关于订单取消

订单可以通过系统,通过买方的请求或通过自动启动的请求来取消,即卖方由于“缺货”或“无法交付的区域”而取消了订单。


买卖双方都可以在订单安排由卖方装运之前的任何时间请求取消。买方在安排好订单后决定取消装运,完全由卖方决定。


订单也可以由系统自动取消,特别是当订单在规定的时间期限后仍未发货时,或者卖方在2天内未响应买方的取消请求时


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About order cancellations

Orders can get cancelled by the system, through buyers' request, or through self-initiated requests i.e. seller cancels the order due to "Out of Stock" or "Undeliverable Area".

Both buyers and sellers can request for cancellation anytime before the order has been arranged for shipment by the seller. Cancellation requests made by the buyer after the order has been arranged for shipment will solely be up to the seller's discretion.

Orders can also be automatically cancelled by the system, especially when the order has not been shipped out after the stipulated time frame, or when a seller does not respond to a buyer's cancellation request within 2 days.

關於訂單取消

訂單可以通過系統,通過買方的請求或通過自動啟動的請求來取消,即賣方由於“缺貨”或“無法交付的區域”而取消了訂單。

買賣雙方都可以在訂單安排由賣方裝運之前的任何時間請求取消。買方在安排好訂單後決定取消裝運,完全由賣方決定。

訂單也可以由系統自動取消,特別是當訂單在規定的時間期限後仍未發貨時,或者賣方在2天內未響應買方的取消請求時

文章来源:shopee官方网站