盘库

盘库报告显示了针对库存属性更改、误放库存、已找到库存和所有权更正等问题而对您的库存进行盘点的历史记录。


盘点类型和原因代码

盘库按类型和原因代码分类。类型显示了盘点是提高还是降低您的库存水平。原因代码描述了进行的盘点。

盘库通常成对进行。例如,如果您的库存属性从“可售”更改为“已过期”,则会对您的库存进行两项盘点:可售库存减少,过期库存增加。示例如下:

日期交易商品编号FNSKU卖家 SKU商品名称库存属性运营中心原因数量
2019 年 3 月 24 日13895071006X0000COYXD2Y-IQFY-RUQVHow Deep Lies the Shadow可售LEJ1库存属性更改-1
2019 年 3 月 24 日13895071060X0000COYXD2Y-IQFY-RUQVHow Deep Lies the Shadow已过期LEJ1库存属性更改1


下表列出了所有盘库原因代码及其类型。

代码类型原因定义
6-在亚马逊运营中心残损因承运人导致的残损库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。
7-在亚马逊运营中心残损过期库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。
E-在亚马逊运营中心残损可售库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。
H-在亚马逊运营中心残损因买家导致的残损库存水平降低。之后总是会将 P 代码提高至库房残损库存水平。
K-在亚马逊运营中心残损您的缺陷库存水平降低。后面始终是库房残损库存水平的 P 代码提高。
U-在亚马逊运营中心残损您的经销商残损库存水平降低。后面始终是库房残损库存水平的 P 代码提高。
D-弃置库存库存水平降低,因为库存已被弃置
F+找到库存库存水平提高,因为发现缺失库存
N+找到库存库存水平提高,因为之前错误分配的库存已转移到您的账户或者因为您收到了亚马逊赔偿
M-误放库存库存水平降低,因为库存从运营中心的货位中缺失
5-误放库存库存水平降低,因为库存从运营中心的货位中缺失
3+商品重新定义移入两个具有独立编码 (SKU) 的商品被确定为同一商品。一个 SKU 将从您的库存中移除,并添加(代码 3)为另一个 SKU。
4-商品重新定义移出两个具有独立编码 (SKU) 的商品被确定为同一商品。一个 SKU 将从您的库存中移除,并添加(代码 3)为另一个 SKU。
O-库存更正由于您的库存被错误接收或者亚马逊已向您赔偿,商品从您的账户中移出
P+库存属性更改从其他库存属性中移除后,特定库存属性的商品将添加到您的库存中。这始终遵循代码 6、7、E、H、K、U 或 Q 盘点。
Q-库存属性更改具有特定库存属性的商品会从您的库存中移除,然后作为不同的库存属性添加回您的库存。后面始终是 P 代码盘点。


库存属性

库存属性代表一件或多件商品的物理状态。

库存属性库存状态定义
可售可售具有商品信息中所述外观和功能的库存
存在瑕疵不可售不具有商品信息中所述外观或功能且没有明显残损的库存,例如,召回的商品
因买家导致的残损不可售由买家造成残损的库存
因分销商导致的残损不可售在接收期间由卖家、供应商或经销商造成残损的库存
在库房出现残损不可售在亚马逊运营中心出现残损的库存
因承运人导致的残损不可售在接收期间、在运往买家的途中或因退货而发回亚马逊的途中由承运人造成残损的库存
已过期不可售已超过日期/批次中所述有效期/保质期的库存

提示: 可通过移除不可售库存节省费用。


如何阅读报告:在线和下载方法

您可以在卖家平台在线查看库存盘点,或通过下载盘库报告进行查看。

  • 建议使用【在线查看】方法,以便快速查看盘库和调整。当调整盘库时,将提供盘库报告中的调整盘点或赔偿报告中的赔偿交易的链接。

  • 建议使用【下载】方法,以便大规模了解盘库的调整状态。

在在线视图中,您可以按【原因组】筛选盘库,如下表所示。


按盘点代码列出的原因组

代码原因组
6、7、E、H、K、U已残损
D弃置库存
F、N已找到
5、M丢失
3、4、O、P、Q其他


在线查看您的盘库报告:

