常见问题:向买家广播
问:我可以向哪些买家广播?
答:目前，您只能向在您的店铺内下订单的买家广播信息。
问:提交广播聊天后，我可以取消发送吗?
答：发送的广播不能被取消发送或收回。
问:为什么实际广播接收人的数目与买方团体的规模不同?
答:实际接收人的数量将排除那些已经收到你的消息在同一天，以及买家谁封锁了这样的广播消息。
问:为什么团购人数会发生变化?
答:买家数量将每天刷新。如果满足条件，最近下订单的新买家将自动被包括在组中。
问:用户能收到多少条消息有限制吗?
答：
| 限制 | 2020年7月13日起 |
| 卖方广播限制(每周) | 1 |
| 接收方限制(每日) | 2 |
| 接收方限制(每周) | 14 |
Shopee官网原文详情：
FAQ: Broadcasting to buyers
Q:Who are the buyers I can broadcast to?
A:Currently, you can only broadcast messages to buyers who have placed an order within your shop.
Q:After submitting a broadcast chat, can I unsend it?
A:Sent broadcasts cannot be unsent or recalled.
Q:Why does the number of actual broadcast recipients differ from the size of the buyer group?
A:The number of actual recipients will exclude those who have received a message from you within the same day, as well as buyers who have blocked such broadcast messages.
Q:Why does the number of buyers in the group change?
A:The number of buyers will be refreshed on a daily basis. New buyers who have recently placed an order will automatically be included in groups if they fulfill the criteria.
Q:Is there a limit to how many messages a user can receive?
A:
Limitations From 13 July 2020 Seller Broadcast Limit (weekly) 1 Receiver Limit (daily) 2 Receiver Limit (weekly) 14
文章来源：Shopee官方网站
（本文内容根据网络资料整理，出于传递更多信息之目的，不代表连连国际赞同其观点和立场）
