速卖通卖家为了提高买家的购物体验,为买家设置了退换货服务,买家满足相关的要求就可以实现退换货。那么,你知道当速卖通的卖家受到退换货的申请之后要如何进行回复吗?

第一,如果速卖通买家在收到货物时候觉得不满意想要退货,卖家接受退货,退货的回复如下:

Dear,we accept return or exchange. Pls. send your item back to:

 XX,XXXX,XXXX,BeiJing,China    

I’ll issue you the refund (excluding the postage) via PayPal once I receive your parcel.

Thanks.

第二,当买家在购买的到不合适的产品要求换货时,如果卖家接受换货,换货的回复如下:

Sure, you can send it back for exchange. Pls. send your item back to:

XX, XXXX, XXXX Shanghai, China    

We will send you a new one after receiving your parcel. Please be aware the return shipping cost and re-send shipping cost will be charged on your side.

Thanks for your understanding and any other questions feel free to let me know.