  1. 点击盘库报告中的【在线查看】选项卡。


  2. 在【动作日期】下拉菜单中选择所需的日期范围,然后在【原因组】下拉菜单中选择原因组。如果您将【原因组】字段留空,则报告将显示所有盘点原因。


  3. 如果您想进一步筛选结果,可以添加【卖家 SKU】、【FNSKU】、【运营中心】 或这些选项的任意组合。


  4. 点击【生成报告】按钮。

    注意: 如果盘库超过 50 个,报告将生成多个页面。使用报告顶部和右下角的快速链接在页面之间导航。

    以下示例展示了根据所选原因组【丢失】、日期范围【过去 365 天】以及 【FNSKU】 X001SL 生成的报告。点击报告的【原因】列中的【误放库存】可打开调整状态。

日期交易商品编号FNSKU卖家 SKU商品名称库存属性运营中心原因数量
2019 年 7 月 23 日2108808X001SLSLU_2PKSLU_PHOTO_2PK可售LGB3⌄ 误放库存-16
找到库存5






剩余的误放或已残损库存11







  1. 点击调整状态(在我们的示例中为【找到库存】)以查看调整事件。在本示例中(参见下表),可看到五个【找到库存】盘点原因的总数量为 5。

    日期交易商品编号FNSKU卖家 SKU商品名称库存属性运营中心原因数量
    2019 年 7 月 23 日2108808X001SLSLU_2PKSLU_PHOTO_2PK可售JFK8⌃找到库存1
    2019 年 7 月 23 日210190912X001SLSLU_2PKSLU_PHOTO_2PK可售DCA1⌃找到库存1
    2019 年 7 月 23 日2101901X001SLSLU_2PKSLU_PHOTO_2PK可售PHX6⌃找到库存1
    2019 年 7 月 23 日210188746X001SLSLU_2PKSLU_PHOTO_2PK可售MGE7⌃找到库存1
    2019 年 7 月 23 日21188081X001SLSLU_2PKSLU_PHOTO_2PK可售MKE1⌃找到库存1

注意: 对于 2019 年 11 月 15 日之后未调整的【剩余的误放或残损库存】,您可能有资格根据亚马逊物流丢失和已残损库存赔偿政策获得赔偿。


下载您的盘库报告:

  1. 点击盘库报告中的【下载】选项卡。

  2. 在【动作日期】下拉菜单中选择所需的日期范围。

  3. 针对想要使用的格式,点击【请求 .csv 下载】或【请求 .txt 下载】。生成报告通常需要 1 到 45 分钟。

  4. 一旦报告状态从【进行中】变为【下载】,请点击【下载】按钮。

  5. 将文件保存至您的电脑。

  6. 在电子表格或数据库程序(如 Microsoft Excel 或 Microsoft Access)中打开报告。


示例如下:

盘点日期交易编号fnskuSKU商品名称运营中心数量原因库存属性已调整未调整
2019-07-232108808X001SLSLU_2PKSLU_PHOTO_2PKLGB3-16M可售511

对于具有【在亚马逊运营中心残损】、【误放库存】或【找到库存】原因代码的已调整数量,您可以在在线视图中获取更多信息。

对于具有在 2019 年 11 月 15 日之后发生的【在亚马逊运营中心残损】和【误放库存】原因代码的未调整数量,您可能有资格根据亚马逊物流丢失和已残损库存赔偿政策获得赔偿。


调整事件

【误放库存】、【找到库存】和【在亚马逊运营中心残损】的盘库将进行相应的调整。您可以在在线视图和可下载视图中查看这些调整情况。

在线

当调整盘库时,将提供盘库报告中的调整盘点或赔偿报告中的赔偿交易的链接。

可下载

您将能够看到【误放库存】、【找到库存】和【在亚马逊运营中心残损】的【已调整】和【未调整】数量列。例如,当盘库获得赔偿或调整后,您将看到未调整数量减少而调整数量增加。

以下是在线视图的示例:

日期交易商品编号FNSKU卖家 SKU商品名称库存属性运营中心原因数量
2019 年 7 月 23 日2108808X001SLSLU_2PKSLU_PHOTO_2PK可售LGB3⌄ 误放库存-16
找到库存5






剩余的误放或已残损库存11







以下是下载视图的示例:

盘点日期交易编号fnskusku商品名称运营中心数量原因库存属性已调整未调整
2019-07-232108808X001SLSLU_2PKSLU_PHOTO_2PKLGB3-16M可售511


