您的信息和政策

您的信息和政策页面是您可以创建要提供给买家的相关业务信息的地方。

注意: 如果您在【设置】菜单中没有看到【您的信息和政策】,则表明您没有访问此工具的权限。请联系您的账户管理员以获取访问权限。

使用此工具,您可以为买家构建帮助页面,提供有关您店铺的基本信息,包括:

关于卖家

介绍您的业务并打造您的品牌。

卖家徽标

您可以上传企业徽标的图片,该图片必须为 .jpg、.jpeg 或 .gif 文件,120 像素宽 × 30 像素高,不能有动画。图片文件最大不得超过 20,000 字节。徽标上不得包含网站或电子邮件地址,因为这会被视为引导销售转向其他渠道。

配送

提供您的配送政策和运费信息。

隐私政策

这可以是对现有亚马逊网站政策的扩展。这不能违背亚马逊的政策。

常见问题

提供与政策或商品问题相关且未在其他帮助页面得到解答的答案。

自定义帮助页面

您可以在此处为买家提供其他信息,如尺寸表以及特定于商品和特定于分类的其他详细信息。

礼品服务

您可以说明是否提供礼品包装或礼品赠言服务。

退货和退款

您的退货和退款政策,包括有关如何退回商品的指导说明。


 亚马逊官网原文详情:

Your Information & Policies page

Your Information & Policies page is a place where you can create information about your business to provide to customers.

Note: If you don't see Your Info & Policies on the Settings menu, you don't have access rights for this tool. Contact your account administrator to gain access rights.

Using this tool, you can build help pages for customers that contain basic information about your store, including the following:

About Seller

Introduce your business and build your brand.

Seller Logo

You can upload an image of your business logo, which must be a .jpg, .jpeg or a .gif file, 120 pixels wide by 30 pixels tall, and can’t be animated. The maximum file size of the image must be less or equal to 20,000 bytes. Websites or email addresses should not be on the logo, as this would be considered to be redirecting sales.

Shipping

Provide your shipping policies and rates.

Privacy Policy

This can be any extension to the existing Amazon website policy. This cannot contradict Amazon's policies.

Frequently Asked Questions

Provide answers about policies or products that are not answered on your other Help pages.

Custom Help Pages

Here you can offer additional information for customers, such as sizing charts and other product-specific and category-specific details.

Tax

Supply the details of your tax policies on purchased items.

 文章来源:亚马逊官方网站