上传预付费退货标签

在上传预付费退货标签之前,请确保您的标签符合以下预付费退货标签要求。

  • 文件大小不得超过 2MB。

  • 文件必须采用以下受支持的文件类型之一:.jpg、.bmp、.gif、.tif

  • 标签必须包含纯文本格式的退货地址。

  • 标签必须包含承运人追踪编码(如有)和预估退货运费。

  • 标签可以提供自定义退货说明(可选)。

注意: 如果买家使用您的预付费退货标签,则您可以从退款金额中扣除退货费用。


上传预付费退货标签的步骤

  1. 从【订单】下拉菜单中,选择【管理退货】。

  2. 针对您要批准的退货请求,点击【批准请求】。

  3. 在【退货邮寄标签】部分中,选择“我将为此请求提供预付费邮寄标签”。

  4. 上传退货标签,选择使用的承运人,然后输入追踪编码(如有)。

  5. 将退货标签费用设置为 $0.00,以确保买家无需支付退货运费。


亚马逊官网原文详情:   

Upload a prepaid return label

Before you upload a prepaid return label, ensure that your label meets the following prepaid return label requirements.

  • The file size cannot be larger than 2MB.

  • The file must be one of these supported file types: .jpg, .bmp, .gif, .tif

  • The label must include the return address in plain text.

  • The label must include the carrier tracking number (if available) and estimated return shipping costs.

  • The label can provide custom return instructions (optional).

Note: If the buyer uses your prepaid return label, you might be able to deduct the cost of the return from the refund amount.


Steps to upload a prepaid return label

  1. From the Orders drop-down menu, select Manage Returns.

  2. Click Authorize Request for the return request you want to approve.

  3. In the Your return mailing label section, select "I will provide a pre-paid mailing label for this request."

  4. Upload a return label, select the carrier used, and enter the tracking ID if you have it.

  5. Set the return label cost to $0.00 to ensure that the buyer is not charged for return shipping.


文章来源:亚马逊官方网站