店铺好评的提升标志着一个店铺的信用度,好评率越高,顾客就会对店铺增加信任感,购买的欲望也会加强。如果店铺获得的好评很少,即使客户想购买也不会放心。一模一样的产品,价格相等,顾客一定会选择好评率高的店铺购买。店铺每卖出一件产品,一直到双方交易成功后,店铺就会增加一个好评(即增加一个红心)。店铺交易量越多,好评率就会越高。如果收到好评,一定要对买家进行答谢,有助于买家再次转化。
Sample 1
Dear buyer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
You can check out more great products from our store: http://www. aliexpress.com/store/439824
We hope we'll see you again on our store soon.
Yours sincerely,
(Your name)
Sample 2
Dear buyer,
I am so pleased and grateful that you gave us a good feedback /you are satisfied with our products and service. I hope I can give you a good discount or send a gift to you when you order next time. Thank you very much.
Best regards
(Your name)
常用句型:
1. Thank you for your positive feedback.感谢您的好评。
2. 1 am so pleased and grateful that you gave us a good feedback.我非常高兴地感谢你给我们一个好的反馈。
3.Your encouragement will keep us moving forward.您的鼓励是我们前进的动力。