.0 版 (Lollipop) 或更高版本的兼容 Android 设备

在哪里购买蓝牙无线收据打印机

Shopify 硬件商店不提供 Star Micronics TSP650II BTi 蓝牙无线收据打印机,但是您可以直接从 Barcodes Inc 进行购买。

为您的蓝牙无线收据打印机购买纸张

满足以下条件的任何热敏纸卷均适合此打印机:

规格度量
宽度80 mm 标准宽度
厚度介于 0.053 mm 与 0.085 mm 之间
卷轴直径最大 83 mm

有关如何装入收据打印机的说明,请参阅制造商的硬件手册中的指南。


插入蓝牙打印机

您需要为打印机连接电源。

步骤:

  1. 将电源电缆的一端插入收据打印机的背面。

  2. 将电缆的另一端插入电源插座。

  3. 打开打印机。电源指示灯变为纯绿色。未装入纸张时,错误指示灯呈红色闪烁。

然后您就可以将打印机与 iPad 配对。


状态指示灯

了解蓝牙无线收据打印机背面的状态指示灯的含义非常有用:

状态指示灯状态
绿色(不闪烁)未连接
绿色闪烁处于配对模式
蓝色(不闪烁)已连接,可进行打印
紫色闪烁自动连接已启用


将蓝牙无线收据打印机配对并连接至 iPad

将收据打印机与 iPad_配对_,以便在将来使用时设备能够连接打印机。

您只需要将打印机与 iPad 配对一次,但是每次打开设备时,都需要连接打印机。

最新型号的 Star Micronics TSP650II 蓝牙无线收据打印机(型号 39449871)上已启用自动连接功能。这意味着在打印机与 iPad 配对后,只要打印机处于 iPad 的范围内,每次打开打印机时都会自动建立蓝牙连接。



如果您的打印机是较旧型号,则您需要手动配对和连接,或者在将打印机与 iPad 配对之后启用自动连接。

步骤:

  1. 将打印机连接到电源。

  2. 在 Shopify POS 应用中,点击  >设置

  3. 点击设置硬件

  4. 点击收据打印机 > TSP650III

  5. 请按照配对并连接打印机模态窗口中的说明进行操作,然后点击查看可用设备

  6. 选择附件列表中,点击打印机的名称。

成功连接后,您将在“硬件设置”屏幕上看到一条消息,并且蓝牙无线收据打印机会显示为已连接

连接打印机后,打印机背面的 LED 指示灯变为纯蓝色。如果没有设置成功,请重置打印机并重试。

只要打印机与 iPad 保持配对状态,那么在设备打开时,只要打印机在范围内,它们就会自动连接。


手动配对蓝牙打印机

如果您在配对蓝牙打印机时遇到问题,请尝试通过 iPad 设置手动配对。

步骤:

  1. 将打印机连接到电源。

  2. 点击 iPad 上的设置图标,然后点击蓝牙菜单选项。您应该能在设备列表中看到 Star Micronics 打印机。该打印机的状态为未配对



  1. 找到打印机背面的红色配对按钮,将其按住 5 秒钟。5 秒后,背面的绿色 LED 指示灯开始闪烁,指示设备处于配对模式。配对模式会持续 60 秒时间。

  2. 在打印机处于配对模式时,点击 iPad 上设备列表中的 Star Micronics 打印机。在短暂的配对过程后,打印机显示为已连接,并且打印机背面的 LED 变为纯蓝色。


连接旧型号

旧型号的蓝牙打印机的自动连接功能处于关闭状态。这表示已配对的打印机无法自动连接,即使已打开该打印机,并且该打印机在已与之配对的 iPad 的范围内。

如果关闭自动连接,您有以下两个选择:

  • 为此打印机启用自动连接,以便将来自动连接其配对的 iPad

  • 每次需要使用此打印机时进行手动连接。

启用自动连接

如果您希望每当设备打开并且 iPad 在范围内时,已配对打印机能自动连接,那么您需要启用自动连接。

型号为 39449871 的打印机默认启用蓝牙自动连接。对于较旧型号,您需要使用 Star Micronics 开发的应用。

步骤:

