哪些卖家可以为商品上传商品文档？

如果您参加了亚马逊企业采购商城卖家计划，可以直接在此处上传商品文档。

了解有关亚马逊企业采购商城卖家计划的更多信息。

为什么要为商品上传商品文档？

商品文档有助于企业买家详细了解您提供的商品。在亚马逊企业采购商城购物时，他们可以查看和下载商品文档，这可帮助他们做出更明智的购买决策。

谁可以查看商品文档？

亚马逊买家和亚马逊企业采购商城的企业买家均可查看商品文档。他们可查看和下载您已上传商品文档的所有商品的商品文档。

亚马逊支持哪些类型的商品文档？

目前，我们支持多种不同类型的商品文档（完整列表）。这类文档所含信息必须为高质量信息，意思清晰，易于买家理解。

在我上传商品文档后，需多长时间买家才可看到？

商品文档会在 24 小时内显示在商品详情页面，以供买家查看。如果您有疑问，请转至联系我们页面，然后点击【我要开店】与亚马逊企业采购商城支持团队联系。

要为商品上传商品文档，我需提供哪类信息？

要上传商品文档，请提供 SKU 和存储该特定商品相关商品文档所用的 URL。要详细了解如何添加商品文档，请参阅添加商品文档帮助页面。

在何处查看上传是否成功？

文件发送成功后，您会看到一条消息： 我们正在上传您的商品文档。这可能需要几分钟时间。 如果您未看到此消息，请转至联系我们页面，然后点击【我要开店】与亚马逊企业采购商城支持团队联系。

如果我删除商品文档属性会怎样？

您只能删除由您上传的文档。当您删除属性后，我们将从详情页面移除您提供的文档内容。

我上传了商品文档的上传数据文件，并没有收到错误消息。为什么我在商品详情页面上没有看到商品文档？

您为其上传商品文档的 ASIN 很可能不属于支持商品文档的分类。

请注意，亚马逊已经下载您的商品文档，当该分类加入商品文档计划之后，这些文档即会显示在商品详情页面上。

如何从第三方服务（如 Google Docs 或 Dropbox）上传商品文档？

要上传此类文档，您需要提供一个与“查看器”URL 不同的“可下载”URL。每种文档托管服务对“可下载”URL 使用的语法均不同。例如，如果您将 www.dropbox.com 替换为 dl.dropboxusercontent.com，那么该 URL 即成为可下载 URL。此外，还有一些网站会生成“可下载”URL，有些卖家已成功使用此类网站。

我收到以下错误消息，但不知道如何处理。我该怎么办？ 错误： 我们无法将图片与此 SKU 关联，因为存在其他错误，导致无法创建此 SKU。请更正所有其他相关错误，然后重新提交您的库存文件，以纠正此错误。”

当“A 列：SKU”中提供的值与您库存中某个 SKU 的值不匹配时， 就会出现此错误。请再次检查，以确保您提供的是 SKU 值，而不是 ASIN 值。

亚马逊官网原文详情：  

Frequently Asked Questions

Note: This feature is available to Amazon Business sellers only.

Who is eligible to upload product documents for their products?

If you are a participant in the Amazon Business seller program, you can upload product documents directly here.

Learn more about the Amazon Business Seller Program.

Why should I upload product documents for my products?

Product documents help business customers learn more about a product you are offering. They can view and download product documents when shopping on Amazon, which helps them make more informed buying decisions.

Who can see the product documents?

The product documents are visible to both customers on Amazon and business customers on Amazon Business. They can view and download product documents for any listing on which you have uploaded product documents.

What types of product documents do you support?

Currently we support many different types of product documents (full list). The documents must be high-quality and clearly legible to the customer.

Note: Currently product documents are available for listings in a number of categories. Product documents may be available in additional categories in the future.

Once I upload product documents, how long will it take to be visible to customers?

Product documents are displayed on the product detail page and are visible to customers within 24 hours. If you have questions, go to the Contact us page, and click Selling on Amazon to reach the Amazon Business support team.

What kind of information do I need to provide to upload product documents for my products?

To upload product documents, provide the SKU and the URL where the product documents are stored for the specific product. To learn more on how to add product documents, refer to the Add product documents Help page.

Where can I check whether the upload was successful?

Once the file is successfully sent, you will see a message: We're uploading your product document(s). This may take a few minutes. If you do not see this message, go to the Contact us page, and click Selling on Amazon to reach the Amazon Business support team.

What happens when I delete a product document attribution?

You can only delete documents uploaded by you. When you delete an attribution, we will remove your document contribution from the detail page.

I uploaded the product documents feed file and didn’t receive an error. Why don't I see the product documents in the product detail page?

The product documents were most likely uploaded for ASINs that are not in one of the categories that support product documents.

Please note that your product documents have been downloaded by Amazon, and will show up on the product detail page when the category is added to the product documents program.

How can I upload product documents from a third-party service (such as Google Docs or Dropbox)?

In order to upload these documents, you will need to provide a “downloadable” URL, which is different from a “viewer” URL. Each document hosting service has a different syntax for “downloadable” URLs. For example, if you replace the www.dropbox.com with dl.dropboxusercontent.com, the URL will become downloadable. There are also websites available that will generate the “downloadable” URL, and some sellers have used them successfully.

I received the following error and don’t know how to remedy it. What should I do? Error: “We cannot associate an image with this SKU because the SKU was not created due to another error. Correct all other errors associated with it and resubmit your inventory file to resolve this error.”

This error occurs when the value provided in "Column A: SKU" does not match one of the SKUs in your inventory. Please check again to make sure you have provided a SKU and not an ASIN value.

文章来源：亚马逊官方网站