次日达“不合格”状态
如果要提供“次日达”配送服务,就必须一直满足所有资格要求,才能不断提供此配送选项。
如果您的绩效指标降至设置的最低标准以下,我们将保留取消您的资格的权利。在这种情况下,您将无法为您的商品提供“次日达”配送服务,并且您在优先配送资格工具上的状态将更改为“不合格”。您在 30 天内将无法将“次日达”作为配送选项提供。
您的状态在工具中显示为“不合格”的原因有多种。有关更多信息,请参阅“次日达”要求。
如果我们之前已取消您提供“次日达”的资格,并且您在接下来的 90 天内仍然无法满足要求,那么,您将可能无法使用优先配送选项。在此阶段,我们将请求您向我们提供一份改善绩效的行动计划。在这种情况下,您的状态将在优先配送资格工具中更改为“受限”。有关行动计划提交流程的更多信息,请参阅提交针对优先配送选项的行动计划。
One-Day Delivery “Not eligible” status
If you offer One-Day Delivery, you must maintain all of the eligibility requirements to continue to provide the shipping option.
If your performance metrics fall below the established thresholds, we reserve the right to revoke your eligibility. In this case, One-Day Delivery will be disabled on your offers, and your status will change to "Not eligible" on the Premium Shipping Eligibility tool. You will be unable to offer One-Day Delivery as a shipping option for 30 days.
There are various reasons your status might show "Not eligible" in the tool. For more information, see Requirements for One-Day Delivery.
If we have previously revoked One-Day Delivery from your account and you continue to fail to meet the requirements for a trailing 90 days, we might remove you from Premium Shipping options. At this stage, we’ll request you to provide us with a plan of action to improve your performance. In such a case, your status will change to "Restricted" in the Premium Shipping Eligibility tool. For more information about the plan of action process, see Submit a Plan of Action for Premium Shipping Options.