退货是常有的事,但是真正让卖家头疼的是:退货邮件怎么写?很多卖家的英文能力可能不算太好,所以在撰写退货邮件的时候有些不适应。本篇文章就介绍“如何利用eBay的退货详情模板进行邮件撰写”,希望能对各位卖家提供点模板帮助。
eBay的退货详情模板一。
Yes, we accept return or exchange. (表达同意退货换货)
Please send your item back to+eBay店铺地址。
I’ll issue you the refund (excluding the postage) via PayPal once I receive your parcel.(说明付款渠道)
Thanks.(礼貌结尾)
eBay的退货详情模板二。
Hello, we have received your return notice. We agree to return the goods for you and we are very sorry.
Please send the goods to the following address:
After receiving the goods, we will arrange a refund for you.
thank you.
总之,以上两种英文邮件模板都适合“退货场景”,是非常标准的eBay退货邮件详情模板,卖家们可以根据实际的情况进行挑选,或者是把这些模板进行组合也是可以的。如果遇到了有买家申请退货,就可以结合这些模板给对方回信。