若客户下单后2天内还未付款,且之前发送的邮件也没有回复,则有可能是客户觉得价格高了或者找到了更便宜的卖家。此时可以告知客户产品利润很薄,但是愿意给予一定的折扣以促成交易。
Dear friend,
We found you haven't paid for the order you placed several days ago. The payment process has already been sent to you and I think you have already known how to pay.
Our profit margin for this product is very limited. But if you think the price is too high, we can give you a discount of 3%. Hope you are happy with it and you are welcome to contact me if there's anything else I can help with.
Best Regards
(Your name)