以下是客户服务人员通知客户库存无货并推荐类似产品的示例邮件。
Sample
Dear customer,
Thanks for your order. However, the product you selected has been out of stock. Would you consider whether the following similar ones are also good for you:
http:/ /www.aliexpress.com /store /product /XXXXXX1.html
http:/ /www.aliexpress.com /store /product /XXXXXX2.html
If you don't need any other items, please apply for “cancel the order". And please choose the reason of“Buyer Order Wrong Product”. In such a case, your payment will be returned in 5-7 business days.
Sorry for the trouble and thank you very much for your understanding.
Best regards!
(Your name)
参考译文：
亲爱的客户：谢谢您在本店下单。然而，您选择的产品已无存货。您愿意考虑以下类似产品是否也适合您吗？
http:/ /www.aliexpress.com /store /product /XXXXXX1.html
http:/ /www.aliexpress.com /store /product /XXXXXX2.html
如果您无须购买任何其他产品，请您申请“取消订单”，并且选择“客户下错单”这条理由。这样，您的付款将在 5~7个工作日返还。
对不起，给您添麻烦了，非常感谢您的理解。
祝好！
(你的名字)
