一个完整的shopify店铺肯定是让人感到安全放心的,当然前提是你需要用文字或者图片来打消顾客的担心,所以shopify的一些页面是必须添加的。下面整理了下几个必用页面,当然可能根据产品的不同你需要添加更多的页面。
1,SHIPPING POLICY 运输规则
发什么快递,需要多长时间,订单处理时间是多长,从哪里发货等等,我这里给个模板大家参考下:
Shipping to Worldwide
*Free standard shipping for orders over $xx
**Standard shipping for $xx. Whilst most Australia orders are received in 3-5 days, please allow up to 7 business days for standard delivery depending upon the time of purchase and your delivery address. For International Orders, it takes 10-14 business days.
***Express shipping for $xx. Whilst most express deliveries are received in 1-2 days, please allow up to 4 business days, depending upon the time of purchase and your delivery address. For International Orders, it takes 5-7 business days.
Please note: All orders are dispatched from China. During sale and holiday periods, delivery may take longer than the estimated time frames above.
2,RETURNS POLICY 退货政策
REFUND(退款)
We can only accept non faulty items returned to us within 30 days of purchase. All items must be returned to us before a refund or replacement is issued. Please thoroughly inspect any item your order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.
1. Contact us at office@xxx.com(放上你的邮箱)
2. Carefully package the product and send to:
xxxx(放上你的地址)
EXCHANGE(换货)
1. Contact us at office@xxx.com(放上你的邮箱)
2. Carefully package the product and send to:
xxxx(放上你的地址)
3,FAQ页面
这个页面是用来回答一些顾客最经常遇到的问题,给个模板大家看下:
What do I do if I have received a faulty product?
如果收到有损坏的商品怎么办?
Contact us at office@xxx.comproviding photos and proof of purchase, and our team would love to assist further.
Do you ship internationally?
是不是提供全球发货?
Yes, we ship worldwide.
How long does it take to process an order?
我的订单多久可以处理?
If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 2-4 business days from placing your order.
How can I track my order?
如何如追踪我的订单到了哪里?
When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.
4,Payment 支付方式
Credit Card Details
信用卡支付,为了保证安全,我们不会记录任何您的信用卡信息。
To ensure customer security, no credit card number is ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.
Payments
支付方式有哪些?(如果你没有接入信用卡等等就可以去掉)
We accept the following methods of payment: ,Visa, MasterCard, American Express.