常见问题:编辑凭证期
问:为什么我不能编辑代金券的时间?
答:您将只能编辑以下凭证的时间:
正在进行:结束时间只能延长到以后的时间。
即将到来:开始时间可以提前或推迟，但结束时间只能调整到较晚的时间。
以下凭证无法编辑:
1. 过期的
2. 由Shopee创建的
3. 跟随其他店铺的
常见问题:跟踪凭证使用情况
问:如何跟踪代金券的使用情况?
答:您可以在Shopee App > Marketing Centre > voucher上轻松跟踪优惠券使用情况。您将能够查看:
已申领凭证数量(已领取凭证数量)
使用代金券数量(采购商在订单中使用了多少代金券)
未认领凭证数量(还剩多少凭证供买家认领)
或者，您也可以登录Shopee Seller Centre (Web) > My voucher > Details，查看订单和访问您的优惠券上的完整数据仪表板。
Shopee官网原文详情：
FAQ: Editing the Voucher period
Q: Why can’t I edit the timing of my Voucher?
A: You will only be able to edit timings for vouchers that are:
Ongoing: the end time can only be extended to a later timing.
Upcoming: the start time can be edited earlier or later but the end time can only be adjusted to a later timing.
The following vouchers cannot be edited:
1. Expired
2. Shopee-created
3. Follow-shop
FAQ: Tracking Voucher Usage
Q: How do I track my voucher usage?
A: You can track voucher usage easily on Shopee App > Marketing Centre > Voucher. You will be able to view:
Number of vouchers claimed (how many vouchers buyers have collected)
Number of vouchers used (how many vouchers buyers have used with their orders)
Number of vouchers unclaimed (how many vouchers are left for buyers to claim)
Alternatively, you can also login to Shopee Seller Centre (Web) > My Vouchers > Details, to view orders and access a full data dashboard on your vouchers.
文章来源：Shopee官方网站
