盘库
盘库报告显示了针对库存属性更改、误放库存、已找到库存和所有权更正等问题而对您的库存进行盘点的历史记录。
盘点类型和原因代码
盘库按类型和原因代码分类。类型显示了盘点是提高还是降低您的库存水平。原因代码描述了进行的盘点。
盘库通常成对进行。例如，如果您的库存属性从“可售”更改为“已过期”，则会对您的库存进行两项盘点：可售库存减少，过期库存增加。示例如下：
| 日期 | 交易商品编号 | FNSKU | 卖家 SKU | 商品名称 | 库存属性 | 运营中心 | 原因 | 数量 |
|---|---|---|---|---|---|---|---|---|
| 2019 年 3 月 24 日 | 13895071006 | X0000COYXD | 2Y-IQFY-RUQV | How Deep Lies the Shadow | 可售 | LEJ1 | 库存属性更改 | -1 |
| 2019 年 3 月 24 日 | 13895071060 | X0000COYXD | 2Y-IQFY-RUQV | How Deep Lies the Shadow | 已过期 | LEJ1 | 库存属性更改 | 1 |
下表列出了所有盘库原因代码及其类型。
| 代码 | 类型 | 原因 | 定义 |
|---|---|---|---|
| 6 | - | 在亚马逊运营中心残损 | 因承运人导致的残损库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。 |
| 7 | - | 在亚马逊运营中心残损 | 过期库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。 |
| E | - | 在亚马逊运营中心残损 | 可售库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。 |
| H | - | 在亚马逊运营中心残损 | 因买家导致的残损库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。 |
| K | - | 在亚马逊运营中心残损 | 您的缺陷库存水平降低。后面始终是库房残损库存水平的 P 代码提高。 |
| U | - | 在亚马逊运营中心残损 | 您的经销商残损库存水平降低。后面始终是库房残损库存水平的 P 代码提高。 |
| D | - | 弃置库存 | 库存水平降低，因为库存已被弃置 |
| F | + | 找到库存 | 库存水平提高，因为发现缺失库存 |
| N | + | 找到库存 | 库存水平提高，因为之前错误分配的库存已转移到您的账户或者因为您收到了亚马逊赔偿 |
| M | - | 误放库存 | 库存水平降低，因为库存从运营中心的货位中缺失 |
| 5 | - | 误放库存 | 库存水平降低，因为库存从运营中心的货位中缺失 |
| 3 | + | 商品重新定义移入 | 两个具有独立编码 (SKU) 的商品被确定为同一商品。一个 SKU 将从您的库存中移除，并添加（代码 3）为另一个 SKU。 |
| 4 | - | 商品重新定义移出 | 两个具有独立编码 (SKU) 的商品被确定为同一商品。一个 SKU 将从您的库存中移除，并添加（代码 3）为另一个 SKU。 |
| O | - | 库存更正 | 由于您的库存被错误接收或者亚马逊已向您赔偿，商品从您的账户中移出 |
| P | + | 库存属性更改 | 从其他库存属性中移除后，特定库存属性的商品将添加到您的库存中。这始终遵循代码 6、7、E、H、K、U 或 Q 盘点。 |
| Q | - | 库存属性更改 | 具有特定库存属性的商品会从您的库存中移除，然后作为不同的库存属性添加回您的库存。后面始终是 P 代码盘点。 |
库存属性
库存属性代表一件或多件商品的物理状态。
| 库存属性 | 库存状态 | 定义 |
|---|---|---|
| 可售 | 可售 | 具有商品信息中所述外观和功能的库存 |
| 存在瑕疵 | 不可售 | 不具有商品信息中所述外观或功能且没有明显残损的库存，例如，召回的商品 |
| 因买家导致的残损 | 不可售 | 由买家造成残损的库存 |
| 因分销商导致的残损 | 不可售 | 在接收期间由卖家、供应商或经销商造成残损的库存 |
| 在库房出现残损 | 不可售 | 在亚马逊运营中心出现残损的库存 |
| 因承运人导致的残损 | 不可售 | 在接收期间、在运往买家的途中或因退货而发回亚马逊的途中由承运人造成残损的库存 |
| 已过期 | 不可售 | 已超过日期/批次中所述有效期/保质期的库存 |
提示： 可通过移除不可售库存节省费用。
如何阅读报告：在线和下载方法
您可以在卖家平台在线查看库存盘点，或通过下载盘库报告进行查看。
建议使用【在线查看】方法，以便快速查看盘库和调整。当调整盘库时，将提供盘库报告中的调整盘点或赔偿报告中的赔偿交易的链接。
建议使用【下载】方法，以便大规模了解盘库的调整状态。
在在线视图中，您可以按【原因组】筛选盘库，如下表所示。
按盘点代码列出的原因组
| 代码 | 原因组 |
|---|---|
| 6、7、E、H、K、U | 已残损 |
| D | 弃置库存 |
| F、N | 已找到 |
| 5、M | 丢失 |
| 3、4、O、P、Q | 其他 |
在线查看您的盘库报告：
