其他服务和商品。即使您的卖家协议中有任何相反的规定，在买家预约送货到店服务时（且仅在此时），您可以向已订购或安排“您的送货到店服务”的买家建议、提供或出售与已发货商品（统称“加购商品”）相关的补充性店内服务或商品；但前提是您不得：(a) 要求将加购商品作为您履行“您的送货到店服务”的条件；或 (b) 在任何时候，向买家暗示加购商品是亚马逊提供、要求、认可或保证的。
审核。提供“您的送货到店服务”时，您应根据一般公认审计准则，保存与这些条款以及您依据本协议做出的行动相关的真实、准确的账簿和记录（统称为“记录”）。在亚马逊请求时，您应：(a) 向亚马逊或其指定代表提供访问记录的权限，并允许亚马逊检查这些记录，此操作可按照亚马逊的选择来完成：通过电子方式将所请求记录的副本发送至亚马逊指定的地址，或在您的设施中进行现场检查；以及 (b) 允许亚马逊或其指定代表检查和审核（在正常工作时间）您（及您的分包商）的设施、流程、系统和工作场所状况是否遵守这些条款。无论亚马逊选择何种方式来获取记录，亚马逊都会复印检查的所有记录并保留这些副本，记录（包括通过摄影和摄像）所有检查或审核的结果。如果在经过检查或审核后发现，您或您的任意人员未能履行这些条款规定的任何实质性义务，您应在亚马逊规定的时间内纠正不合规行为。
These terms supplement your seller agreement and apply to the offer and sale of Your Ship-to-Store Services through the Selling on Amazon service.
"Your Ship-to-Store Services" means the in-store services that you offer through the Selling on Amazon service, including assembly or installation of Shipped Products. Your Ship-to-Store Services do not include services performed at the customer's property.
"Shipped Products" means the products that you receive on behalf of Amazon customers for the fulfillment of Your Ship-to-Store Services.
Join Ship-to-Store. To offer Your Ship-to-Store Services, apply here. If you are an approved seller and receive an invite to register for Ship-to-Store, simply open your registration email, click Register Now, and follow the steps to log in.
Your Responsibilities. In addition to the obligations described in your seller agreement, you will and will cause any affiliate or third party administering, warranting, or otherwise involved in the offer, sale, or performance of Your Ship-to-Store Services, including your employees, representatives, agents, contractors, and subcontractors (collectively "Your Personnel") to:
Perform Your Ship-to-Store Services in accordance with the information set forth on the applicable service description page on Amazon and in accordance with any applicable manufacturer requirements.
Perform Your Ship-to-Store Services in a competent and workmanlike manner in accordance with the level of professional care customarily observed by highly skilled professionals rendering similar services.
Comply with any service level requirements and other policies that Amazon may designate and, upon request, provide Amazon with reports (in a form designated by Amazon) relating to your compliance with these requirements.
Use Confidential Information made available to you. This information includes customer addresses and telephone numbers, solely for communicating with purchasers of Your Ship-to-Store Services to schedule, perform, or otherwise cancel Your Ship-to-Store Services in accordance with Amazon policies, and ensure that any third-party software you use in rendering Your Ship-to-Store Services similarly protects Confidential Information.
Not in any way represent to customers that you or Your Personnel are agents, contractors or employees of Amazon or that you or Your Personnel are acting on behalf of Amazon.
Comply with all other requirements designated by Amazon.
Additional Services and Products. Notwithstanding anything to the contrary in your seller agreement, at the time of a customer's Ship-to-Store appointment (and only at that time), you may suggest, offer, or sell supplemental in-store services or products related to the Shipped Product (collectively, "Add-On Items") to a customer who has ordered or arranged Your Ship-to-Store Services; however, provided that you will not: (a) require the Add-On Items as a condition of fulfillment for Your Ship-to-Store Services; or (b) at any time suggest or imply to a customer that Add-On Items are provided, required, endorsed, or guaranteed by Amazon.
Fees. Unless we inform you otherwise in writing, the Selling Services Payments by Service Type page will list the fees that apply to the offer or sale of Your Ship-to-Store Services.
Applicable Guarantee. Claims related to your fulfillment of Your Ship-to-Store Services will be subject to the Happiness Guarantee. Product-specific concerns will be subject to the A-to-z Guarantee.
Risk of Loss. Your Ship-to-Store Services will require you to accept and receive Shipped Products on behalf of customers, and to be responsible for those Shipped Products while they are in your possession. As between Amazon, customers, and you, you accept the risk of loss for Shipped Products from the time of your receipt until the time of pickup by the customer.
Audit. While providing Your Ship-to-Store Services, you will keep true and accurate books and records relating to these terms and your performance hereunder in accordance with generally accepted auditing standards (collectively, "Records"). At Amazon's request, you will: (a) provide Amazon or its designated representatives with access to, and permit Amazon to examine, the Records, which may be accomplished, at Amazon's option, through electronic means, the delivery of copies of the requested Records to Amazon's designated address, or onsite at your facilities; and (b) permit Amazon or its designated representatives to inspect and audit (during normal business hours) your (and your subcontractors') facilities, processes, systems, and workplace conditions for compliance with these terms. Amazon may make and retain copies of all Records examined regardless of which method of access to Records Amazon selects and may document (including through photography and videography) the results of any inspection or audit. If any examination or audit reveals that you or any of your Personnel have failed to comply with any material obligation under these terms, you will cure the noncompliance within the time period instructed by Amazon.