  1. 确保您的打印机已与您的 iPad 配对。

  2. 从 Star Micronics 创建的 Apple 应用商店下载 Star Setting Utility 应用。

  3. 打开 Star Setting Utility,然后从列表中选择配对的收据打印机。

  4. 轻触自动连接切换开关以启用自动连接,然后轻触完成

  5. 出现提示时,轻触更新

  6. 要完成自动连接配置,请重启打印机,方法是:关闭打印机,等待 5 秒钟,然后重新打开。

  7. 现在,您必须再次在 iPad 设置中的蓝牙设备列表中选择该打印机。点击打印机名称,等待连接。

从现在开始,只要 iPad 在连接范围内,您打开蓝牙无线收据打印机后它就会自动连接。您无需从蓝牙设备列表中选择它。

手动连接打印机和 iPad

如果未启用自动连接,那么您需要在每次打开设备时手动连接已配对的打印机。若要手动连接打印机,请轻触 iPad 的“设置”(不是 Shopify POS 应用设置)中蓝牙设备列表中的打印机名称。

将蓝牙无线收据打印机与 iPad 连接后

连接您的打印机后,请记住执行以下操作:

  • 将其设置为默认打印机(可选)

  • 打印测试收据

  • 测试与现金抽屉的连接(如果适用)。

取消将您的 iPad 与收据打印机配对

  1. 关闭打印机。

  2. 在您的 iPad 的设置中,点击蓝牙以查看已连接的蓝牙设备。

  3. 点击打印机名称右侧的 i 符号,然后点击忘记此设备,即可从蓝牙设备列表中删除该打印机。

  4. 在 Shopify POS 的设置屏幕中,点击管理已连接的硬件

  5. 点击要删除的打印机的名称。

  6. 点击在 iOS 设置中断开打印机连接

重置收据打印机上的蓝牙设置

您可以将收据打印机恢复出厂设置。

步骤:

  1. 取消将您的 iPad 与收据打印机配对,然后关闭 iPad。

  2. 关闭打印机后,找到位于打印机背面的重置按钮,然后用笔按住该按钮。

  3. 按住重置按钮,同时打开打印机。打开打印机后继续按住重置按钮 10 秒钟,然后松开重置按钮。

  4. 打印机正面的指示灯开始闪烁。等到电源指示灯呈纯绿色,并且错误指示灯熄灭。

  5. 测试收据打印机:

    1. 关闭收据打印机。

    2. 按住进纸按钮。

    3. 按住 FEED(进纸)按钮,同时启动打印机。

    4. 打印机开始打印时,松开 Feed(进纸)按钮。

    5. 确保第二页包含打印机的蓝牙信息。

  6. 打开 iPad 并将其与收据打印机配对。

如果您使用的型号为 39449871,则重置将启用自动连接,但您需要再次配对设备。在较旧型号上,您需要重新连接打印机,或在将打印机与 iPad 配对后重新启用自动连接。

使用 Star Micronics TSP650II BTi Bluetooth wireless 收据打印机的限制

Shopify POS 与 Star Micronics TSP650II BTi Bluetooth wireless 收据打印机之间存在一种独特的 1 对 1 关系,也就是说:

  • 您无法将多台 iPad 连接到同一打印机。

  • Shopify POS 无法与多台打印机同时工作。

对 Star Micronics TSP650II 进行故障排除

如果您在使用 Star Micronics TSP650II 时遇到问题,请尝试采用以下故障排除步骤。

步骤:

  1. 检查您是否满足以下基本要求:

    • 您的 Shopify POS 应用是最新的。

    • iPad 上的 iOS 版本是最新的。

    • 您的 iPad 已启用蓝牙。

  2. 检查打印纸是否已正确装入,以及状态指示灯是否为纯绿色。

  3. 取消将您的 iPad 与收据打印机配对。

  4. 按照与 Star Micronics TSP100IIIBI 蓝牙无线收据打印机相同的说明,将收据打印机恢复出厂设置。

  5. 将您的 iPad 与收据打印机配对。

  6. 重启打印机。

  7. 转到 iPad 的蓝牙设置,确认 Star Micronics 打印机显示为未连接

  8. 点击打印机以进行连接。

  9. 当打印机显示为已连接时,请重启。打印机打开时,它应在短时间内显示为未连接,然后显示为已连接

  10. 如果第二次重启打印机时打印机没有自动连接,则您需要启用自动连接。

  11. 通过打印测试收据来测试打印机。

如果在尝试这些步骤后仍然无法使用收据打印机,请联系 Shopify 支持。

Shopify商户官网原文详情:

