Shopify时间表(安卓版)

通过时间线,您可以查看详细的历史记录并为 Shopify 中的订单、草稿订单、客户和转移撰写备注和评论。所有备注和评论都是内部信息,客户无法查看。如果您使用 Shopify 应用,每当您在时间线评论中被提及时,您将收到通知。

使用时间表进行沟通

与时间线之间的所有通信都是您商店的内部通信。

  • 当您对 Shopify 应用中的某些内容发表评论时,此评论会附加到该订单上。

  • 如果您用 @ 提及员工,该员工会收到包含您的评论的电子邮件通知。

  • 如果您用 @ 提及使用 Shopify 应用的员工,他们会在其手机上收到包含您评论的推送通知。

  • 如果您没有 @提及任何人,Shopify 不会向任何人发出与您评论相关的通知。

注意

如果您在 Shopify 后台打印某个订单页面,则打印的页面将包括该订单的时间表评论。

如果您不希望打印的订单包含评论,请在打印前在 Shopify 后台取消选中时间表上方的显示评论框。将打印订单的整个时间表,但不包括任何评论。或者,您可以使用 Order Printer 等应用打印订单。

向时间线添加评论

步骤:

  1. 在 Shopify 应用订单屏幕中,点击订单。

  2. 将屏幕向下滑动到时间表部分,将出现评论字段。

  3. 输入您的评论,然后轻触发布按钮。

在时间线上提及员工

您可以使用 @ 在评论中提及商店的员工。员工在评论中被提及后会收到电子邮件通知。

步骤:

  1. 在撰写评论时,输入 @,然后开始输入员工的姓名。Shopify 会提供与您输入的内容匹配的员工建议。

  2. 当您看到想用 @ 提及的员工时,请轻触他们的姓名。

编辑时间表上的评论

步骤:

  1. 在 Shopify 应用订单屏幕中,点击带有您要编辑的评论的订单。

  2. 轻触钮评论旁边的 ⋮ 按钮。

  3. 点击编辑评论。

  4. 编辑评论,然后点击保存。

Shopify商户官网原文详情:


Timeline(Andriod)

With Timeline, you can view detailed histories and write notes and comments for orders, draft orders, customers, and transfers in Shopify. All notes and comments are internal and will not be visible to your customers. If you use the Shopify app, then you can receive notifications whenever you're mentioned in a Timeline comment.

Communicating with Timeline

All communication with Timeline is internal to your store.

  • When you comment on something in the Shopify app, the comment is attached to that order.

  • If you @mention staff, then that staff gets an email notification with your comment.

  • If you @mention staff who use the Shopify app, then they get a push notification on their phone with your comment.

  • If you don't @mention anyone, Shopify does not notify anyone about your comment.

Caution

If you print an order page in your Shopify admin, then the printed page will include the Timeline comments for that order.

If you don't want your printed order to include comments, then uncheck the Show comments box above Timeline in your Shopify admin before you print. The entire Timeline of the order will print without any comments. Alternatively, you can use an app like Order Printer to print your orders.

Add comments to Timeline

Steps:

  1. From the Shopify app Orders screen, tap an order.

  2. Swipe the screen down to the Timeline section and the comment field appears.

  3. Enter your comment, and then tap the post button.

Mention staff on Timeline

You can @mention your store's staff in comments. Staff get email notifications when they are mentioned in a comment.

Steps:

  1. While writing a comment, enter an @, and then start writing a staff's name. Shopify suggests staff that match what you enter.

  2. When you see the staff that you want to @mention, tap their name.

Edit comments on Timeline

Steps:

  1. From the Shopify app Orders screen, tap the order with the comment that you want edit.

  2. Tap the ⋮ button beside the comment.

  3. Tap Edit comment.

  4. Edit your comment, and then tap SAVE.

文章内容来源:Shopify商户官方网站