点击盘库报告中的【在线查看】选项卡。
在【动作日期】下拉菜单中选择所需的日期范围，然后在【原因组】下拉菜单中选择原因组。如果您将【原因组】字段留空，则报告将显示所有盘点原因。
如果您想进一步筛选结果，可以添加【卖家 SKU】、【FNSKU】、【运营中心】 或这些选项的任意组合。
点击【生成报告】按钮。
注意： 如果盘库超过 50 个，报告将生成多个页面。使用报告顶部和右下角的快速链接在页面之间导航。
以下示例展示了根据所选原因组【丢失】、日期范围【过去 365 天】以及 【FNSKU】 X001SL 生成的报告。点击报告的【原因】列中的【误放库存】可打开调整状态。
| 日期 | 交易商品编号 | FNSKU | 卖家 SKU | 商品名称 | 库存属性 | 运营中心 | 原因 | 数量 |
|---|---|---|---|---|---|---|---|---|
| 2019 年 7 月 23 日 | 2108808 | X001SL | SLU_2PK | SLU_PHOTO_2PK | 可售 | LGB3 | ⌄ 误放库存 | -16 |
| 找到库存 | 5 | |||||||
| 剩余的误放或已残损库存 | 11 |
点击调整状态（在我们的示例中为【找到库存】）以查看调整事件。在本示例中（参见下表），可看到五个【找到库存】盘点原因的总数量为 5。
日期 交易商品编号 FNSKU 卖家 SKU 商品名称 库存属性 运营中心 原因 数量 2019 年 7 月 23 日 2108808 X001SL SLU_2PK SLU_PHOTO_2PK 可售 JFK8 ⌃找到库存 1 2019 年 7 月 23 日 210190912 X001SL SLU_2PK SLU_PHOTO_2PK 可售 DCA1 ⌃找到库存 1 2019 年 7 月 23 日 2101901 X001SL SLU_2PK SLU_PHOTO_2PK 可售 PHX6 ⌃找到库存 1 2019 年 7 月 23 日 210188746 X001SL SLU_2PK SLU_PHOTO_2PK 可售 MGE7 ⌃找到库存 1 2019 年 7 月 23 日 21188081 X001SL SLU_2PK SLU_PHOTO_2PK 可售 MKE1 ⌃找到库存 1
注意： 对于 2019 年 11 月 15 日之后未调整的【剩余的误放或残损库存】，您可能有资格根据亚马逊物流丢失和已残损库存赔偿政策获得赔偿。
下载您的盘库报告：
点击盘库报告中的【下载】选项卡。
在【动作日期】下拉菜单中选择所需的日期范围。
针对想要使用的格式，点击【请求 .csv 下载】或【请求 .txt 下载】。生成报告通常需要 1 到 45 分钟。
一旦报告状态从【进行中】变为【下载】，请点击【下载】按钮。
将文件保存至您的电脑。
在电子表格或数据库程序（如 Microsoft Excel 或 Microsoft Access）中打开报告。
示例如下：
| 盘点日期 | 交易编号 | fnsku | SKU | 商品名称 | 运营中心 | 数量 | 原因 | 库存属性 | 已调整 | 未调整 |
|---|---|---|---|---|---|---|---|---|---|---|
| 2019-07-23 | 2108808 | X001SL | SLU_2PK | SLU_PHOTO_2PK | LGB3 | -16 | M | 可售 | 5 | 11 |
对于具有【在亚马逊运营中心残损】、【误放库存】或【找到库存】原因代码的已调整数量，您可以在在线视图中获取更多信息。
对于具有在 2019 年 11 月 15 日之后发生的【在亚马逊运营中心残损】和【误放库存】原因代码的未调整数量，您可能有资格根据亚马逊物流丢失和已残损库存赔偿政策获得赔偿。
调整事件
【误放库存】、【找到库存】和【在亚马逊运营中心残损】的盘库将进行相应的调整。您可以在在线视图和可下载视图中查看这些调整情况。
在线
当调整盘库时，将提供盘库报告中的调整盘点或赔偿报告中的赔偿交易的链接。
可下载
您将能够看到【误放库存】、【找到库存】和【在亚马逊运营中心残损】的【已调整】和【未调整】数量列。例如，当盘库获得赔偿或调整后，您将看到未调整数量减少而调整数量增加。
以下是在线视图的示例：
| 日期 | 交易商品编号 | FNSKU | 卖家 SKU | 商品名称 | 库存属性 | 运营中心 | 原因 | 数量 |
|---|---|---|---|---|---|---|---|---|
| 2019 年 7 月 23 日 | 2108808 | X001SL | SLU_2PK | SLU_PHOTO_2PK | 可售 | LGB3 | ⌄ 误放库存 | -16 |
| 找到库存 | 5 | |||||||
| 剩余的误放或已残损库存 | 11 |
以下是下载视图的示例：
| 盘点日期 | 交易编号 | fnsku | sku | 商品名称 | 运营中心 | 数量 | 原因 | 库存属性 | 已调整 | 未调整 |
|---|---|---|---|---|---|---|---|---|---|---|
| 2019-07-23 | 2108808 | X001SL | SLU_2PK | SLU_PHOTO_2PK | LGB3 | -16 | M | 可售 | 5 | 11 |
