为什么我没有资格提供“隔日达”服务?
如果您在优先配送资格工具中的当前状态为【不具备资格】,原因是您的一个或多个绩效指标低于要求的阀值。在此期间,您将在 7 到 30 天内无法为商品提供“隔日达”选项。
如果您在这段时间内达到了相关绩效指标,则系统会重新激活该配送选项,同时您在【优先配送资格】工具中的状态将会更改为【具备资格】。但是,您必须持续满足绩效要求,否则将会再次失去资格。
有关更多信息,请参阅撤销“隔日达”资格。
说明:
- 【优先配送资格】工具中仅显示卖家自配送订单的指标,这些指标将用于衡量您是否有资格提供“隔日达”服务。【优先配送资格】工具中显示的指标可能会与【“账户状况”控制面板】中显示的有所不同,因为后者汇总显示了卖家自配送指标和亚马逊配送指标。
- 绩效指标每天计算并记录一次。最近订单的指标可能需要到 24 小时以后才会反映在此页面上。
亚马逊官网原文详情:
Why am I not eligible for Two-Day Shipping?
If your current status on the Premium Shipping Eligibility tool shows your status as Not eligible, it is because one or more of your performance metrics is below the required threshold. During this time, the Two-Day Shipping option will be deactivated on your offers for a minimum of 7 days and maximum of 30 days.
If you meet the performance metrics during that time, the shipping option will be reactivated and your status on the Premium Shipping Eligibility tool will change to Eligible. However, you must continue to meet the performance requirements, or you will lose Two-Day Shipping eligibility once again.
For more information, see Two-Day Shipping eligibility revocation.
Notes:
- Only metrics for seller-fulfilled orders are displayed on the Premium Shipping Eligibility tool, and will be used to calculate your eligibility to offer Two-Day Shipping. Metrics on the Premium Shipping Eligibility tool might differ from Account Health because Account Health is a combination of seller-fulfilled and Amazon-fulfilled metrics.
- Performance metrics are calculated and recorded once a day. Metrics on recent orders might not be reflected on this page for at least 24 hours.
文章来源:亚马逊官方网站