在交易过程中，买方会对样品、运费做出一些要求。常见的回复如下。
Sample1:有偿样品
当买家希望提供样品时，对于有偿样品我们可以提供的回复如下:
The order of a single sample product costs USD xxxx with shipping fees included.
Sample 2:不能提供样品
如果买家希望提供样品，而贵公司不支持样品时，则可以这样回复:
Dear Mike,
Thank you for your inquiry. I am happy to contact you.
Regarding your request, I am very sorry to inform you that we are not able to offer free samples.
To check out our products, we recommend ordering just one unit of the product (the price may be a little bit higher than ordering by lot).
Otherwise, you can order the full quantity. We can assure the quality because every piece of our product is carefully examined by our working staff. We believe trustworthiness is the key to a successful business.
If you have any further questions, please feel free to contact me. Best Regards, Michelle
Sample 3 :不同意买家免运费的要求
另外，如果买家不仅希望提供样品，又希望我们支付运费，若我们不同意支付运费，则可以这样回复:
Dear sir,
Sorry, free shipping is not available for orders sent to America. But we can give you a 3% discount of the shipping cost.
John