Star Micronics TSP650II Bluetooth wireless receipt printer

Model number: 39449871

Requirements

To use this hardware with your Shopify store, you need to meet the following requirements:

  • the all-new Shopify POS

  • a compatible iPad or iPhone that is running iOS 12.2 or higher OR a compatible Android device that is running version 5.0 (Lollipop) or higher

Where to buy the Bluetooth wireless receipt printer

The Star Micronics TSP650II BTi Bluetooth wireless receipt printer is not available from the Shopify Hardware Store, but you can purchase it directly from Barcodes Inc.

Buying paper for your Bluetooth wireless receipt printer

Any thermal paper rolls work with this printer, if:

SpecificationsMeasurement
Width80mm standard
ThicknessBetween 0.053 mm and 0.085 mm
Roll diameterUp to 83 mm

For an explanation of how to load the receipt printer, see the guide in the manufacturer's hardware manual.

Plug in your Bluetooth printer

You need to connect your printer to the power supply.

Steps:

  1. Plug one end of the power cable into the back of your receipt printer.

  2. Plug the other end of the cable into a power outlet.

  3. Turn the printer on. The POWER indicator turns solid green. The ERROR indicator blinks red when no paper is loaded.

After this, you're ready to pair the printer with your iPad.

Status indicator lights

It's useful to understand the meaning of the status light at the back of the Bluetooth wireless receipt printer:

Status lightStatus
Green (not flashing)Not connected
Green flashingIn pairing mode
Blue (not flashing)Connected and ready to print
Purple flashingAuto-connect is on

Pair and connect the Bluetooth wireless receipt printer with your iPad

Pairing the receipt printer with your iPad enables the devices to connect when used in the future.

You need to pair your printer with your iPad only once, but you have to connect it every time that you turn the devices on.

On the most recent model of the Star Micronics TSP650II Bluetooth wireless receipt printer (model number 39449871), auto-connect is enabled. This means that after you've paired your printer with your iPad, the Bluetooth connection is established automatically every time the printer's switched on and in range of your iPad.

If your printer is an older model, then you need to pair and connect manually or enable auto-connect after you've paired the printer with your iPad.

Steps:

  1. Connect your printer to the power supply.

  2. In the Shopify POS app, tap  > Settings.

  3. Tap Set up hardware.

  4. Tap Receipt printer > TSP650III.

  5. Follow the instructions on the Pair and connect printer modal, and then tap View available devices.

  6. In the Select an accessory list, tap the name of your printer.

After the connection is successful, you see a message on your Hardware Settings screen, and the Bluetooth wireless receipt printer shows as Connected.

When the printer is connected, the LED on the back of the printer turns solid blue. If the setup is not successful, then reset the printer and try again.

As long as the printer remains paired with the iPad, it connects automatically whenever it's in range and the devices are switched on.

Manually pair your Bluetooth printer

If you're having problems pairing your Bluetooth printer, then try pairing it manually from your iPad settings.

Steps:

  1. Connect your printer to the power supply.

  2. Tap the Settings icon on your iPad, then tap the Bluetooth menu option. You should see the Star Micronics printer in the DEVICES list. The printer's status is Not Paired.

  1. Find the red Pair button located at the back of the printer, and hold it down for 5 seconds. After 5 seconds, the green LED at the back starts to flash, indicating that the device is in pairing mode. Pairing mode lasts for 60 seconds.

  2. While your printer is in pairing mode, tap the Star Micronics printer in the DEVICES list on your iPad. After a short pairing process, the printer shows as Connected, and the LED on the back of the printer turns solid blue.

Connecting older models

Older models of the Bluetooth printer are shipped with auto-connect off. This means that a paired printer can't connect automatically, even if it's turned on and within range of the iPad it's been paired with.

If auto-connect is off, you have two options:

  • enable auto-connect for this printer so it connects with its paired iPad automatically in the future

  • connect manually every time you need to use this printer.

Enabling auto-connect

If you want your paired printer to connect automatically every time you switch it on and the iPad is within range, then you need to enable auto-connect.

On model number 39449871, Bluetooth auto-connect is enabled by default. For older models, you need to use an app produced by Star Micronics.

