外贸卖家回复邮件的时候,特别是在回复某一类邮件的时候,可以借助模板,那下面就来看看有哪些邮件回复模板吧。

1、买家订购多种产品,卖家发邮件确认产品订单的邮件模板

Dear buyer,

Thank you so much for your great support on us.

We have received your order of “XXXXXX”.

We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?

If nothing is wrong, we will ship them asap.

Best Regards

Seller’s name

2、买家因订购的商品大小不合适导致退货的邮件模板

Dear buyer,

Thank you so much for your great support on us.

So sorry for the inconvenience that the swimming suit did not fit you.

Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?

Just suggestion, if you insist on returning it back, we will go to the further step.

Waiting for your reply.

Best Regards

Seller’s name

3、卖家发错地址的邮件模板

Dear buyer,

Thank you so much for your great support on us.

What a big mistake we made!

Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.

Waiting for your reply and hope your kind understanding.

Best Regards

Seller’s name

4、卖家发货告知到达时间的邮件模板

Dear buyer,

Thank you so much for your great support on us.

Usually it takes about 7-12 days for the item to reach you.

Any question, feel free to contact us and we will reach you at the soonest.

Best Regards

Seller’s name

以上就是为大家总结的几篇模板,卖家参考以上的模板用起来吧!