离线使用 Shopify POS

Shopify POS 需要 Internet 连接才可与 Shopify 后台同步、通过电子邮件发送收据以及收取卡付款。可以通过 Wi-Fi 网络或蜂窝数据建立 Internet 连接。

如果您断开了 Internet 连接或者您要在不访问 Internet 的情况下在快闪店进行销售,您仍能够处理部分类型的交易。本指南介绍了哪些功能和硬件需要 Internet 连接,以及处于离线状态后如何同步您的 Shopify POS 和后台。

需要 Internet 连接的功能

以下 Shopify POS 功能需要 Internet 连接。

功能详细信息
登录Shopify POS 应用需要 Internet 连接才能在您登录时导入您商店的产品。如果您在登录后断开了 Internet 连接,那么只要您不注销,就可以继续使用该应用。
创建新产品您无法在没有 Internet 连接的情况下保存新产品。
将 Shopify POS 与 Shopify 后台同步当您离线时,Shopify POS 无法与您的 Shopify 后台同步订单和库存。当您在离线后重新连接至 Internet 时,您的订单和库存应会自动同步。您还可以手动强制 Shopify POS 应用与您的 Shopify 后台同步。
处理卡交易如果您没有 Internet 连接,则无法处理信用卡、借记卡或礼品卡交易,但您仍可以接受现金或自定义付款方式。
按照订单为客户发货如果您没有 Internet 连接,则无法完成为客户发货的订单。

手动同步 Shopify POS 与 Shopify 后台

在离线后重新连接至 Internet 时,您的 POS 和 Shopify 后台应会自动同步。如果您的 POS 和 Shopify 后台未同步,您可以强制 POS 和后台进行同步。

步骤:

  1. 在 Shopify POS 应用中,点击主菜单按钮,然后点击订单

  2. 订单屏幕中,向下轻扫订单列表以进行刷新。您的 Shopify 后台和 POS 会同步订单和库存。

如果 Shopify POS 应用仍未与 Shopify 后台同步,或者应用卡住不动,则您必须完全关闭该应用,然后重新打开它:

  1. 按两次设备的主屏幕按钮以显示正在运行的应用程序。

  2. 找到 Shopify POS 窗口并向上轻扫以关闭应用。

  3. 再次按下您设备的主屏幕按钮。

  4. 在设备的主屏幕上,点击 Shopify POS 以重新打开应用。

离线使用 POS 硬件

某些 POS 硬件需要 Internet 连接才能与 Shopify POS 结合使用,但其他硬件在离线时也能正常工作。

硬件是否需要使用 Internet 连接?详细信息
读卡器大多数读卡器需要 Internet 连接才能处理付款。如果您使用的是外部信用卡终端,则可以向您的提供商咨询您的终端是否需要连接到 Internet。
条码打印机否 - 受限在使用 Barcode Printer 应用从 Shopify 后台打印条码时,条码打印机需要连接到 Internet。如果您使用 Dymo Labe 软件打印条码,则无需 Internet 连接。
现金抽屉可以使用随附的钥匙手动打开现金抽屉。若要使现金抽屉可自动打开,需要通过线缆将其连接到收据打印机,并且收据打印机需要通过蓝牙或 LAN 连接到 POS 设备。
收据打印机取决于您使用的收据打印机类型,您需要蓝牙连接或 LAN 连接。
条码扫描器条码扫描器需要通过蓝牙连接到 Shopify POS。

Shopify商户官网原文详情:

Using Shopify POS offline

Shopify POS needs an internet connection to sync with your Shopify admin, send receipts by email, and take card payments. The internet connection can be made using a wi-fi network or cellular data.

If you lose your internet connection or you're going to be selling from a pop-up location without internet access, then you can process some types of transactions. This guide explains which features and hardware require an internet connection, and how to sync your Shopify POS and admin after being offline.

Functionality that requires an internet connection

The following Shopify POS functionality requires an internet connection.

FunctionDetails
Logging inThe Shopify POS app requires an internet connection to import your store's products when you log in. If you lose your internet connection after logging in, then you can continue using the app as long as you don't log out.
Creating new productsYou can't save a new product without an internet connection.
Syncing Shopify POS with your Shopify adminShopify POS can't sync orders and inventory with your Shopify admin while you're offline. When you reconnect to the internet after being offline, your orders and inventory should sync automatically. You can also manually force the Shopify POS app to sync with your Shopify admin.
Processing card transactionsIf you don't have an internet connection, then you can't process credit, debit, or gift card transactions, but you can still accept payments by cash and custom payment methods.
Shipping orders to customersYou can't complete a ship-to-customer order if you don't have an Internet connection.

Manually sync Shopify POS with your Shopify admin

When you reconnect to the internet after being offline, your POS and Shopify admin should sync automatically. If your POS and Shopify admin don't sync, then you can force your POS and admin to sync.

Steps:

  1. From the Shopify POS app, tap the main menu button, then tap Orders.

  2. From the Orders screen, swipe the orders list down to refresh it. Your Shopify admin and POS syncs their orders and inventory.

If the Shopify POS app still doesn't sync with your Shopify admin, or if the app freezes, then you have to close the app fully and re-open it:

  1. Press your device's home button twice to display the applications that are running.

  2. Find the Shopify POS window and swipe it upwards to close the app.

  3. Press your device's home button again.

  4. From the home screen of your device, tap Shopify POS to re-open the app.

Use POS hardware offline

Some pieces of POS hardware require an internet connection to work with the Shopify POS, but other pieces of hardware work as normal offline.

HardwareRequires an internet connection?Details
Card readerYesMost card readers require an internet connection to process a payment. If you're using an external credit card terminal, then you can check with your provider whether your terminal needs to be connected to the internet.
Barcode printerNo - limitedThe barcode printer needs to be connected to the internet when printing from the Shopify admin using the Barcode Printer app. If you're printing barcodes using the Dymo Label Software, then you don't need an internet connection.
Cash drawerNoThe cash drawer can be opened manually using the key that comes with it. To open automatically, the cash drawer needs to be connected to a receipt printer via a cable, and the receipt printer needs to be connected to the POS device via Bluetooth or LAN.
Receipt printerNoDepending on the type of receipt printer you have, you need either a Bluetooth or a LAN connection.
Barcode scannerNoThe barcode scanner needs to be connected to Shopify POS via Bluetooth.

文章内容来源:Shopify商户官方网站


(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)