Steps:

  1. Make sure your printer is paired with your iPad.

  2. Download the Star Setting Utility app from the Apple App Store, created by Star Micronics.

  3. Open the Star Setting Utility, then select your paired receipt printer from the list.

  4. Tap the Auto Connect toggle switch to turn auto-connect on, then tap Done.

  5. When prompted, tap Update.

  6. To finish configuring auto-connect, power cycle the printer by turning it off, waiting 5 seconds, then turning it back on.

  7. Now you must select the printer from the Bluetooth DEVICES list in your iPad settings one more time. Tap the printer name and wait for it to connect.

From now on, your Bluetooth wireless receipt printer connects automatically every time you switch it on, if the iPad is within range. You don't need to select it from your Bluetooth DEVICES list.


Manually connect your printer and iPad

If auto-connect is not enabled, then you need to connect the paired printer manually every time you turn it on. To do this, tap the printer name in the Bluetooth DEVICES list in your iPad Settings (not the Shopify POS app setting).


After you've connected the Bluetooth wireless receipt printer with your iPad

After connecting your printer, don't forget to:

  • Set it as the default printer (optional)

  • Print a test receipt

  • Test the connection to the cash drawer (if applicable).


Unpair your iPad and receipt printer

  1. Turn off the printer.

  2. In your iPad's settings, tap Bluetooth to see your connected Bluetooth devices.

  3. Tap the i symbol to the right of the printer name, and then tap Forget this device to remove the printer from your Bluetooth devices list.

  4. From the Settings screen of Shopify POS, tap Manage connected hardware.

  5. Tap the name of the printer you want to remove.

  6. Tap Disconnect Printer in iOS Settings.

Reset Bluetooth settings on your receipt printer

You can return your receipt printer to its factory settings.

Steps:

  1. Unpair your iPad and receipt printer, and then turn your iPad off.

  2. With the printer turned off, find the reset button located on the back of the printer, and then use a pen to press and hold down the button.

  3. While holding down the reset button, turn on the printer. Continue holding the reset button for 10 seconds after turning on the printer, and then release the reset button.

  4. The lights on the front of the printer begin to flash. Wait until the Power light is a solid green and the Error light is off.

  5. Test the receipt printer:

    1. Turn off the receipt printer.

    2. Hold down the FEED button.

    3. While holding down the FEED button, turn on the printer.

    4. When the printer starts printing, release the FEED button.

    5. Make sure the second page contains the printer's Bluetooth information.

  6. Turn on your iPad and pair it with the receipt printer.

If you're using model number 39449871, then resetting leaves auto-connect enabled, although you need to pair your devices again. On older models, you have to re-connect the printer manually or re-enable auto-connect after you've paired the printer with your iPad.

Limitations when using the Star Micronics TSP650II BTi Bluetooth wireless receipt printer

Shopify POS has an exclusive, 1-to-1 relationship with the Star Micronics TSP650II BTi Bluetooth wireless receipt printer, which means the following:

  • You can't connect multiple iPads to the same printer.

  • Shopify POS won't work with multiple printers at the same time.

Troubleshooting the Star Micronics TSP650II

If you have trouble using the Star Micronics TSP650II, then try these troubleshooting steps.

Steps:

  1. Check that you have these basic requirements:

    • Your Shopify POS app is up to date.

    • Your iPad's version of iOS is up to date.

    • Your iPad has Bluetooth enabled.

  2. Check that printer paper is correctly installed and that the status indicator light is a solid green color.

  3. Unpair your iPad and receipt printer.

  4. Return your receipt printer to its factory settings, following the same instructions as for the Star Micronics TSP100IIIBI Bluetooth wireless receipt printer.

  5. Pair your iPad with the receipt printer.

  6. Restart the printer.

  7. Go to your iPad's Bluetooth settings, and confirm that the Star Micronics printer shows as Not connected.

  8. Tap the printer to connect to it.

  9. When the printer shows as Connected, restart it again. When the printer turns on, it should show briefly as Not connected, and then as Connected.

  10. If the printer doesn't connect automatically when you restart it for the second time, then you need to enable auto-connect.

  11. Test the printer by printing a test receipt.

If you still have trouble using the receipt printer after trying these steps, then contact Shopify Support.

文章内容来源:Shopify商户官方网站