首页

如果由于物流风险，卖家无法向客户所在的进口地发货，售前客户服务人员一定要向客户致歉，并说明如果客户愿意发货至可销售国家或地区，欢迎客户继续光顾。

Sample

Dear buyer,

Thank you for your inquiry.

I am sorry to inform you that our store is not able to provide shipping service to your country/region. However, if you plan to ship your orders to other countries/regions, please let me know.Hopefully we can accommodate future orders.

I appreciate your understanding!

Sincerely,

(Your name)

参考译文：

亲爱的客户：

我很遗憾地通知您，本店铺尚无法向您所在地发送包裹。不过，若您打算将您的订单发往其他地区，请您通知我。希望您以后继续光顾本店。

非常感谢您的理解！

此致

(你的名字)