常见问题解答
为什么我没有评分或排名？
以下列出了一些可能导致您没有评分或排名的原因：
您的商店受密码保护
如果您的在线商店受密码保护，则 Lighthouse 无法访问它以运行报告。您需要先删除密码页面，然后 Lighthouse 才可收集用于生成评分和排名的数据。
如果您想了解商店的速度，并且不想删除密码页面，则可以使用 Chrome DevTools 手动运行 Lighthouse 报告。
备注：在线商店速度报告中的评分可能与使用 Chrome DevTools 计算的评分不同。这是因为运行 Lighthouse 报告的环境会影响报告结果。详细了解 Shopify 测试环境。
您的商店是新商店或刚刚删除了密码
您可能还没有任何页面浏览量，或者可能尚未计算您的商店评分或排名。
若要允许 Lighthouse 评估您的页面，您可以访问商店的页面，以便产生浏览量。Shopify 下一次尝试计算您的商店评分时，您所访问的页面就可以被纳入到统计报告之中。此过程可能需要几天时间。若要立即获取有关商店速度的信息，您可以在 Google PageSpeed Insights 上运行 Lighthouse 报告。
您的商店在过去 7 天内没有流量
在过去 7 天内，您的主页、产品系列页面或产品页面可能没有任何页面浏览量。
若要允许 Lighthouse 评估您的页面，您可以访问商店的页面，以便产生浏览量。Shopify 下一次尝试计算您的商店评分时，您所访问的页面就可以被纳入到统计报告之中。此过程可能需要几天时间。若要立即获取有关商店速度的信息，您可以在 Google PageSpeed Insights 上运行 Lighthouse 报告。
为什么我的一个评分发生了变化？
即使您没有对自己的在线商店进行任何更改，您的评分也可能每天都会发生变化。评分可能会因为以下因素而发生变化：
其他商店的相对评分。如果其他商店的评分提高，那么您的评分的比较排名可能会降低。
其他可变因素。
当您对在线商店进行更改时，您的评分也会发生变化。例如，您可能已导入了多个新产品、创建了多个新产品系列、更改了模板或引入了新的应用。了解可能会影响在线商店速度的因素。
对在线商店进行更改后，您的评分可能会在几天之内保持不变。
如何提高评分或排名？
若要了解如何提高您的速度评分或排名，您需要提高商店速度。有关建议，请参阅提高商店速度。
为什么这些评分使用 Google Lighthouse？
Google 已完成相关研究并构建了用于衡量 Web 性能的实用工具。许多商家已经在使用他们的工具来衡量自己的在线商店速度。
此外，Google 的 Web 性能标准还会影响您的搜索排名，进而影响您在线商店的可发现性。
在线商店速度报告基于 Google 关于 Shopify 商店和技术的研究和工具。将 Google Lighthouse 的评分作为背景信息可以帮助您有意义地提高在线商店的速度并改善客户体验。
Shopify商户官网原文详情：
Frequently asked questions
Why don't I have a score or ranking?
Below are some reasons why you might not have a score or ranking:
Your store is password-protected
If your online store is password-protected, then Lighthouse cannot access it to run a report. You need to remove the password page before Lighthouse can gather the data used to generate your score and ranking.
If you want to learn about your store's speed and don't want to remove the password page, then you can run a Lighthouse report manually using Chrome DevTools.
Your store is new or you just removed the password
You might not have had any page views yet, or your store score or ranking might not have been calculated yet.
To allow Lighthouse to evaluate your pages, you can visit your store's pages so you have views. The next time Shopify tries to calculate your store score, the pages that you visit can be used in the report. This process might take a few days. To get information about your store's speed right away, you can run a Lighthouse report on Google PageSpeed Insights.
Your store has not had traffic in the last 7 days
You might not have had any page views to your home page, a collection page, or a product page in the last 7 days.
To allow Lighthouse to evaluate your pages, you can visit your store's pages so you have views. The next time Shopify tries to calculate your store score, the pages that you visit can be used in the report. This process might take a few days. To get information about your store's speed right away, you can run a Lighthouse report on Google PageSpeed Insights.
Why did one of my scores change?
Your scores might change from day to day, even if you didn't make any changes to your online store. Scores can change because of the following factors:
The relative scores of other stores. If another store made improvements to their score, then your score might be ranked lower in comparison.
Other variability factors.
Your scores can also change when you make changes to your online store. For example, you might have imported several new products, created several new collections, changed your theme, or introduced a new app. Learn about the factors that can impact your online store speed.
Your score might not change for a few days after you make changes to your online store.
How can I improve my score or ranking?
To learn how to improve your speed score or ranking, you need to improve your store speed. Refer to Improving your store speed for suggestions.
Why do these scores use Google Lighthouse?
Google has done research and built useful tools to measure performance on the web. Many merchants already use their tools to measure their online store speed.
In addition, Google's web performance standards impact your search rankings, which can impact the discoverability of your online store.
The online store speed report builds on Google's research and tooling with context about Shopify stores and technology. Putting Google Lighthouse's scores in context can help you to meaningfully improve your online store speed and improve your customers' experience.
文章内容来源：Shopify商户官方网站
