优先配送

借助优先配送服务,您能够为买家提供快速配送选项。这些快速配送选项可提供追踪信息,让买家了解确切的送达日期,从而改善买家体验。

  • 为了具备提供优先配送选项的资格,您必须在亚马逊上开店超过 90 天,且必须有 30 天*满足以下针对优先配送订单的要求:
    • 有效追踪率为 99%
    • 准时送达率不低于 97%
    • 卖家取消率低于 0.5%
  • 在美国,优先配送选项包括次日达和/或隔日达,您可在您的配送设置中启用此服务。
  • 开始使用优先配送选项进行配送后,亚马逊将根据您的优先配送订单(不包括带有 Prime 标记的卖家自配送订单)的配送绩效来确定您能否持续保有资格。请通过优先配送资格控制面板了解您的资格。
注意: 要停用优先配送,您需要在配送设置下更新配送模板,并清除“次日达”和“隔日达”选项。
 

更多信息:

  • 评估您的绩效。 由于在获取承运人数据方面有 10 天的滞后期,因此,我们将评估您从过去 40 天到过去 10 天的绩效。我们会将卖家自配送 Prime 订单排除在评估之外,而且会按照卖家自配送 Prime 帮助页面上的说明对卖家自配送 Prime 订单进行单独评估。
  • 取消优先配送参与资格。 如果绩效目标低于这些要求,您的优先配送参与资格就可能被取消。您将无法为您的商品提供优先配送选项,并且您在“优先配送参与资格”控制面板中的状态将更改为不符合要求。您的卖家自配送 Prime 商品将不会因取消优先配送参与资格而受到影响。
  • 恢复优先配送参与资格。 您可以提交行动计划来请求恢复您的优先配送参与资格。
  • 订单截止时间。 您的优先配送选项订单的订单截止时间必须设为当地时间(您在最东边的库房所在的时区)下午 2 点或之后。
注意: 如需了解如何设置优先配送订单的运费,请参阅设置运费。
 
 亚马逊官网原文详情:

Premium Shipping

Premium Shipping allows you to provide fast shipping options to customers. These fast shipping options, with tracking, can improve the customer experience by communicating a clear delivery day.

  • To be eligible to offer Premium Shipping options, you must be selling on Amazon for more than 90 days and must meet the following requirements for 30 days* for premium shipping orders:
    • Valid Tracking Rate of 99%
    • On-Time Delivery Score rate of 97% or greater
    • Seller-initiated cancellation rate of less than 0.5%
  • In the United States, Premium Shipping options include One-Day Shipping, and/or Two-Day Shipping, which you can enable it in your shipping settings.
  • Once you start shipping with Premium Shipping options, Amazon will determine your ongoing eligibility by your delivery performance for orders with Premium Shipping excluding seller fulfilled orders with a Prime badge. Refer to your Premium Shipping Eligibility dashboard to track eligibility.
Note: to deactivate Premium Shipping, you need to update the shipping templates under shipping settings and clear the One-Day Delivery and Two-Day Delivery option.

 

More information:

  • Measuring your performance. There is a lag of 10 days in getting carrier data. Hence, we will measure your performance from day 40 to day 10 in past. We will exclude Seller Fulfilled Prime orders from the evaluation. Seller Fulfilled Prime orders will be evaluated separately as mentioned on Seller Fulfilled Prime help page.
  • Revocation of eligibility for Premium Shipping. If the performance targets falls below the requirements, your eligibility for Premium Shipping may be revoked. Premium Shipping options will be disabled on your offers, and your status will change to not eligible in the Premium Shipping Eligibility dashboard. Your Seller Fulfilled Prime offers will be unaffected by revocation of eligibility for Premium Shipping.
  • Restoration of eligibility for Premium Shipping. You can submit a Plan of Action to request the restoration of your eligibility to Premium Shipping.
  • Order Cutoff Times. The order cutoff times for your Premium Shipping options orders must be set to at or after 2:00 p.m. local time (in the time zone of your warehouse located farthest east).
Note: To learn how to set shipping rates for Premium Shipping orders see Set your shipping rates.
 文章来源:亚马逊官方网站