关于shopee的Flash deals常见问题解答(下)


Q: 为何我的店铺的Flash deals在创建后被禁用?

A: 由于选定的时段已更改,我的店铺的Flash deals已被禁用。我的店铺的Flash deals 时段跟随Shopee Flash deals 的时段,当时段被更改或移除时将被禁用。请选择其他可用的时段。


Q: 为何我不能创建任何我的店铺的Flash deals?

A: 我的店铺的Flash Deals是目前专为特定卖家提供的一项功能—但以下是一些增加被选中机会的提示!

  • 提高店铺评级

  • 降低您的惩罚积分

  • 降低订单取消率

  • 提高您的聊天响应率

  • 降低延迟装运率

  • 减少平均发货天数


Q: 为何我不能在我的店铺的Flash deals中添加一些产品?

A: 在其他进行中或即将进行的Flash deals中,或如果产品不符合产品标准,则不能添加已售罄的产品。可能的情况:

  • 价格高于/低于所需标准

  • 库存量高于/低于所需标准您可以在我的店铺的Flash Deals Details页中检查产品标准。


Q: 当我的产品进入一个新的Shopee Flash deals时,在我的店铺的Flash deals中会发生什么?

A: 该产品将暂时从我的店铺的Flash deals中删除,以获得店主快闪交易Flash deals时段。


Q: 我可以为我的店铺的Flash deals选择的最大项目数量是多少?

A: 您最多可以为我的店铺的一个Flash Deals时间段添加10种产品。


Q: 我曾成功地在我的店铺的Flash deals中启用产品。为何部分产品随后失效?

A: 您的禁用产品可能在进行中的Shopee Flash deals中,因此将从我的店铺的Flash deals中暂时禁用。该产品可以为我的店铺的Flash deals启用后,我的店铺Flash deals再次。


Q: 如何更改即将或正在进行的店铺Flash deals的时间?

A: 已经创建了我的店铺的Flash deals的时间段不能更改。


shopee官网原文详情:   

Q: Why is my Shop’s Flash Deals disabled after it was created?

A: My Shop’s Flash Deals is disabled as the selected time slot has been changed. My Shop’s Flash Deals time slots follow time slots of Shopee Flash Deals and will be disabled when time slots are changed or removed. Please select another available time slot.

 

Q: Why can’t I create any My Shop’s Flash Deals?

A: My Shop’s Flash Deals is a feature that is currently available exclusively for selected sellers- but here are some tips to increase your chances of being selected!

● Improve your Shop Rating

● Reduce your Penalty Points

● Reduce your Seller Cancellation Rate

● Improve your Chat Response Rate

● Reduce your Late Shipment Rate

● Reduce your Average Days to Ship

 

Q: Why can’t I add some products into My Shop’s Flash Deals?

A: You cannot add products that are sold out, in other ongoing or upcoming Flash Deals or if your products do not meet the product criteria. Possible Scenarios:

● Price is higher / lower than criteria required

● Stock quantity is higher / lower than criteria required You can check the product criteria in My Shop’s Flash Deals Details page.

 

Q: What happens to my product in an ongoing My Shop’s Flash Deal when it enters a new Shopee Flash Deal?

A: The product will be temporarily removed from My Shop’s Flash Deal for Shopee Flash Deal time slot.

 

Q: What is the maximum number of items I can select for My Shop’s Flash Deals?

A: You can add up to maximum of 10 products for one My Shop’s Flash Deals time slot.

 

Q: I had previously enabled products in My Shop's Flash Deals successfully. Why did some of the products become disabled subsequently?

A: Your disabled product might be in an ongoing Shopee Flash Deals, hence it will temporarily be disabled from My Shop’s Flash Deals. The product can be enabled for My Shop’s Flash Deals again after the Shopee Flash Deals.

 

Q: How do I change the timing of an Upcoming or Ongoing My Shop’s Flash Deal?

A: Time slots of already created My Shop’s Flash Deals cannot be changed.

文章来源:shopee官方网站