商场退货/退款政策
所有买家在购买商场产品时都有权享受15天的退货政策。15天期限从首次尝试交付给买方的时间开始。
Note️注意
如果订单已完成,此政策将失效。
退货/退款条件
只有满足以下条件,才能接受商城买家的退货:
Note️注意
仅当购物中心商品符合这些条件时,才因心态变化而退货。
Shopee Mall的退货/退款流程
商场退货将自动允许运回Shopee仓库。Shopee收到退回的产品后将进行质量评估。
您会通过应用内通知和电子邮件收到结果通知。对于通过质量检查的包裹,Shopee将每周安排退回包裹,而您无需支付任何额外费用。
Shopee官网原文详情:
商場退貨/退款政策
所有買家在購買商場產品時都有權享受15天的退貨政策。15天期限從首次嘗試交付給買方的時間開始。
Note️注意
如果訂單已完成,此政策將失效。
退貨/退款條件
只有滿足以下條件,才能接受商城買家的退貨:
Note️注意
僅當商品符合這些條件時,才會因商場產品的思維變化而退貨。
Shopee Mall的退貨/退款流程
商場退貨將自動允許運回Shopee倉庫。Shopee收到退回的產品後將進行質量評估。
您會通過應用內通知和電子郵件收到結果通知。對於通過質量檢查的包裹,Shopee將每周安排退回包裹,而您無需支付任何額外費用。
您會通過應用內通知和電子郵件收到結果通知。對於通過質量檢查的包裹,Shopee將每周安排退回包裹,而您無需支付任何額外費用。
Mall return/refund policy
All buyers are entitled to a 15-day return policy when they purchase a mall product. The 15-day period starts from the time of the first attempted delivery to the buyer.
Note
This policy will be voided if the order has been completed.Conditions for return/refund
Mall buyers'returns will only be accepted with the following conditions:
Note
Returns due to Change of Mind for mall products will only be accepted if the products meet these criteria.
Shopee Mall's return/refund process
Mall returns are automatically allowed to ship back to the Shopee warehouse. Shopee will conduct a quality evaluation upon receiving the returned product.
You will be notified of the outcome via in-app notification and email. For parcels which passed the quality check, Shopee will arrange for the return of parcels on a weekly basis at no extra cost to you.
文章来源:Shopee官方网站