下表列出了所有可能的原始事件和调整事件组合。
| 盘库原因 | 调整原因（显示在下拉菜单中） | 定义 |
|---|---|---|
| 在亚马逊运营中心残损 | 经过检查并纠正了库存属性 | 经检查发现未在运营中心残损的库存 |
| 已赔偿 | 您已获得赔偿的库存 | |
| 剩余的误放或已残损库存 | 尚未调整的剩余库存 | |
| 误放库存 | 找到库存 | 找到误放库存 |
| 已赔偿 | 您已获得赔偿的库存 | |
| 误放的已残损库存 | 【在亚马逊运营中心残损】库存被误放。 注意： 调整将应用到【在亚马逊运营中心残损】库存。 | |
| 剩余的误放或已残损库存 | 尚未调整的剩余库存 | |
| 找到库存 | 已找到换货库存 | 根据亚马逊物流丢失和已残损库存赔偿政策，为补偿丢失或已残损库存而进行更换的库存。 |
| 找到缺失库存 | 已找到误放库存 | |
| 库存所有权更正 | 分配错误的已找到库存已移至正确所有者 |
注意： 除【误放库存】、【找到库存】和【在亚马逊运营中心残损】库存以外的盘库不会在在线视图或可下载视图中显示调整原因。
为什么我的商品被调查？
您会在“管理库存”页面和报告中发现一个新的库存分类，称为【调查】。这表示亚马逊运营中心正在积极确认是否存在误放库存或库房残损库存。时间线将显示调查持续时间，绝不会超过 30 天。当被调查的库存获得赔偿或超过 30 天的持续时间后，您将通过盘库报告看到相应的盘点转换。对于 2019 年 11 月 15 日之后进行的盘库，您无需在 30 天内提出索赔，因为我们正在这 30 天内为您持续调查。
字段定义
| 在线标题 | 下载标题 | 描述 |
|---|---|---|
| 日期 | 盘点日期 | 年/月/日 |
| 交易商品编号 | 交易商品编号 | 此商品盘点的唯一编号 |
| FNSKU | fnsku | 亚马逊分配的唯一商品编号，由运营中心使用 |
| 卖家 SKU | SKU | 卖家分配的唯一商品编号 |
| 商品名称 | 商品名称 | 亚马逊上发布的商品的名称 |
| 运营中心编号 | 运营中心编号 | 正在盘点的运营中心 |
| 数量 | 数量 | 已盘点商品的数量 |
| 原因 | 原因 | 下载的文件显示原因代码，在线查看显示具体描述。请参阅本页面顶部的【盘点类型和原因代码】表，了解完整的代码和说明。 |
| 库存属性 | 库存属性 | 商品处于可售还是不可售/无法配送的状况 |
| 不适用 | 已调整 | 已通过其他盘点事件调整的商品数量 |
| 不适用 | 未调整 | 未通过其他盘点事件进行调整的商品数量 |
亚马逊官网原文详情：
Inventory adjustments
The Inventory Adjustments report shows the history of adjustments to your inventory in response to issues such as disposition changes, misplaced inventory, found inventory, and ownership corrections.
Adjustment types and reason codes
Inventory adjustments are categorized by type and reason code. The type shows whether an adjustment is an increase or decrease to your inventory level. The reason code describes the adjustment made.
Inventory adjustments often occur in pairs. For example, if your inventory changes disposition from sellable to expired, there will be two adjustments to your inventory: a decrease in your sellable inventory and an increase in your expired inventory. Here is an example:
Date Transaction Item ID FNSKU Merchant SKU Title Disposition FC Reason Quantity March 24, 2019 13895071006 X0000COYXD 2Y-IQFY-RUQV How Deep Lies the Shadow Sellable LEJ1 Inventory disposition change -1 March 24, 2019 13895071060 X0000COYXD 2Y-IQFY-RUQV How Deep Lies the Shadow Expired LEJ1 Inventory disposition change 1
The following table lists all inventory adjustment reason codes and their type.
