亚马逊自发货卖家会有被停用权限的情况,不管什么原因,卖家最好提前避免自发货权限被停止,每天监控账户状况中的分销绩效、假期应设置为假日模式、杜绝虚假交付(亚马逊可以识别虚假订单号和重复使用的物流订单号)、按时交付、不要集中退款或取消订单(亚马逊系统对卖家主动退款和取消订单非常敏感)。
那自发货权限申诉要点有哪些呢?
1、订单缺陷率超过1%
Why is this happening?
Your order defect rate exceeded the target of 1% . Amazon’s Order Defect Rate Policy can be found at ...
常见原因:买家未收到货;产品有缺陷;
2、订单有效追踪率低于95%
Recently , there have been some problems with your orders . Your valid Tracking Rate for merchant-fulfilled orders in select categories is below the 95% requirement...
常见原因:物流单号没法追踪;没有填写物流单号;
3、订单取消率高于2.5%
Your pre-fulfillment order cancel rate is higher than the goal of less than 2.5% . Asaresult , you may no longer sell on http://Amazon.com……
常见原因:卖家取消订单的比例过高
4、订单延迟发货比例超过4%
We noticed that you late shipment rate has exceeds over 4% . As a result , your selling privilege has been removed...
常见原因:点击确认发货,但发货超时。
相对而言,自发货权被移除并不是一个很严重的问题,一两次基本上都可以申诉解封。以上就是亚马逊卖家自发货权限申诉要点,希望对各位有所帮助。