国际卖家可设置更快的运输时间

为您的商品设置更快的运输时间对于最大限度地提升买家体验和提高销量至关重要。设置更快的运输时间可缩短商品详情页面和结算页面上显示的预计配送时间,使买家更愿意购买您的商品。此外,配送速度更快的商品在亚马逊上赢得购买按钮的机会也更大。

资格

对于国际卖家,要达到设置比默认更快的运输时间的资格,您必须满足以下绩效要求(基于过去 30 个日历日的订单数量):

  • 所有分类的有效追踪率 > 95%
  • 按时配送 > 97%
  • 配送的订单超过 10 个
  • 非国内配送地址。

 

检查您的绩效指标。

请注意,为维持使用此功能的权限,您必须持续汇报真实准确的配送速度。如果您的有效追踪率低于等于 95%,按时配送率低于等于 97%,则此功能可能将被禁用。当您的资格被撤销后,您所设置的更快的运输时间将恢复为默认设置。

如何设置更快的运输时间

要设置更快的运输时间,您可以在配送设置中更改运输时间。了解如何修改运输时间。

获得设置更快运输时间的资格后,如果是从下列任一地区配送至美国,亚马逊会将您的配送模板中的运输时间更新为一个更快的运输时间。您新建的所有配送模板都将采用新运输时间。

配送地址 默认运输时间 新运输时间
中国、中国台湾、中国香港、中国澳门 14-28 天 10-20 天
英国 10-20 天 7-14 天
德国 14-28 天 10-20 天

 

要使用此功能,您需要迁移到新配送设置。

申诉

如果您的资格被撤销,且您想要申诉,请回复账户状况控制面板中的“绩效通知”,并随附一份计划,说明您已确认配送绩效中存在的问题,并阐述您是如何改进做法来解决这些问题的。常见补救措施包括:

  • 使用提供追踪信息的亚马逊合作承运人配送您的包裹。查看美国的所有合作配送服务。
  • 在每次确认发货后上传追踪信息。
  • 使用购买配送购买追踪的货件标签。
  • 缩短备货时间以加快配送速度。
  • 使用更快的配送方式来加快配送速度。

 

 亚马逊官网原文详情:

Faster transit times for international sellers

Configuring faster Transit Times for your products is essential to maximize customer experience and improve sales. Setting faster Transit Times results in faster estimated Delivery Times, which is displayed on the product detail page and at checkout, making buyers more likely to purchase your item. Items with faster Delivery Times are also more likely to win the Buy Box on Amazon.

Eligibility

For international sellers, in order to be eligible to set faster Transit Times than the default Transit Times, you must meet the following performance requirements (based on orders within the past 30 calendar days):

  • Valid Tracking Rate for all categories > 95%
  • On-Time Delivery > 97%
  • Fulfilled more than 10 orders
  • Non-domestic Shipping Location.

 

Check your Performance metrics.

In order to retain privileges to use this feature, you must continue to report realistic and accurate delivery speeds. Failure to maintain Valid Tracking Rate of > 95% and On-Time Delivery of > 97% may result in this feature being disabled. When your eligibility is revoked, any faster Transit Times you set will be reverted back to the default.

How to set faster Transit Times

To set a faster Transit Time, you can change the Transit Time in Shipping Settings. Learn how to modify your Transit Time.

When you become eligible to set faster Transit Times, if you are shipping from one of the following regions to the United States, Amazon will update the Transit Time in your shipping templates to a new, faster Transit Time. All new shipping templates you create will have the new Transit Time.

Shipping Location Default Transit Time New Transit Time
China, Taiwan, Hong Kong, Macau 14-28 days 10-20 days
United Kingdom 10-20 days 7-14 days
Germany 14-28 days 10-20 days

 

To access this feature, you will need to migrate to the new Shipping Settings.

Appeal

If your eligibility is revoked and you want to appeal, please respond to the Performance Notification in your Account Health dashboard with a plan that shows you identified the problems in your delivery performance and addresses how you changed your practices to resolve them. Common remedies include:

  • Ship your packages using Amazon integrated carriers that provide tracking. See all the integrated delivery services in the U.S.
  • Upload tracking information with each shipment confirmation.
  • Use Buy Shipping Services to purchase tracked shipping labels.
  • Ship faster by reducing your Handling Time.
  • Ship faster by using a faster shipping method.
 文章来源:亚马逊官方网站