下表列出了所有可能的原始事件和调整事件组合。

盘库原因调整原因(显示在下拉菜单中)定义
在亚马逊运营中心残损经过检查并纠正了库存属性经检查发现未在运营中心残损的库存
已赔偿您已获得赔偿的库存
剩余的误放或已残损库存尚未调整的剩余库存
误放库存找到库存找到误放库存
已赔偿您已获得赔偿的库存
误放的已残损库存【在亚马逊运营中心残损】库存被误放。

注意: 调整将应用到【在亚马逊运营中心残损】库存。


剩余的误放或已残损库存尚未调整的剩余库存
找到库存已找到换货库存根据亚马逊物流丢失和已残损库存赔偿政策,为补偿丢失或已残损库存而进行更换的库存。
找到缺失库存已找到误放库存
库存所有权更正分配错误的已找到库存已移至正确所有者

注意: 除【误放库存】、【找到库存】和【在亚马逊运营中心残损】库存以外的盘库不会在在线视图或可下载视图中显示调整原因。


为什么我的商品被调查?

您会在“管理库存”页面和报告中发现一个新的库存分类,称为【调查】。这表示亚马逊运营中心正在积极确认是否存在误放库存或库房残损库存。时间线将显示调查持续时间,绝不会超过 30 天。当被调查的库存获得赔偿或超过 30 天的持续时间后,您将通过盘库报告看到相应的盘点转换。对于 2019 年 11 月 15 日之后进行的盘库,您无需在 30 天内提出索赔,因为我们正在这 30 天内为您持续调查。


字段定义

在线标题下载标题描述
日期盘点日期年/月/日
交易商品编号交易商品编号此商品盘点的唯一编号
FNSKUfnsku亚马逊分配的唯一商品编号,由运营中心使用
卖家 SKUSKU卖家分配的唯一商品编号
商品名称商品名称亚马逊上发布的商品的名称
运营中心编号运营中心编号正在盘点的运营中心
数量数量已盘点商品的数量
原因原因下载的文件显示原因代码,在线查看显示具体描述。请参阅本页面顶部的【盘点类型和原因代码】表,了解完整的代码和说明。
库存属性库存属性商品处于可售还是不可售/无法配送的状况
不适用已调整已通过其他盘点事件调整的商品数量
不适用未调整未通过其他盘点事件进行调整的商品数量


亚马逊官网原文详情:   

Inventory adjustments

The Inventory Adjustments report shows the history of adjustments to your inventory in response to issues such as disposition changes, misplaced inventory, found inventory, and ownership corrections.


Adjustment types and reason codes

Inventory adjustments are categorized by type and reason code. The type shows whether an adjustment is an increase or decrease to your inventory level. The reason code describes the adjustment made.

Inventory adjustments often occur in pairs. For example, if your inventory changes disposition from sellable to expired, there will be two adjustments to your inventory: a decrease in your sellable inventory and an increase in your expired inventory. Here is an example:

DateTransaction Item IDFNSKUMerchant SKUTitleDispositionFCReasonQuantity
March 24, 201913895071006X0000COYXD2Y-IQFY-RUQVHow Deep Lies the ShadowSellableLEJ1Inventory disposition change-1
March 24, 201913895071060X0000COYXD2Y-IQFY-RUQVHow Deep Lies the ShadowExpiredLEJ1Inventory disposition change1


The following table lists all inventory adjustment reason codes and their type.

CodeTypeReasonDefinition
6-Damaged at Amazon fulfillment centerA decrease to your carrier-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
7-Damaged at Amazon fulfillment centerA decrease to your expired inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
E-Damaged at Amazon fulfillment centerA decrease to your sellable inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
H-Damaged at Amazon fulfillment centerA decrease to your customer-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
K-Damaged at Amazon fulfillment centerA decrease to your defective inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
U-Damaged at Amazon fulfillment centerA decrease to your distributor-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
D-Inventory disposed ofA decrease to your inventory level because inventory has been disposed of
F+Inventory foundAn increase to your inventory level because missing inventory has been found
N+Inventory foundAn increase to your inventory level because previously incorrectly assigned inventory has been transferred to your account or because you received an Amazon reimbursement
M-Inventory misplacedA decrease to your inventory level because inventory is missing from a bin location in a fulfillment center
5-Inventory misplacedA decrease to your inventory level because inventory is missing from a bin location in a fulfillment center
3+Product redefinition transfer inTwo products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU.
4-Product redefinition transfer outTwo products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU.
O-Inventory correctionUnits transferred out of your account because they were incorrectly received to your inventory or because Amazon has reimbursed you for them
P+Inventory disposition changeUnits of a certain disposition are added to your inventory after the removal from a different disposition. This always follows a code 6, 7, E, H, K, U, or Q adjustment.
Q-Inventory disposition changeUnits of a certain disposition are removed from your inventory and then added back to your inventory as a different disposition. This is always followed by a P code adjustment.


