亚马逊物流重新包装和翻新服务

亚马逊物流为包装残损但处于可售状况的商品提供重新包装和翻新服务。对于符合条件的商品,系统会自动重新包装,而翻新是一项可选服务。

亚马逊物流重新包装服务

亚马逊物流重新包装符合条件的买家退货,以便它们可以作为新品销售。该服务适用于零售商品和亚马逊物流退货商品,且无法在您的设置中禁用。

我们将对每件退货商品进行评估,以确定其是否可以进行重新包装。重新包装包括更换聚乙烯塑料袋或气泡膜包装,或重新装箱商品。它还包括对有品牌和无品牌的包装箱以及聚乙烯塑料袋进行重新包装。

翻新服务

我们可通过可选翻新提供其他包装服务。根据商品的不同,亚马逊物流可以对包装箱进行重新贴胶带、重新涂胶水和重新装订;去除过多的胶带、非商品标签和贴纸;重新装箱有品牌和无品牌的瓦楞纸箱。鞋靴和服装翻新可包括蒸汽清洁以及去除污渍和气味。

您可以随时更改您的翻新设置 。

商品资格

在重新包装服务中添加分类后,您的商品将自动包含在内。

具备重新包装资格的分类包括:

  • 家居装修

  • 厨房用品

  • 宠物用品

  • 运动

  • 家居

  • 办公室

  • 汽车用品

  • 摄影摄像

  • 手机

  • 草坪和园艺

  • 商业、工业和科学用品

  • 乐器

  • 鞋靴

  • 服装

  • 时尚

重新包装商品的退货政策

亚马逊物流退货政策也适用于重新包装的商品。有关更多信息,请参阅亚马逊物流买家退货政策帮助页面。

买家退货的状态

您可以在亚马逊物流买家退货报告中查看买家退货的状态。


亚马逊官网原文详情:   

FBA repackaging and refurbishment services

FBA provides repackaging and refurbishment services for items in which the packaging is damaged but the item is otherwise sellable. Repackaging is automatic for eligible items, while refurbishment is an optional service.

Repackaging services

FBA repackages your eligible customer returns so that they can be sold as new. The service applies both to retail and FBA return items, and cannot be disabled in your settings.

Each returned unit is evaluated to determine whether it can be repackaged. Repackaging can include replacing the poly bag or bubble wrapping, or re-boxing the item. It can also include repackaging of branded and unbranded boxes, and poly bags.

Refurbishment services

Additional packaging services are available through optional refurbishment. Depending on the item, FBA can re-tape, re-glue, and re-staple boxes; remove excessive tape, non-product labels, and stickers; and re-box branded and unbranded corrugated boxes. Shoes and apparel refurbishment can include steaming and removing stains and odors.

You can change your refurbishment settings at any time.

Product eligibility

As categories are added to repackaging services, your units will automatically be included.

Repackaging-eligible categories

  • Home Improvement

  • Kitchen

  • Pet Products

  • Sports

  • Home

  • Office

  • Automotive

  • Camera

  • Wireless

  • Lawn & Garden

  • Business, Industrial, and Scientific Supplies

  • Musical Instruments

  • Shoes

  • Apparel

  • Fashion

Return policy for repackaged products

The FBA returns policy also applies to repackaged products. For more information, see the FBA customer returns policy help page.

Status of your customer returns

You can see the status of customer returns in your FBA customer returns report.

FBA repackaging and refurbishment services

  • FBA Repackaging Service Terms and Conditions


文章来源:亚马逊官方网站