下面是一封成功通过申诉申诉邮件,可供需要进行申诉的卖家参考。但要注意,卖家账户被关闭的原因有很多,卖家要根据不同的原因撰写不同的申诉邮件,绝对没有所谓的“万能模板”可供卖家使用。这封申诉邮件只是给卖家提供一个思路,指导卖家如何有针对性地准备自己的申诉邮件,至于申诉邮件的具体内容,卖家还要自己构思和编辑。

Dear seller support

Today we received a notice from Amazon saying that ourselling privilege has been removed because we sold counterfeitproducts.I immediately check all the listings  that Amazonmentioned.

First of all, as a seller who just sold on Amazon for a shorttime, we lacked awareness of Amazon rules and did not understand Amazon's rules very well.

Secondly, as the listings stated by amazon, we don't know thatthis product is with its own brand, to this point we acknowledgeit is our fault.I have deleted all the listings mentioned aboveand will never sell it again.

Through my account seller rating and customers feedback,wethink Amazon should be able to recognize that we are a goodsellerwithgoodproduct quality.weneverzotcustomercomplaints and bad reviews.we hope that Amazon can take thisinto consideration.

Ifyou can give us a chance, our plan of actions are asfollows:

1.Thoroughly,we will see through all the policies and rulesabout selling on your platform.

2.we will carefully check the listings in our account to seeif there has some SKU which do not meet your requirements.Oncefound,they will be deleted immediately and will not be soldagain.

3.we willcheckall the products we've been sold, anycomplaints or product issues we will solve them in proper waywithin 12h in favor of the customer's right.

4.For new products that will be selling later,if there isanyuncertain information,I willinmediately consult Amazonrather than blindly sell it.

I hope that Amazon can provide us with a chance to changeagain.We will do our best to work on Amazon's sales in thefuture with the utmost effort and the most serious attitude.

Look forward to your reply

The most sincere greetings

以上是亚马逊卖家账户被关闭后的申诉邮件模板,希望对您有帮助。

(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)
*连连国际 (LianLian Global) 是连连数字旗下跨境支付核心品牌