Code Type Reason Definition 6 - Damaged at Amazon fulfillment center A decrease to your carrier-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. 7 - Damaged at Amazon fulfillment center A decrease to your expired inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. E - Damaged at Amazon fulfillment center A decrease to your sellable inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. H - Damaged at Amazon fulfillment center A decrease to your customer-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. K - Damaged at Amazon fulfillment center A decrease to your defective inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. U - Damaged at Amazon fulfillment center A decrease to your distributor-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level. D - Inventory disposed of A decrease to your inventory level because inventory has been disposed of F + Inventory found An increase to your inventory level because missing inventory has been found N + Inventory found An increase to your inventory level because previously incorrectly assigned inventory has been transferred to your account or because you received an Amazon reimbursement M - Inventory misplaced A decrease to your inventory level because inventory is missing from a bin location in a fulfillment center 5 - Inventory misplaced A decrease to your inventory level because inventory is missing from a bin location in a fulfillment center 3 + Product redefinition transfer in Two products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU. 4 - Product redefinition transfer out Two products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU. O - Inventory correction Units transferred out of your account because they were incorrectly received to your inventory or because Amazon has reimbursed you for them P + Inventory disposition change Units of a certain disposition are added to your inventory after the removal from a different disposition. This always follows a code 6, 7, E, H, K, U, or Q adjustment. Q - Inventory disposition change Units of a certain disposition are removed from your inventory and then added back to your inventory as a different disposition. This is always followed by a P code adjustment.
Inventory dispositions
Inventory disposition represents the physical state of a unit or units.
