应对新型冠状病毒肺炎疫情: 移除订单延迟和长期仓储费豁免


与移除相关的常见问题:

发生了什么变更?

为确保能够接收、补充您商品的库存并将其配送给买家,我们的一些运营中心需要延迟处理移除订单。

您仍然可以创建移除订单,但我们完成移除请求的时间将会有延迟。自动移除也同样会有延迟。

因此,对于存放在美国、英国、德国、法国、意大利、西班牙、波兰、捷克共和国、日本和阿联酋运营中心的库存,我们决定免除将于 5 月 15 日产生的长期仓储费。

此变更是否适用于所有商品分类?

是的。

对于延迟的移除订单,我是否需要支付移除费用?

我们仅在移除订单完成时收取移除费用。

我是否需要为要求移除的库存支付长期仓储费?

不需要。

我已经放入移除订单的库存是否仍然可售?

是的。在我们开始处理您的移除订单之前,该商品在亚马逊网站上将保持在售状态。

亚马逊是否对自营商品采取类似做法?

是的。

移除订单会被取消吗?

少量移除订单可能会被取消。在这种情况下,无需支付移除费用。您可以在【库存和销售报告】的【移除】部分下方的【移除订单详情】报告中查看移除订单的状态。

如果亚马逊取消我的移除订单,那么订单中的商品是否会继续产生仓储费(包括月度仓储费和长期仓储费)?

是的。如果移除订单被取消,订单中的商品将重新进入您的库存。


亚马逊官网原文详情:   

COVID-19: Removal order delays and long-term storage fee waiver


Removal-related FAQs:

What is happening?

To ensure the capacity to receive, restock, and ship your products to customers, we have delays in removal operations in some of our fulfillment centers.

You can continue to create removal orders, but there will be delays in completing the requests. Similarly, auto-removals will be delayed.

As a result, we are waiving the May 15 long-term storage fees for inventory stored in the United States, United Kingdom, Germany, France, Italy, Spain, Poland, Czech Republic, Japan, and the United Arab Emirates.

Does this apply to all product categories?

Yes.

Will I be charged removal fees for removal orders that have been delayed?

We only charge removal fees when the removal order is completed.

Will I be charged long-term storage fees for inventory that I’ve asked to be removed?

No.

Is my inventory available for sale if I’ve put in a removal order?

Yes. The listing will stay active on the Amazon webpage until we start to process your removal order.

Is Amazon taking similar steps for retail products?

Yes.

Will any removal order get canceled?

A small number of removal orders may get canceled. In this case, removal fees are not charged. You can review the status of your removal order in the Removal Order Detail report in Fulfillment reports, under the Removals section.

Do storage fees (including monthly storage and long-term storage fees) continue to accrue if Amazon cancels my removal order?

Yes. If the removal order is canceled, the units re-enter your inventory.

文章来源:亚马逊官方网站