1联络客户服务入口(Contact Seller Support)
在要求删除这条评论之后，请大家一定要留心亚马逊邮箱(或者是后台的Manage Your Case Log)，不管这条评论是否被删除，亚马逊都会发送一封邮件到我们的亚马逊邮箱，通知卖家最后的判决。若差评被成功删除，买主还将收到一封通知邮件，买主有权将此订单重新留评...
他们在申请书的Additional Information 里面是这么写的
The item was correct as described, the buyer answered “Yes” to the feedback questions, the order was also fulfilled on time and of good quality. The feedback seems not to be an appropriate entry and unfair to sellers, we thought customer didn't give a right rating. Can this be revised or removed? since the entire entry is not an appropriate feedback. Please investigate this case.
Greetings from Amazon Seller Support.
Thank you for bringing this matter to our attention.
I have confirmed that the feedback you submitted for order ID 115-9600741-16514 our review was in violation of our feedback guidelines. Since the item was delivered within EDD. The buyer left the feedback after item delivered. I also checked there was no communication happened between the buyer and seller. Therefore, we have removed the inappropriate entry and we have removed the rating so it will not affect your performance.
Thank you for your understanding.
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