Inventory dispositions

Inventory disposition represents the physical state of a unit or units.

Inventory dispositionInventory stateDefinition
SellableSellableInventory that looks and functions as described in the listing
DefectiveUnsellableInventory that does not look or function as described in the listing and is not visibly damaged, for example, a recalled product
Customer damagedUnsellableInventory that was damaged by a customer
Distributor damagedUnsellableInventory that was damaged by the seller, vendor, or distributor during receiving
Warehouse damagedUnsellableInventory that was damaged at an Amazon fulfillment center
Carrier damagedUnsellableInventory that was damaged by a carrier during receiving, while in transit to the customer, or while in transit back to Amazon due to a return
ExpiredUnsellableInventory that has passed its expiration date as described in Date/Lot

Tip: You can save on fees by removing inventory that is unsellable.


How to read your report: online and download methods

You can see adjustments to your inventory online in Seller Central or by downloading the Inventory Adjustments report.

  • The View Online method is recommended for quickly seeing inventory adjustments and reconciliations. When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.

  • The Download method is recommended for understanding the reconciliation status of inventory adjustments at scale.

In the online view, you can filter inventory adjustments by Reason group, as shown in the table below.


Reason groups by adjustment code

CodeReason group
6, 7, E, H, K, UDamaged
DInventory disposed of
F, NFound
5, MLost
3, 4, O, P, QOther


To see your Inventory Adjustments report online:

  1. Click the View Online tab in the Inventory Adjustments report.


  2. Select the desired date range in the Event Date drop-down menu and the reason group in the Reason Group drop-down menu. If you leave the Reason Group field blank, the report will show all adjustment reasons.


  3. If you want to filter the results further, you can add the Merchant SKU, Fulfillment Network SKU, or FC, or any combination of those.


  4. Click the Generate Report button.

    Note: If there are more than 50 inventory adjustments, the report will generate multiple pages. Use the quick links at the top and bottom right of the report to navigate between pages.

    Here is an example of a reported that was generated with the selected reason group Lost, the date range Last 365 days and the Fulfillment Network SKU X001SL. Clicking on Inventory misplaced in the report’s Reason column opens the reconciliation status.

    DateTransactions Item IDFNSKUMerchant SKUTitleDispositionFCReasonQuantity
    July 23, 20192108808X001SLSLU_2PKSLU_PHOTO_2PKSellableLGB3⌄ Inventory misplaced-16
    Inventory found5






    Remaining misplaced or damaged inventory11







  5. Click on the reconciliation status — in our example, Inventory found — to see the reconciliation events. In this case (see the illustration below), a total quantity of five can be seen for five Inventory found adjustment reasons.

    DateTransactions Item IDFNSKUMerchant SKUTitleDispositionFCReasonQuantity
    July 23, 20192108808X001SLSLU_2PKSLU_PHOTO_2PKSellableJFK8⌃Inventory found1
    July 23, 2019210190912X001SLSLU_2PKSLU_PHOTO_2PKSellableDCA1⌃Inventory found1
    July 23, 20192101901X001SLSLU_2PKSLU_PHOTO_2PKSellablePHX6⌃Inventory found1
    July 23, 2019210188746X001SLSLU_2PKSLU_PHOTO_2PKSellableMGE7⌃Inventory found1
    July 23, 201921188081X001SLSLU_2PKSLU_PHOTO_2PKSellableMKE1⌃Inventory found1
  6. Note: For Remaining misplaced or damaged inventory occurring after November 15, 2019, that has not been reconciled, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.


To download your Inventory Adjustments report:

  1. Click the Download tab in the Inventory Adjustments report.

  2. Select the desired date range in the Event Date drop-down menu.

  3. Click either Request .csv Download or Request .txt Download for the format you prefer. It typically takes between 1 and 45 minutes to generate a report.

