在活动日期间管理收到的订单
广告活动期间的订单激增势不可挡。除了利用工具来帮助您增加订单之外,您还需要密切关注所收到的订单数量。
您可以使用Live Monitor跟踪收到的订单数量,并根据以下条件决定是否能够继续接受订单:
1.实际库存数量
随着订单的到来不断更新您的库存数量。这可以防止以后打包订单时出现缺货的情况。
2.可用人手
在决定是否继续接受更多订单之前,先衡量您的员工可以打包和分配多少职责。
缺货情况,对聊天查询的不响应和延迟发货可能会对您的帐户健康状况,产品评分和商店评分产生不利影响。
为避免这种情况,请确保打开“假期模式”以阻止新订单进入,以便您专注于履行所有现有订单。
shopee官网原文详情:
Managing incoming orders during campaign day
Order surge during campaign day can get overwhelming. Aside from utilising tools to help you boost your orders, you'll need to keep a close eye on the number of orders you're getting.
You can use Live Monitor to track how many orders you have received, and decide whether you are able to continue taking in orders based on:
1. Actual inventory stock count
Keep your stock numbers updated constantly as the orders come in. This will prevent out-of-stock situations later on when you are packing your orders.
2. Available manpower
Gauge how much your staff can pack and allocate responsibilities accordingly before deciding whether to continue taking in more orders.
Out-of-stock situations, unresponsiveness to chat enquiries and late shipment can adversely affect your Account Health, product ratings and shop ratings.
To prevent that, make sure to switch on Vacation Mode to stop new orders from coming in so that you get to focus on fulfilling all existing orders.
在活動日期間管理收到的訂單
廣告活動期間的訂單激增勢不可擋。除了利用工具來幫助您增加訂單之外,您還需要密切關注所收到的訂單數量。
您可以使用Live Monitor跟踪收到的訂單數量,並根據以下條件決定是否能夠繼續接受訂單:
1.實際庫存數量
隨著訂單的到來不斷更新您的庫存數量。這可以防止以後打包訂單時出現缺貨的情況。
2.可用人手
在決定是否繼續接受更多訂單之前,先衡量您的員工可以打包和分配多少職責。
缺貨情況,對聊天查詢的不響應和延遲發貨可能會對您的帳戶健康狀況,產品評分和商店評分產生不利影響。
為避免這種情況,請確保打開“假期模式”以阻止新訂單進入,以便您專注於履行所有現有訂單。
文章来源:shopee官方网站