Shopify 正常运行时间
我们努力确保您的商店可以正常访问，方便您的客户购买产品。在过去 90 天内，我们平台维持了 99.99% 的正常运行时间，这一时间计算针对所有地区的所有主要 Shopify 服务。正常运行时间是一种衡量操作系统可靠性的方法。这包括在线店面、结账、Shopify POS、Shop Pay、Shopify Payments 以及 Shopify 本身。我们的正常运行时间计算不包括由以下原因导致的停机时间：
第三方服务中断
模板自定义产生的错误
公共或专有应用产生的错误
计划的停机时间或维护
不受 Shopify 控制的重大事件或自然事件
定价计划
根据您运营的业务类型以及销售产品的方式，您的需求可能会有所不同。因此，Shopify 提供了多种订阅计划，这些计划具有不同的月费、交易费和商店功能。
哪里可以寻求帮助
Shopify 提供了许多资源来帮助您取得成功，包括：
Shopify 帮助中心 YouTube 频道
Shopify Learn 课程
Shopify 博客
Shopify 社区论坛
在线直播活动
Shopify 支持团队
聘请专家
您可以聘请 Shopify 专家，以针对商店的推出、设计和营销获得专业帮助。您可以浏览专家服务，或者发布您的工作，从而在 800 多名 Shopify 专家中找到最合适的人选。
如果您还没有 Shopify 商店，则可以使用聘请 Shopify 专家 表单与专家联系。
Shopify 的 Exchange 市场
Exchange 市场使您能够轻松且安全地在线购买或销售商店。当您浏览我们的产品页面，并找到适合您的产品后，Exchange 将帮助双方完成销售。您可以使用 Exchange 搜索拥有高流量、半自动代发货业务的现成在线商店，或是拥有开始销售所需一切内容的预先构建的新开商店。
Shopify商户官网原文详情：
Shopify uptime
We work to make sure your business is available when your customers want to shop. We have maintained a 99.99% uptime as a platform, calculated for all major Shopify services, in all geographic regions, for the past 90 days. Uptime is a way to measure the reliability of an operating system. This includes online storefronts, checkout, Shopify POS, Shop Pay, Shopify Payments, and Shopify itself. Our uptime calculations don't include downtimes attributed to:
Outages of third-party services
Errors resulting from theme customization
Errors resulting from public or private apps
Planned downtime or maintenance
Major or natural events outside of Shopify's control
Pricing plans
Depending on the type of business you are running and the way you want to sell your products, your needs might vary. Because of this, Shopify offers several subscription plans that have different monthly fees, transaction fees, and store features.
Where to go for help
Shopify offers many resources to help you succeed, including:
Shopify Help Center YouTube channel
Shopify Learn courses
Shopify Blog
Shopify Community forums
Webinars
Shopify Support
Hire an expert
You can hire a Shopify expert to get professional help with launching, designing, and marketing your store. You can browse expert services, or post your job to find the perfect match among 800+ Shopify experts.
If you don't have a Shopify store yet, then you can contact an expert using the Hire a Shopify expert form.
Shopify's Exchange Marketplace
Exchange Marketplace is a convenient and secure way for you to buy or sell a business online. After you browse the listings and find something that's right for you, Exchange helps both parties complete the sale. You can use Exchange to search for ready-made online stores with high-traffic, semi-automated dropshipping businesses, or pre-made Starter Stores with everything that you need to start making sales.
文章内容来源：Shopify商户官方网站
