Shopify时间表(桌面版)

通过时间线,您可以查看详细的历史记录并为 Shopify 中的订单、草稿订单、客户和转移撰写备注和评论。所有备注和评论都是内部信息,客户无法查看。如果您使用 Shopify 应用,每当您在时间线评论中被提及时,您将收到通知。

在时间线上提及员工

您可以在评论中用 @ 提及您商店的员工。员工在评论中被提及后将会收到电子邮件通知。如果他们使用 Shopify 应用并且启用了推送通知,他们也将在他们的移动设备上收到通知。

步骤:

  1. 在撰写评论时,输入 @,然后开始键入员工的姓名。Shopify 会提供与您输入的内容匹配的员工建议。

  2. 如果 Shopify 提供了多个姓名的建议,请使用 down 和 up 箭头键选择一个姓名,然后按 enter 或 return 以确认选择。

提示:

您还可以点击评论框中的 @ 按钮,从商店中的所有员工列表中进行选择。

将文件附加到时间表

您可以附加文件以将上下文或更多信息添加到您的对话中。例如:

  • 您可以在发货前附加商品的照片以展示其状况。

  • 您可以附加库存转移收据的副本,将所有信息保存在同一位置。

  • 您可以在发货标签上附加二维码的照片。

步骤:

  1. 在撰写评论时,点击评论框中的回形针图标。

  2. 使用对话框选择要附加的文件,然后点击打开。

提示:

还可以将文件拖放到评论框中,以此将它们附加到您的消息中。

此文件会附加为评论的一部分。

添加要显示在您的时间线上的个人资料照片

还可以将自定义照片添加到您的个人资料中,使它显示在您的评论旁。

步骤:

  1. 在 Shopify 后台,点击您的用户名和账户图片。

  2. 点击管理账户。

  3. 点击上传照片。

  4. 在对话框中,找到要使用的图片,然后点击打开。

  5. 点击保存以确认对个人资料进行的更改。

Shopify商户官网原文详情:

Mention staff on Timeline

You can @mention your store's staff in comments. Staff will get email notifications when they are mentioned in a comment. If they use the Shopify app and they have push notifications enabled, then they'll also receive an alert on their mobile device.

Steps:

  1. While writing a comment, enter an @, and then start typing a staff's name. Shopify suggests staff who match what you enter.

  2. If Shopify suggests multiple names, then use the down and up arrow keys to select a name, and press enter or return to confirm your choice.

Tip

You can also click the @ button in the comment box to choose from a list of all staff in your store.

Attach files to your Timeline

You can attach files to add context or more information to your conversations. For example:

  • You can attach a photo of an item to show its condition before shipping.

  • You can attach copies of your inventory transfer receipts to keep all the information in the same place.

  • You can attach a photo of a QR code on a shipping label.

Steps:

  1. While writing a comment, click the paper clip icon in the comment box.

  2. Choose the file that you want to attach using the dialog box, and then click Open.

Tip

You can also drag-and-drop files into the comment box to attach them to your message.

The file is attached as part of your comment.

Add a profile photo to appear on your Timeline

You can also add a custom photo to your profile so that it appears next to your comments.

Steps:

  1. From your Shopify admin, click your username and account picture.

  2. Click Manage account.

  3. Click Upload photo.

  4. In the dialog box, find the image that you want to use, and then click Open.

  5. Click Save to confirm the changes to your profile.

文章内容来源:Shopify商户官方网站