提交针对优先配送选项的行动计划
注意： 提交行动计划仅适用于【优先配送参与资格】工具中状态显示为【受限】的账户。如果您的账户状态显示为【不符合要求】，请参阅次日达和隔日达帮助页面了解更多信息。
如果我们已取消您的隔日达、次日达或当日达配送资格，并且您在接下来的 90 天内仍然无法达到“隔日达”的要求，那么，您将可能无法使用优先配送选项。在此阶段，我们会要求您向我们提供一份改善绩效的行动计划。在这种情况下，您的状态将在【优先配送参与资格】工具中更改为【受限】。
如果您发现自己在【优先配送参与资格】工具中受限，可以从“卖家指标”页面获取详细的绩效报告。请向我们发送一份行动计划，其中包含绩效问题根源分析以及在指定时段内解决这些问题的计划。可通过回复“账户状况”控制面板中的“绩效通知”来发送行动计划。
如果我们的团队批准了您的行动计划，我们将恢复您提供优先配送选项的资格。
亚马逊官网原文详情：
Submit a Plan of Action for Premium Shipping Options
Note: Submitting a Plan of Action only applies to accounts that show a status of Restricted in the Premium Shipping Eligibility tool. If your account shows a status of Not eligible, see the One-Day and Two-Day help pages for more information.
If we have revoked your eligibility to offer Two-Day Shipping, One-Day Shipping, or Same-Day Delivery and you continue to fail to meet the Requirements for Two-Day Shipping for the trailing 90 days, we might remove you from Premium Shipping options. At this stage, we'll ask you to provide us with a Plan of Action to improve your performance. In such a case, your status will change to Restricted in the Premium Shipping Eligibility tool.
If you see that you were restricted in the Premium Shipping Eligibility tool, you can pull detailed performance reports from the Customer Metrics page. Send us a Plan of Action that includes a root cause analysis of the performance issues and a plan to address these issues within a defined time period. Send your Plan of Action by responding to the Performance Notification in your Account Health dashboard.
If our team approves your plan of action, we'll restore your eligibility to offer Premium Shipping options.
文章来源：亚马逊官方网站
