从 Squarespace 迁移到 Shopify

您可以将您的产品、客户和订单数据从 Squarespace 迁移到 Shopify。您需要先从 Squarespace 中导出数据,然后才可将其导入 Shopify。

步骤 3:查看并更新导入的数据

如果数据已成功导入,则您的产品、客户和订单数据将在 Shopify 后台中出现。如果您的某些产品或客户未成功导入,您可以手动添加它们。了解如何在 Shopify 中添加产品或添加客户。

备注:您可能会在导入 CSV 时遇到错误。详细了解常见产品 CSV 导入问题的解决方案。

以下部分介绍了将 Squarespace 数据导入 Shopify 时可能出现的一些行为:

已成功导入,但存在更改

导入完成后,导入摘要页面会向您显示导入的详细信息。查看导入摘要的审阅部分中的消息,以了解是否有任何错误。您可以通过点击这些消息旁边的查看项目来手动编辑导入的信息。

历史订单

从之前的平台导入的订单仅会出于历史记录目的迁移到您的 Shopify 商店。这些订单会自动设为已存档状态。虽然从技术上来说,您可以取消对它们进行存档,但您无法执行通常为 Shopify 商店中创建的订单保留的任何功能。

某些产品、客户或订单导入失败

如果您的某些产品或客户未导入,您可以手动添加产品或添加客户。

导入时不会包含具有相同邮箱或电话号码的任何客户。如果两个或多个客户具有相同的邮箱或电话号码,则仅会导入最近创建的客户条目。

备注:Squarespace 最多只能导出 2000 件产品,每个多属性均被视为一件产品。因此,超出此数量限制的产品不会包含在您的导出文件中,也不会被导入到您的 Shopify 商店中。

例如,如果您的 Squarespace 网站有 500 种产品,并且每种产品都有 5 个多属性,则预计导出文件将有 2500 行数据。但是,由于导出限制,导出文件只能包含 2000 行数据。剩余的 500 行数据将被排除在文件中,这意味着有 100 种产品及其多属性将不会导入。

产品已成功导入,但尚未发布

导出数据时,如果将 Squarespace 中任何产品的产品可见性设置为隐藏,则这些产品导入 Shopify 后也将为隐藏状态。如果您不想隐藏产品,请向所选销售渠道提供产品。

产品多属性导入失败

如果您的产品具有多属性,并且其中一个多属性缺少选项,则不会导入该产品。您需要手动将此产品添加到 Shopify。例如,假设您销售的 T 恤有不同的尺寸和颜色选项。如果其中一个多属性包含关于尺寸但不包含关于颜色的信息,则不会导入该产品。

导入的产品不再具有尺寸信息

如果您的客户需要产品尺寸,则可在产品描述中直接添加尺寸。

服务产品被导入为实体产品

如果您在 Squarespace 网站中有任何服务产品,它们会在您的 Shopify 商店中被导入为实体产品且没有发货选项。如果您的服务产品需要预订或订阅,您则需要安装合适的应用来支持此功能。

数字产品和礼品卡没有被导入

数字产品和礼品卡不会包含在您的产品导出文件中,因此无法导入它们。您需要单独将它们添加到您的 Shopify 商店中。有关详细信息,请参阅销售服务或数字产品和添加或更新礼品卡产品。

应用于导入记录的标签

Store Importer 应用将标签应用于导入的记录。标签可让您更轻松地找到已导入的内容、查看其中的错误或进行调整。

自动应用于每个导入记录的标签的格式如下:import_<date>_<import_id>。任何导入错误(例如缺少图片或重复多属性)的标签格式会因导入的平台而有所不同。

您可以将这些标签保留在导入的记录上,但如果您将标签用作商店的组织方式,这可能会产生问题。例如,您的在线商店中的客户可以看到这些标签。为避免此情况,您可以在检查导入的记录出错后将其删除。

Shopify商户官网原文详情:

Migrating from Squarespace to Shopify

You can migrate your products, customers, and order data from Squarespace to Shopify. You need to export your data from Squarespace before you can import it to Shopify.

Step 3: Review and update your imported data

If your data import was successful, then your product, customer, and order data is available in your Shopify admin. If some of your products or customers didn't import successfully, then you can add them manually. Learn how to add a product or add a customer in Shopify.

Note

You might encounter errors with your CSV import. Learn more about solutions to common product CSV import problems.

The following sections describe some of the behaviors that you might see while importing your Squarespace data into Shopify:

Import was successful with changes

When your import is finished, the import summary page shows you the details of your import. Review the messages in the review section of the import summary for any errors. You can edit your imported information manually by clicking View items next to these messages.

Historical orders

Orders that were imported from your previous platform are migrated to your Shopify store only for historical purposes. These orders are automatically set to the Archived status. While you can technically unarchive them, you'll not be able to perform any functionality normally reserved for orders created in a Shopify store.

Some products, customers, or orders failed to import

If some of your products or customers didn't import, then you can add the products manually or add a customer.

Any customers with the same email address or phone number aren't included in an import. If two or more customers share an email address or phone number, then only the most recently created customer entry is imported.

Note

Squarespace can only export up to 2000 products, with each variant being considered as a single product. So products exceeding this number are not included in your export file and hence not imported to your Shopify store.

For example, if your Squarespace site has 500 products and each product has 5 variants, then you expect your export file to have 2500 rows. However, due to the export limit, the export file contains only 2000 rows of data. The remaining 500 rows are excluded from the file, which means that 100 productsand their variants aren't exported.

Products imported successfully but aren't published

If any of your products in Squarespace had their product visibility set to hidden when you exported your data, then those products are imported into Shopify as hidden, as well. If you don't want a product to be hidden, then make it available for the sales channels of your choice.

Product variants failed to import

If your product has variants and one of the variants is missing an option, then the product isn't imported. You need to add this product to Shopify manually. For example, suppose that you sell T-shirts that have different options for size and color. If one of your variants includes information about its size but not its color, then your product isn't imported.

Imported products no longer have their dimensions

If your customers need the dimensions of your product, then add the dimensions directly to the product description.

Service products imported as physical products

If you had any service products in your Squarespace site, then they are imported as physical products in your Shopify store and do not have shipping options included. If your service products require bookings or subscriptions, then you need to install a suitable app to support this.

Digital products and gift cards aren't imported

Digital products and gift cards aren't included in your product export file, so they can't be imported. You need to add them separately to your Shopify store. For more information, refer to Selling services or digital products and Adding or updating gift card products.

Tags applied to imported records

The Store Importer app applies tags to imported records. Tags make it easier to find the things you've imported, review them for errors, or make adjustments.

Tags that are automatically applied to each imported record are in the following format: import_<date>_<import_id>. Tag formats for any import errors, such as a missing image or duplicated variant, vary based on the platform that you are importing from.

You can keep these tags on your imported records, but this might create problems if you use tags as a method of organization for your store. For example, these tags could be visible to your customers on your online store. To avoid this, you can remove them once you've checked your imported records for errors.

文章内容来源:Shopify商户官方网站