Inventory disposition Inventory state Definition Sellable Sellable Inventory that looks and functions as described in the listing Defective Unsellable Inventory that does not look or function as described in the listing and is not visibly damaged, for example, a recalled product Customer damaged Unsellable Inventory that was damaged by a customer Distributor damaged Unsellable Inventory that was damaged by the seller, vendor, or distributor during receiving Warehouse damaged Unsellable Inventory that was damaged at an Amazon fulfillment center Carrier damaged Unsellable Inventory that was damaged by a carrier during receiving, while in transit to the customer, or while in transit back to Amazon due to a return Expired Unsellable Inventory that has passed its expiration date as described in Date/Lot Tip: You can save on fees by removing inventory that is unsellable.
How to read your report: online and download methods
You can see adjustments to your inventory online in Seller Central or by downloading the Inventory Adjustments report.
The View Online method is recommended for quickly seeing inventory adjustments and reconciliations. When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.
The Download method is recommended for understanding the reconciliation status of inventory adjustments at scale.
In the online view, you can filter inventory adjustments by Reason group, as shown in the table below.
Reason groups by adjustment code
Code Reason group 6, 7, E, H, K, U Damaged D Inventory disposed of F, N Found 5, M Lost 3, 4, O, P, Q Other
To see your Inventory Adjustments report online:
Click the View Online tab in the Inventory Adjustments report.
Select the desired date range in the Event Date drop-down menu and the reason group in the Reason Group drop-down menu. If you leave the Reason Group field blank, the report will show all adjustment reasons.
If you want to filter the results further, you can add the Merchant SKU, Fulfillment Network SKU, or FC, or any combination of those.
Click the Generate Report button.
Note: If there are more than 50 inventory adjustments, the report will generate multiple pages. Use the quick links at the top and bottom right of the report to navigate between pages.
Here is an example of a reported that was generated with the selected reason group Lost, the date range Last 365 days and the Fulfillment Network SKU X001SL. Clicking on Inventory misplaced in the report’s Reason column opens the reconciliation status.
Date Transactions Item ID FNSKU Merchant SKU Title Disposition FC Reason Quantity July 23, 2019 2108808 X001SL SLU_2PK SLU_PHOTO_2PK Sellable LGB3 ⌄ Inventory misplaced -16 Inventory found 5 Remaining misplaced or damaged inventory 11
Click on the reconciliation status — in our example, Inventory found — to see the reconciliation events. In this case (see the illustration below), a total quantity of five can be seen for five Inventory found adjustment reasons.
Date Transactions Item ID FNSKU Merchant SKU Title Disposition FC Reason Quantity July 23, 2019 2108808 X001SL SLU_2PK SLU_PHOTO_2PK Sellable JFK8 ⌃Inventory found 1 July 23, 2019 210190912 X001SL SLU_2PK SLU_PHOTO_2PK Sellable DCA1 ⌃Inventory found 1 July 23, 2019 2101901 X001SL SLU_2PK SLU_PHOTO_2PK Sellable PHX6 ⌃Inventory found 1 July 23, 2019 210188746 X001SL SLU_2PK SLU_PHOTO_2PK Sellable MGE7 ⌃Inventory found 1 July 23, 2019 21188081 X001SL SLU_2PK SLU_PHOTO_2PK Sellable MKE1 ⌃Inventory found 1 Note: For Remaining misplaced or damaged inventory occurring after November 15, 2019, that has not been reconciled, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.
To download your Inventory Adjustments report:
Click the Download tab in the Inventory Adjustments report.
Select the desired date range in the Event Date drop-down menu.
Click either Request .csv Download or Request .txt Download for the format you prefer. It typically takes between 1 and 45 minutes to generate a report.
Once the report status changes from In Progress to Download, click the Download button.
Save the file to your computer.
Open the report in a spreadsheet or database program, such as Microsoft Excel or Microsoft Access.
