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以下是客户服务人员通知客户库存无货并推荐类似产品的示例邮件。

Sample

Dear customer,

Thanks for your order. However, the product you selected has been out of stock. Would you consider whether the following similar ones are also good for you: 

http:/ /www.aliexpress.com /store /product /XXXXXX1.html

http:/ /www.aliexpress.com /store /product /XXXXXX2.html

If you don't need any other items, please apply for “cancel the order". And please choose the reason of“Buyer Order Wrong Product”. In such a case, your payment will be returned in 5-7 business days.

Sorry for the trouble and thank you very much for your understanding.

Best regards!

(Your name)

参考译文：

亲爱的客户：谢谢您在本店下单。然而，您选择的产品已无存货。您愿意考虑以下类似产品是否也适合您吗？

http:/ /www.aliexpress.com /store /product /XXXXXX1.html

http:/ /www.aliexpress.com /store /product /XXXXXX2.html

如果您无须购买任何其他产品，请您申请“取消订单”，并且选择“客户下错单”这条理由。这样，您的付款将在 5~7个工作日返还。

对不起，给您添麻烦了，非常感谢您的理解。

祝好！

(你的名字)