定制商品退货政策

亚马逊要求卖家制定退货政策,且对买家的有利程度不得低于亚马逊退货政策。

如果您使用卖家自配送 Prime (SFP),您必须遵守 SFP 的退货政策。如果您认为您符合标准而不接受退货,请参阅: 提出赔偿 (SAFE-T) 索赔。

如果您未使用 SFP,请在关于我们的退货政策页面中找到可定制商品的买家退货政策,其位于“亚马逊手工艺品市场和可定制商品”标题的下方。

其他退货政策资源:

假期退货政策

管理退货

收取重新入库费指南

 

亚马逊官网原文详情:  

Custom products returns policies

Amazon requires sellers to have return policies that are at least as favorable as the Amazon returns policy.

If you use Seller Fulfilled Prime (SFP), you must adhere to the return policies of SFP. If you feel that you meet the criteria to not accept a return please see: File a reimbursement (SAFE-T) claim.

If you are not part of SFP, locate the customer return policy for customizable products on the About Our Returns Policies page, under the heading “Handmade at Amazon and Customizable Products.”

Additional returns policy resources:

Holiday Returns Policy

Manage returns

Guidelines for charging restocking fees

文章来源:亚马逊官方网站