Here is an example:
adjustment-date transaction-id fnsku sku product-name fulfillment-center quantity reason disposition reconciled unreconciled 2019-07-23 2108808 X001SL SLU_2PK SLU_PHOTO_2PK LGB3 -16 M SELLABLE 5 11 For reconciled quantities with reason codes for Damaged at Amazon fulfillment center, Inventory misplaced, or Inventory found, you can get more information in the online view.
For unreconciled quantities with reason codes for Damaged at Amazon fulfillment center and Inventory misplaced occurring after November 15, 2019, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.
Reconciliation events
Inventory adjustments for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will have corresponding reconciliations. You can see these reconciliations in both the online and downloadable view.
Online
When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.
Downloadable
You will be able to see reconciled and unreconciled quantity columns for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center. For example, when an inventory adjustment is reimbursed or reconciled, you will see the unreconciled quantity decrease and the reconciled quantity increase.
Here is an example from the online view:
Date Transactions Item ID FNSKU Merchant SKU Title Disposition FC Reason Quantity July 23, 2019 2108808 X001SL SLU_2PK SLU_PHOTO_2PK Sellable LGB3 ⌄ Inventory misplaced -16 Inventory found 5 Remaining misplaced or damaged inventory 11
Here is an example from the download view:
adjustment-date transaction-id fnsku sku product-name fulfillment-center quantity reason disposition reconciled unreconciled 2019-07-23 2108808 X001SL SLU_2PK SLU_PHOTO_2PK LGB3 -16 M SELLABLE 5 11
The following table lists all possible original event and reconciliation event combinations.
Inventory adjustment reason Reconciliation reason (displayed in drop-down menu) Definition Damaged at Amazon fulfillment center Inspected and disposition corrected Inventory that an inspection found was not damaged at the fulfillment center Reimbursed Inventory for which you have been reimbursed Remaining misplaced or damaged inventory The remaining inventory that has not been reconciled Inventory misplaced Inventory found Misplaced inventory that was found Reimbursed Inventory for which you have been reimbursed Damaged inventory misplaced Damaged at Amazon fulfillment center inventory that was misplaced. Note: The reconciliation will be applied to the Damaged at Amazon fulfillment center inventory.
Remaining misplaced or damaged inventory The remaining inventory that has not been reconciled Inventory found Replacement inventory found Inventory that was replaced to compensate for inventory lost or damaged, in accordance with the FBA lost and damaged inventory reimbursement policy. Missing inventory found Misplaced inventory that was found Inventory ownership correction Incorrectly assigned found inventory that was moved to the correct owner Note: Inventory adjustments other than Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will not show a reconciliation reason in the online view or the downloadable view.
Why are my items being researched?
You will notice a new inventory classification in the Manage Your Inventory page and report, called Researching. This represents the misplaced or warehouse damaged inventory that is actively being confirmed at our fulfillment centers. A timeline shows the duration of the research, which will never exceed 30 days. Once the inventory being researched has been reimbursed or has exceeded the 30-day duration, you will see the corresponding adjustment transition over to the Inventory Adjustment report. For inventory adjustments occurring after November 15, 2019, you do not have to wait 30 days to file a claim because we are handling the 30 day researching duration for you.
Field definitions
Online header Download header Description Date adjustment-date DD-MM-YYYY Transaction Item ID transaction-item-id Unique ID for this item adjustment FNSKU fnsku Unique item ID assigned by Amazon and used by the fulfillment center Merchant SKU sku Unique item ID assigned by the seller Title product-name Name of the product as listed on Amazon Fulfillment Center ID fulfillment-center-id Fulfillment center where the adjustment is being made Quantity quantity Number of units adjusted Reason reason The download file displays codes while the online view shows descriptions. See the Adjustment types and reason codes table at the top of this page for full codes and descriptions. Disposition disposition Whether the item is in sellable or unsellable/unfulfillable condition N/A Reconciled Number of units reconciled with other adjustment events N/A Unreconciled Number of units not reconciled with other adjustment events
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