wish商户举报用户滥用退款之后会怎样?

对用户欺诈行为成功发起申诉后,您可以通过申诉 ID 跟踪申诉的状态。wish商户合规团队将彻查您的案件,并在您的申诉获得批准或被拒绝时通知您。

如果申诉获得批准:

  • 退款金额将退回您的账户。

  • 您也可以在“账户余额”中查看状态。

如果申诉被拒绝:

  • 您将对退款承担全部责任,这笔款项不会支付给您的账户。

  • 您也可以在“账户余额”中查看状态。

  • 如果您有证据证明用户欺诈,则可以再次提出申诉。

wish商户官网原文详情:

What happens after I file for customer refund abuse?

Once you have successfully opened a dispute for customer fraud, you can track the status of your dispute through the Dispute ID. The Merchant Compliance team will investigate your case thoroughly and provide an update if your dispute was approved or rejected.

If your dispute is approved:

  • The refund amount will be credited back to your account.

  • You will also be able to review the status under Account Balance.

If your dispute is rejected:

  • You will be 100% responsible for the refund and the amount will not be credited to your account.

  • You will also be able to review the status under Account Balance.

  • You can re-open the dispute if you have supporting documents to prove customer fraud.

 文章内容来源:wish商户官方网站