wish平台账户暂停政策:账户被暂停后会发生什么情况?
8.1账户被暂停后将发生以下情况:
账户被限制访问
店铺的产品处于不可销售状态
店铺的付款被暂扣3个月
若严重违反 Wish 政策,店铺的付款将被永久扣留
店铺需对所有退款订单承担100%退款责任
账户被暂停的原因包括但不限于以下各项:
8.2要求用户提供个人信息
如果商户向用户索取个人信息(包括电子邮箱地址),商户账户将面临被暂停的风险。
8.3要求用户汇款
若商户要求用户直接汇款,其账户将面临被暂停的风险。
8.4提供不当用户服务
如果商户提供了不适当的用户服务,其账户将面临被暂停的风险。
8.5欺骗用户
如果商户欺骗用户,其账户将面临被暂停的风险。
8.6要求用户访问 Wish 以外的店铺
如果商户要求用户访问 Wish 以外的店铺,对应的商户账户将面临被暂停交易的风险和/或每次违规$10,000.00*的赔款。请参阅政策 5.7 - 欺骗性履行订单政策了解更多信息。
8.7销售假冒产品或仿品
如果商户的店铺销售假冒产品或仿品,商户帐号将面临被暂停的风险。
wish商户官网原文详情:
8Account Suspension
Last updated on July 16, 2020
8.1The following occur to accounts upon suspension:
Account access is restricted
The store's products are no longer for sale
The store's payments are withheld 3 months
For severe violations, the store's payments are withheld permanently
The store is responsible for 100% of all refunds
Reasons an account could be suspended include but are not limited to the following:
8.2Asking customers for their personal information
If a merchant has asked customers for their personal information including email address, the merchant account is at risk of suspension.
8.3Asking customers to send money
If a merchant has requested a direct payment from the customer, the merchant account is at risk of suspension.
8.4Providing inappropriate customer service
If a merchant has provided inappropriate customer service, the merchant account is at risk of suspension.
8.5Being disingenuous to customers
If a merchant is being disingenuous to customers, the merchant account is at risk of suspension.
8.6Asking customers to visit stores outside of Wish
If a merchant has asked customers to visit stores outside of Wish, the merchant account is at risk of suspension and/or a penalty of $10,000.00* per incident. Please see Policy 5.7 - Deceptive Fulfillment Policy for further information.
8.7Selling fake or counterfeit goods
If a merchant is selling fake or counterfeit goods, the merchant account is at risk of suspension.
文章内容来源:wish商户官方网站