以下是打消客户对产品质量或者服务疑虑的示例邮件。
Sample
Dear customer,
Half a day has passed, and we think that you probably found some other shop whose product is cheaper than ours.
Our company has four-year experience of bags, shoes & accessories business in China, and we have our own factory with more than 100 employees. We will carefully examine the product again before the shipment, and try to avoid your loss. If there is quality problem, take pictures and send them to us. Once confirmed, the problem product will be replaced for free by a new one we offer. Because we believe that thoughtful service is the foundation of business cooperation. We sincerely hope that we can become a good business partner of yours soon.
Best regards!
(Your name)
参考译文:
亲爱的客户:
半天过去了,我们想,您可能在某家店里发现了价格更便宜的产品。
我们公司在中国有四年箱包、鞋类及配饰业务经验,而且拥有自己的工厂,工厂员工超过 100人。在发货之前,我们将仔细检查产品,努力避免您遭受损失。如果有质量问题,请您拍照,并将照片发给我们。一经核实,我们将免费为您更换新产品。因为我们相信,贴心的服务是商务合作的基础。我们真诚希望,不久我们可以成为您优秀的商务合作伙伴。
祝好!
(你的名字)