  4. Once the report status changes from In Progress to Download, click the Download button.

  5. Save the file to your computer.

  6. Open the report in a spreadsheet or database program, such as Microsoft Excel or Microsoft Access.


Here is an example:

adjustment-datetransaction-idfnskuskuproduct-namefulfillment-centerquantityreasondispositionreconciledunreconciled
2019-07-232108808X001SLSLU_2PKSLU_PHOTO_2PKLGB3-16MSELLABLE511

For reconciled quantities with reason codes for Damaged at Amazon fulfillment center, Inventory misplaced, or Inventory found, you can get more information in the online view.

For unreconciled quantities with reason codes for Damaged at Amazon fulfillment center and Inventory misplaced occurring after November 15, 2019, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.


Reconciliation events

Inventory adjustments for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will have corresponding reconciliations. You can see these reconciliations in both the online and downloadable view.

Online

When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.

Downloadable

You will be able to see reconciled and unreconciled quantity columns for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center. For example, when an inventory adjustment is reimbursed or reconciled, you will see the unreconciled quantity decrease and the reconciled quantity increase.

Here is an example from the online view:

DateTransactions Item IDFNSKUMerchant SKUTitleDispositionFCReasonQuantity
July 23, 20192108808X001SLSLU_2PKSLU_PHOTO_2PKSellableLGB3⌄ Inventory misplaced-16
Inventory found5






Remaining misplaced or damaged inventory11







Here is an example from the download view:

adjustment-datetransaction-idfnskuskuproduct-namefulfillment-centerquantityreasondispositionreconciledunreconciled
2019-07-232108808X001SLSLU_2PKSLU_PHOTO_2PKLGB3-16MSELLABLE511


The following table lists all possible original event and reconciliation event combinations.

Inventory adjustment reasonReconciliation reason (displayed in drop-down menu)Definition
Damaged at Amazon fulfillment centerInspected and disposition correctedInventory that an inspection found was not damaged at the fulfillment center
ReimbursedInventory for which you have been reimbursed
Remaining misplaced or damaged inventoryThe remaining inventory that has not been reconciled
Inventory misplacedInventory foundMisplaced inventory that was found
ReimbursedInventory for which you have been reimbursed
Damaged inventory misplacedDamaged at Amazon fulfillment center inventory that was misplaced.

Note: The reconciliation will be applied to the Damaged at Amazon fulfillment center inventory.


Remaining misplaced or damaged inventoryThe remaining inventory that has not been reconciled
Inventory foundReplacement inventory foundInventory that was replaced to compensate for inventory lost or damaged, in accordance with the FBA lost and damaged inventory reimbursement policy.
Missing inventory foundMisplaced inventory that was found
Inventory ownership correctionIncorrectly assigned found inventory that was moved to the correct owner

Note: Inventory adjustments other than Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will not show a reconciliation reason in the online view or the downloadable view.


Why are my items being researched?

You will notice a new inventory classification in the Manage Your Inventory page and report, called Researching. This represents the misplaced or warehouse damaged inventory that is actively being confirmed at our fulfillment centers. A timeline shows the duration of the research, which will never exceed 30 days. Once the inventory being researched has been reimbursed or has exceeded the 30-day duration, you will see the corresponding adjustment transition over to the Inventory Adjustment report. For inventory adjustments occurring after November 15, 2019, you do not have to wait 30 days to file a claim because we are handling the 30 day researching duration for you.


Field definitions

Online headerDownload headerDescription
Dateadjustment-dateDD-MM-YYYY
Transaction Item IDtransaction-item-idUnique ID for this item adjustment
FNSKUfnskuUnique item ID assigned by Amazon and used by the fulfillment center
Merchant SKUskuUnique item ID assigned by the seller
Titleproduct-nameName of the product as listed on Amazon
Fulfillment Center IDfulfillment-center-idFulfillment center where the adjustment is being made
QuantityquantityNumber of units adjusted
ReasonreasonThe download file displays codes while the online view shows descriptions. See the Adjustment types and reason codes table at the top of this page for full codes and descriptions.
DispositiondispositionWhether the item is in sellable or unsellable/unfulfillable condition
N/AReconciledNumber of units reconciled with other adjustment events
N/AUnreconciledNumber of units not reconciled with other adjustment events


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